This hotel has a foundation just not sure on management. Very inconsistent. Lovely outside courtyard and great location. Rooms need major deep cleaning, housekeeping just doing "spot" cleaning. Very very dusty behind doors and shutter blinds. Bathrooms not very clean. Due to being in French Quarter, has high volume I'm sure. Our arrival at 4:15 was met with room not ready? So apparently either understaffed or letting people check out late and room not getting a good cleaning. We had two day stay and on Saturday we came back to our room around 3:30, hadn't been cleaned yet. Housekeeping came about 4 and asked if we wanted service, I said bathroom and fresh towels. She handed me two towels; my first reaction was why didn't she just put in bathroom when she cleaned? Well, she didn't clean. She just took old towels, gave me two and left. She didn't leave a clean foot towel for the shower. If you saw the shower layout you'd know why this was extremely important to have. Also the walls and doors might as well not exist. You can hear any and everything as if folks in the hall are in your room. Zero sound proofing, and in NOLA after people stay out drinking, real hard to deal with at 2 or 3 am. All the employees were pleasant and nothing really was bad about the hotel other than the condition of the room which at $400 a night average is important.
- Official Description (provided by the hotel):
- W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more less
- Reservation Options:
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- Also Known As:
- w New Orleans - French Quarter Hotel New Orleans
- w Hotel New Orleans