We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“All booked!?”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Maison St. Charles Hotel and Suites
Ranked #117 of 163 Hotels in New Orleans
Shreveport, Louisiana
1 review
“All booked!?”
Reviewed 26 June 2012

My daughter and I loved our stay at Maison. Everything and everyone was superb! I am returning with my daughters father this fall and we plan to marry while there after 23 yrs together! I was really hoping to stay at Maison again but alas, no rooms left. I have gone on and on to him about the great breakfast you provide, how nice and clean the rooms were, how great the staff was to us, and how pretty the hotel and grounds were. I have stayed at other hotels in N.O. but can't seem to commit to another now. UGHHHH. Maybe someone will cancel but I'm afraid to wait, seems like everything is booking up fast. I will miss you :(

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennifer h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Maison St. Charles Hotel and Suites, responded to this review, 2 July 2012
We appreciate your comments about your stay with us at the Maison St. Charles! Thank you for your comments about our breakfast and property. Please contact our sales office about your wedding date and see what we can work out for you! We hope you stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,024 reviews from our community

Traveller rating
    297
    342
    202
    109
    74
See reviews for
279
327
36
70
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (206)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Mobile, AL
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 June 2012

The staff was so friendly and so willing to help. I especially liked Juliet at breakfast every morning. She was so sweet and helpful, also hilarious. The girl who checked us in was also very friendly and patient. I was so surprised that everything that was offered in the LivingSocial deal was given without hesitation. It was so well worth it, and we will definitely return.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kmf2279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Maison St. Charles Hotel and Suites, responded to this review, 2 July 2012
Thank you for taking the time to tell us about your stay at the Maison St. Charles. We are so delighted you enjoyed your visit using the Livingsocial package! We appreciate your comments about our friendly staff. We hope you come back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 June 2012

I've stayed here twice- August of 2011 and August of 2012. Loved the hotel/location in 2011 so much that when I realized I would be making a return visit, there was no doubt of where we would be staying at. The hotel is several buildings with courtyards. The rooms each time were nice and clean with PERFECT AC because Nawlins in August is like walking around in a wet electric blanket- the rooms were always inviting to return to. For the price and location, you can't beat it. Add the fact you walk out the front door to the streetcar line, BONUS! You don't have to drive/park and can get pretty much anywhere you want to go. I don't know the direction, but if you get on the car that goes left from the hotel, it'll take you to the French Quarter and dump you right out at Bourbon Street. To the right, you'll pass beautiful homes, Loyola and Tulane- that's nice to ride it down then back up. I know I will stay here every time I visit the city because it's a great deal, fab location and just a really neat little place.

  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lisaleesalisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Maison St. Charles Hotel and Suites, responded to this review, 2 July 2012
Thank you for your comments about the Maison St. Charles. We so excited to hear you will be staying with us again in August. We appreciate your comments about our price, property and location. We are looking forward to your next stay with us!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2012

I spoke with a Tasha who reserved my room with the nastiest attitude known to mankind. When I called back to ask a question I was told that my reservation did not exist and they were sold out of rooms. The other couples that was traveling with us had already booked their rooms and we were left out. HORRIBLE!!!

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Renee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Maison St. Charles Hotel and Suites, responded to this review, 22 June 2012
Thank you for bringing this matter to our attention. I have discussed this with our staff. Please accept our apologies for the inconvenience you experienced while trying to book a reservation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these New Orleans hotels

Level 5 Contributor
86 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 19 June 2012 via mobile

Luxurious and well kept in a city battered by hurricanes. Located in the beautiful Garden District, away from the insanity of Bourbon Street. And the good news is you can take the famed Streetcar Named Desire down to Bourbon and "raise cane", then leave it behind for a good night's sleep. Room service was delicious, but food in N.O. is part of the culture. We stayed in room number 27. We had just a few minutes to drop our bags in the door and run downstairs to catch the streetcar. Upon our return to the room, we had to push the door open because our bags were still in the way, yet the hot water in the bathroom was on full blast and the bathroom was completely steamed up. Both nights that we stayed there were knocks on our door, but no one was there when I answered. The next morning when we got up, the hot water in the bathroom was on high again. I called the front desk about our plumbing issues but they couldn't seem to find the problem. I can only assume housekeeping left the water on.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ohdanigirl75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Maison St. Charles Hotel and Suites, responded to this review, 22 June 2012
We appreciate you taking the time to tell us about your wonderful stay with us at the Maison St. Charles. We are delighted that you enjoyed your stay and got to ride the streetcar and eat some delicious New Orleans cuisine! Thank you for bringing the plumbing issue to our attention. We hope we have the opportunity to provide you lodging accommodations again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blythewood, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2012

Just returned home after our second stay at the Maison St. Charles. We were there for three days in November for the Po-Boy Fest and stayed on the second floor in one of the suites, which we found to be charming and very comfortable. This time we stayed for a week in one of the rooms around the courtyard. The bed was VERY comfortable...The breakfast area is really nice with a satisfying array of breakfast items. Every morning we took our breakfast in the lovely courtyard (complete with a fountain) just outside our room. The location is convenient and parking is less expensive than other hotels in the CBD and French Quarter. As others have mentioned, the streetcar is very handy as it stops right in front of the hotel. Plus, we just love the property, which is handsomely landscaped. For the price, it is absolutely our choice for lodging in NOLA. Those who have grumbled about the cost should be informed that ALL the hotels in New Orleans are more costly during the high season and during any major festivals. Lastly, we found the housekeeping staff and front desk folks to be very friendly and helpful. We visit New Orleans a couple of times each year and will be staying here again and again.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michele E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Maison St. Charles Hotel and Suites, responded to this review, 22 June 2012
Thank you so much for taking the time to tell us about your visits with us at the Maison St. Charles. We are so delighted to have provided you repeat accommodations! Thank you for your comments about our comfortable beds, breakfast, parking, location and overall property. We agree the courtyard is a great breakfast spot! We look forward to your next stay with us!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Port Richey, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 June 2012

We have been staying at Maison St Charles for the last 3 years when we travel to New Orleans. It is reasonably priced, very clean and friendly staff, we love staying here. To say nothing of the location-perfect! I usually do not write a review, but had to now. My husband left his new expensive watch on the night stand when we checked out. Gloria, the lady that cleaned our room found it and the manager had it in hand when we called to report we left it. They were great and mailed it out the next day. We can not say enough about this hotel and the personnel that work here. Thank you!

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kcfrankl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maisonstcharles, General Manager at Maison St. Charles Hotel and Suites, responded to this review, 19 June 2012
Thank you so much for taking the time to tell us about your experience at the Maison St. Charles. We appreciate all of your comments about our location, cleanliness, price and friendly staff. We are so glad you received your watch so soon! We strive for perfection at our hotel and are looking forward to your future visits with us!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near New Orleans
Central Business District
Holiday Inn Downtown Superdome
Holiday Inn Downtown Superdome
#70 of 163 in New Orleans
1,246 reviews
Garden District
Prytania Park
Prytania Park
#100 of 163 in New Orleans
791 reviews
Central Business District
Wyndham New Orleans - French Quarter
Show Prices
Show Prices
Show Prices
Historic Streetcar Inn
#137 of 163 in New Orleans
569 reviews
Show Prices
Show Prices
Show Prices

Been to Maison St. Charles Hotel and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Maison St. Charles Hotel and Suites

Property: Maison St. Charles Hotel and Suites
Address: 1319 Saint Charles Ave, New Orleans, LA 70130-4335 (Formerly Quality Inn & Suites Maison St. Charles)
Phone Number:
Region: United States > Louisiana > New Orleans
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #117 of 163 Hotels in New Orleans
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Maison St. Charles Hotel and Suites 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
The Quality Inn & Suites™ Maison St. Charles is conveniently located on St. Charles Avenue, near the French Quarter and the central business district. The St. Charles Streetcar, the oldest continuously operating streetcar line in the world, runs right at the hotel's front door. This New Orleans, LA hotel is close to popular attractions, including the Audubon Aquarium of the Americas, the Audubon Zoo, Mississippi River Cruises, the Louisiana Superdome and the University of New Orleans.The hotel has just completed an extensive remodeling of the grounds and guest rooms, including 32-inch flat-screen televisions, painted walls instead of wallpaper, new carpet and new vanities that rival those of higher priced hotels.The Unofficial Guide to New Orleans (Macmillan Travel) named this hotel the Best Accommodation Deal in New Orleans.Hotel amenities include free continental breakfast, free local calls, free in-room coffee, free The Wall Street Journal, free in-room premium movies and delicious free coffee, juice and pastries. Be sure to take advantage of the outdoor pool with hot tub and poolside cabana.This New Orleans, LA hotel provides business travelers with conveniences like wireless high-speed Internet and access to fax services. Meeting and banquet space is available to accommodate most events and business functions.The guest rooms are located in buildings that surround patios with tropical flowers, plants and trees. Five of the hotel's buildings are listed as historically significant by the United States Department of the Interior. Select rooms come equipped with refrigerators and microwaves.Whether traveling to New Orleans, Louisiana for business or pleasure, the Quality Inn & Suites Maison St. Charles provides friendly customer service, unique accommodations and affordable rates to every guest. Come enjoy this hidden gem in the heart of it all. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hotels.com, Ebookers, Evoline ltd, TripOnline SA, getaroom.com, HotelQuickly and Cancelon so you can book your Maison St. Charles Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maison St. Charles Hotel New Orleans
Quality Inn New Orleans

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing