The Pros: The location is extremely convenient - walking distance to everything in the French Quarter. The front desk staff and other staff were very helpful and accommodating. The courtyard was a great place to relax with friends at the start or the end of an evening. The bed was comfy and I liked the game-themed design of the location. And given the hot location, thank god for the pool
The Cons: The bathrooms are tiny. Not very functional to use. But they have great Bliss products although they were not regularly refreshed by housekeeping.
A $15 / day / device internet fee is egregious, especially considering the wifi generally did not work in the courtyard and that it was slower than dial-up speed. (I know because I speedtested it every day - 0.29 mb/s download and 0.47 mb/s upload speed in the rooms - a carrier pigeon could transport data faster than that.). I had to go seek out a cafe to get some work done while there because the internet kept failing and after being charged that much for internet service, that is pretty ridiculous.
It seemed like they were still working out the kinks of room service since the new restaurant had just opened up. The staff was extremely apologetic for the delays in the food service, so that helped.
- Official Description (provided by the hotel):
- W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more less
- Reservation Options:
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- Also Known As:
- w New Orleans - French Quarter Hotel New Orleans
- w Hotel New Orleans