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Maison St. Charles by Hotel RL
Ranked #124 of 166 Hotels in New Orleans
Reviewed 14 October 2013

Stayed here for 2 nights - found through Groupon. Was an interesting set up with various buildings - 2-3 floors, spread around the property. Three buildings created a courtyard around the breakfast spot. The parking was across the road from the rooms. The lobby was a 40 second walk and was a unique New Orleans style.
The staff was helpful and professional, the rooms were safe, clean and quiet; the beds were comfortable. There was a perpetual aura of slightly damp in the room - southern humidity I guess. There were a couple of shabby spots ie the shower head pipe was loose in a hole in the wall, carpet was a bit grubby - but overall, the place was well-located and had character.
Don't get excited about breakfast - bare bones options but a snack if you want it.
I would both return here and recommend it!

  • Stayed: October 2013, travelled with friends
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Thank burooxtwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bret C, Manager at Maison St. Charles by Hotel RL, responded to this reviewResponded 1 November 2013

Thank you for taking advantage of our Groupon promotion and for providing us feedback on our hotel. We are glad you enjoyed the "New Orleans" feel of our property! Please come back to visit us in 2014 as we will soon be renovating all bathrooms and making some updates around the hotel. We look forward to seeing you the next time you are in New Orleans.

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525 - 531 of 1,056 reviews

Reviewed 12 October 2013

I would like to tell anyone goin to new orleans this hotel is great prices are good the rooms are so nice .and the staff are the best the ladies in office are great (toshia,ashley&donna )if you stop say hello.the housekeeping staff gave us anything we needed . They have there own security so it's safe and there are restaurants all around you &the street car is right out front .cheek it out great place to stay.we are from Pittsburgh and the staff made us feel like we were friends .we are here for 5 days it's not long enough thanks guys we really loved the stay angelo silvio Pittsburgh pa.

Room Tip: Just talk to the staff they will take care of you
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  • Stayed: October 2013, travelled with family
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Thank Angelo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bret C, Manager at Maison St. Charles by Hotel RL, responded to this reviewResponded 13 November 2013

Thank you for all of your kind comments! We have passed this review along to all departments and made sure our staff knew how great of a job they've done! On behalf of everyone at the hotel, we sincerely appreciate you taking time to let us know how our staff is doing. We are thrilled that you enjoyed your stay with us and we hope to see you the next time you are in the Big Easy!

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Reviewed 12 October 2013

We recently hosted our 50 people wedding at the Maison St Charles Courtyard and it was a huge success. Although we are locals, every single guest was coming from out of town, so we actually came across the idea of hosting the ceremony at the hotel while researching group hotel bookings. We found out the courtyard is for hire for a few hours at a very reasonable cost. It's a fairly large space which happens to have an arch, a fountain and tables/chairs available. It was pretty much a blank canvas for us to be able to work with, and I was amazed at how beautiful it looked on the day.
Most importantly, the whole process of booking and arranging both the guests and the ceremony space was simple and drama-free. Lee and Janae worked hard to make sure everything was organized for us, and the stars of the day were the maintenance guys who lugged rental furniture, linens and all sorts around to both set up and break down the event. They did everything with a smile and we couldn't have done it without their cool, calm and flexible attitudes!
All our guests thought the hotel was great value and were pleased with their rooms and pleasantly surprised by the small details such as the pool, free breakfast, proximity to the streetcar, etc. The make up artist who came to the hotel called it "a diamond in the rough" and although I disagree that St Charles Ave is exactly "in the rough", I totally agree that we were so lucky to find a somewhat overlooked hotel and put it to incredible use!

  • Stayed: September 2013, travelled with family
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Thank theothercj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bret C, Manager at Maison St. Charles by Hotel RL, responded to this reviewResponded 13 November 2013

Thank you for all of the nice comments! We are honored to have been a part of your special day and happy that you and your guests enjoyed the property so much! We appreciate you taking time out of your busy day to compliment our staff. Thanks again!

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Reviewed 9 October 2013

My friend and I snagged a deal on Groupon and came for a visit over Labor Day Weekend. Absolutely loved the hotel! It has a unique set up and the buildings have so much character... the location can't be beat! The Streetcar stop is right across the street or you can take a taxi into the Quarter for less the $10 one-way. It's walking distance the historic homes & Lafayette Cemetery and then fast food & restaurants are all nearby. Oh, and the highway is just around the corner so that's easy access too! Check-in/check-out was super quick and easy and the front desk agent was extremely friendly. The added bonus is that parking is free for AAA members!! $17 saved per night! The complimentary breakfast had a nice spread with eggs and waffles and your typical breakfast foods like cereals, yogurts, breads, etc. Cute little breakfast area with indoor seating and outdoor patio area. Our particular room was indoors so it felt like we were in an old apartment building, but the room was beyond spacious with vintage decor + microwave/fridge & lots of windows. The beds were super comfy!! I would definitely recommend this property to anyone visiting the city!

  • Stayed: September 2013, travelled with friends
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Thank peachberry7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bret C, Manager at Maison St. Charles by Hotel RL, responded to this reviewResponded 20 December 2013

Thank you taking advantage of our promotion with Groupon! We appreciate you taking the time to leave us feedback. We hope that you will be back again to see the updates we are making on the hotel. Happy Holidays!

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Reviewed 8 October 2013

I had a short night for last day of the trip in NOLA, so I just booked a reasonably priced Quality Inn without expecting much. However, this hotel far exceeded my expectations for what in my mind a budget-market-oriented brand Quality Inn.

-Checkin/checkout were smooth and fast.
-This hotel has a lot of character. I was not expecting a nice painting in my room! Decorations and furniture in the lobby are not generic, but had their history feeling from rich French history of NOLA.
-Bed was very comfortable and decorations and finishings of bathroom were excellent for a 2 star hotel.
-There is a decently sized outdoor pool and a whirlpool.
-Breakfast provided hot and cold options and yoghurt and fresh fruit.
-Voodoo BBQ nearby is a great option to try local NOLA BBQ cuisine at a great price.
-I checked my luggage and walked to WWII museum nearby the next day. The museum itself is awesome, and if you do go there, definitely try out Cochran Restaurant/Butcher next to it. I got some meat from there as souvenir and my friends loved it.

Stayed: September 2013, travelled solo
1  Thank drpoints
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bret C, Manager at Maison St. Charles by Hotel RL, responded to this reviewResponded 1 November 2013

The ultimate goal of the Maison St Charles is to exceed ALL of our guests' expectations! We are so happy that we provided that to you! Thank you for the comments and taking time out of your busy day to let us know how we are doing. It is very much appreciated!

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Reviewed 8 October 2013

The courtyard setting was attractive; the housekeeping staff very friendly. The rooms look very run down, in need of paint and new carpeting. My biggest complaint would be the beds. They are old, squeaky and seriously worn to the point of providing little support. I stayed in two different rooms, both with old beds. These beds should have been thrown out ten years ago. I seriously considered sleeping on the floor except for the fact that the lack of cleanliness creeped me out! The only way I would stay here again is if they did a complete remodel.

  • Stayed: October 2013
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1  Thank Joshinb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013 via mobile

We booked this hotel for a steal of a price on the night of a Saints game. It is within walking distance to the stadium and to our suprise they over booked and we were upgraded to a 2 bedroom suite. It was completely lovely, such a comfortable bed. Breakfast was really good for hotel free breakfast. And there was a pool, which was a hard thing to find in New Orleans suprisingly. We really enjoyed our stY there and wish we could have stayed every night of our vacation there.

Thank esyria1
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Bret C, Manager at Maison St. Charles by Hotel RL, responded to this reviewResponded 1 November 2013

We are so glad you enjoyed your stay at the Maison St Charles! Your comments are sincerely appreciated! Thank you for taking the time to leave us a review and we hope to see you the next time you are in New Orleans!

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Additional Information about Maison St. Charles by Hotel RL

Address: 1319 Saint Charles Ave, New Orleans, LA 70130-4335 (Formerly Quality Inn & Suites Maison St. Charles)
Phone Number:
Region: United States > Louisiana > New Orleans
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #124 of 166 Hotels in New Orleans
Price Range: £78 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Maison St. Charles by Hotel RL 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
Maison St. Charles by Hotel RL is conveniently located on St. Charles Avenue, near the French Quarter and the central business district. The St. Charles Streetcar, the oldest continuously operating streetcar line in the world, runs right at the hotel's front door. We are close to popular attractions, including the Audubon Aquarium of the Americas, the Audubon Zoo, Mississippi River Cruises, the Louisiana Superdome and the University of New Orleans. The hotel has just completed an extensive remodeling of the grounds and guest rooms, including 32-inch flat-screen televisions, painted walls instead of wallpaper, new carpet and new vanities. Hotel amenities include free continental breakfast, free local calls, free in-room coffee, free The Wall Street Journal, free in-room premium movies, and free WiFi. On site features include: outdoor pool with hot tub and poolside cabana. Select rooms come equipped with refrigerators and microwaves. ... more   less 
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Also Known As:
Maison St. Charles Hotel New Orleans
Quality Inn New Orleans

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