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“W New Orleans French Quarter - pure excellence”

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W New Orleans - French Quarter
Ranked #61 of 163 Hotels in New Orleans
Certificate of Excellence
Atlanta, Georgia
Level 6 Contributor
116 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“W New Orleans French Quarter - pure excellence”
Reviewed 9 November 2012

What a great hotel. A couple blocks over from Bourbon Street & it is QUIET!. A great hotel in a great location. My room was clean, extremely quiet & very modern. The styling is unique. I loved the hotel bar - taps on the tables!! Breakfast in the hotel is also a nice experience, food was delicious and very well prepared. This is where I will look first on my future visits to New Orleans. The fitness center was well equipped with Technogym products.

Room Tip: My room faced the street & it was quiet, but if you can - get a room facing the inner courtyard.
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  • Stayed November 2012, travelled on business
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Helpful?
1 Thank Bob c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review, 12 November 2012
Hello Bob C -

Thank you for posting such a great review of W French Quarter! We appreciate your feedback as it's nice to hear what our guests think about our redesign as well as our service. We look forward to welcoming you back on your next trip to New Orleans. Let us know when you're coming at wfqcservice@whotels.com and we'll have a courtyard room ready for you!

Warm regards,
James Wroblewski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Cabo San Lucas
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 November 2012

Everything was great, the staff might be the best i´ve seen, Daniel had great suggestions for everything, very kind and great service; the only detail is that walls are way too thin, you could actually listen to the tv of the room next door. One morning there was drilling & hammering t freakin 8am? woooow! amazing location, no free in-room wifi though, i mean for the price you pay wifi should be on the house....

Room Tip: Get 3 rooms and stay in the one in the middle so you dont listen everything....
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  • Stayed November 2012, travelled solo
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Helpful?
Thank NachoCabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2012

The rooms are trying way too hard to be hip, but I had been upgraded to one of the 5th floor rooms and it was very quiet (could not hear any revelers on Halloween.)

Lots of small annoyances from forgetting to send up towels and pillows to the bell staff paying more attention to the ladies on the street than the customers.

I would say the manager needs to tighten ship a bit to make the hotel service match the high cost of the rooms. Additionally, what 5 start hotel does not have a concierge...

I do need to give a great shout out to Abigail Gullo and Chris at the SoBou bar, they really kept the bar hopping.

Room Tip: 5th floor rooms are the quietest.
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  • Stayed October 2012, travelled as a couple
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Helpful?
1 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review, 12 November 2012
Hello James H -

I appreciate the feedback you provided about your recent stay with us. I apologize for the lapse in service you encountered as I assure you our guests are our top priority. It sounds like you didn't get a chance to meet Staci, our Insider. She's our version of a concierge and has great recommendations for places to go in the city. I'm really glad that you did get to spend time with Abigail and Chris in SoBou as they are an entertaining duo! I hope that we can welcome you back in the future to show you the level of customized service that we can provide.

Warm regards,
James Wroblewski
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Nashville
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 November 2012

This place is great! Although I have never had a bad experience at a W, this particular one was extra special. It is smaller than most Ws and seemed more like a boutique hotel. As always the staff are amazingly friendly and accommodating. The location is great... just a few blocks from Bourbon and St. Louis cathedral. It just out of the way enough to be close but not right in the middle of all the craziness that is the french quarter. The rooms are really nice, but a little small. There was a really cool huge convex mirror that slid sideways to reveal the flatscreen.

I will definitely be staying here when I go back to New Orleans!!

  • Stayed October 2012, travelled with friends
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Helpful?
Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review, 12 November 2012
Hello Brian A -

It was a pleasure reading your comments about your stay with us. Thank you for taking the time to share your feedback and I look forward to welcoming you back on your next trip to New Orleans!

Warm regards,
James Wroblewski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nj
Level 5 Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 November 2012

Stayed w/e before Halloween, this was a great location in the quarter 2 blocks off Bourbon on Chartres. Had a "Spectacular" King room. A little on the small side considering it was an upgrade, but very modern and clean. Very comfortable bed. Had everything you need to relax before, during, after sightseeing , partying, whatever.
Boutique style hotel with a nice bar, good looking restaurant(did not eat here as there are so many options in NOLA, but may try it next time). Staff could not be nicer, concierge had solid suggestions for tours, dining and general knowledge.
I second any good reviews on here and would not hesitate to stay here again when back(although The Monteleone will always be my first choice).

  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
Thank jefk56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review, 12 November 2012
Hello jefk56 -

Thank you for sharing your feedback with us. It's always great to read about guests' positive experiences at our property. You picked a great weekend to come in town as there were lots of things going on! You should definitely check out SoBou on your next trip. It was just named one of the best new restaurants in America by Esquire magazine. I hope that we can welcome you back the next time you're in town!

Warm regards,
James Wroblewski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, MA
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 November 2012

This hotel has been renovated head to toe and they didn't spare any expense. It is beautiful. Ask to stay away from the second floor gym entrance. Our room was right near the gym door and unfortunately, people heading to the gym at 5AM for their morning workout didn't seem to consider that anyone else would be trying to sleep at that time. We were there 4 nights and this was the case every morning. Without the wake up from guests, the hotel was pretty quiet considering it is located in a very busy neighborhood. I would stay there again without hesitation. Everything about the room, the staff and the space was top notch. Just don't stay near the gym. :)

Room Tip: Stay away from the gym entrance on the second floor.
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  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
Thank elsa-bee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
Level 5 Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 November 2012

all you want from a great hotel: nice clean rooms, individuality, clean, quiet, innovative, different, great location, superb restaurant and great service. what else?safe, access only with hotel room key/ card price is reasonable.

Room Tip: any room is fine, views are limited since it is only a few levels, but who want to look from the win...
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteGlu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WFrenchQuarter, General Manager at W New Orleans - French Quarter, responded to this review, 12 November 2012
Hello sgluck1 -

Thank you for posting a review of your recent stay with us. It sounds like the hotel suited your needs just perfectly. We appreciate your business and can't wait to welcome you back on your next trip to New Orleans.

Warm regards,
James Wroblewski
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about W New Orleans - French Quarter

Property: W New Orleans - French Quarter
Address: 316 Chartres St, New Orleans, LA 70130-2217
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in New Orleans
#49 Business Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:4 star — W New Orleans - French Quarter 4*
Number of rooms: 98
Official Description (provided by the hotel):
W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more   less 
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Also Known As:
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans

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