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Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of US$152/night.

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Reviews (153)
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102
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All reviewsrecord playerexposed brickconvention centersugar refinerymodern finishesice machine was brokencozy bedfront deskqueen suitewalking distance to great restaurantsblock radiusgreat locationwelcome giftfelt very safe walkingwarehouse districtdidn t workfrench quarter
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8 - 13 of 153 reviews
Reviewed 3 weeks ago

The hotel itself is amazing. Love the combination of the old sugar factory and new upscale of the hotel. The staff is super friendly and very helpful. They can point you in the direction of pretty much anything you need. Nico was amazing!!

Stayed: May 2018, travelled with friends
Review collected in partnership with this hotel
Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funandmemorable, Guest Relations Manager at The Mercantile Hotel, responded to this reviewResponded 3 weeks ago

Thank you, Katie M, for your five-star review! We are so glad you loved the property's vibe and decor. It is wonderful to hear you found our staff friendly and accommodating; we will pass along your kudos to Niko! We are so pleased that you had a nice stay and we can't wait to welcome you back in the future! –Kelly

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Reviewed 4 weeks ago via mobile

My wife and I loved our weekend stay at The Mercantile. Very clean. Great customer service...the staff could not have been more friendly and helpful. We also loved the record player in our room with Jazz records...awesome New Orleans touch. Ask for a room with a city view. We would stay here again with no hesitation.

Stayed: June 2018, travelled as a couple
Thank Rusty P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funandmemorable, Guest Relations Manager at The Mercantile Hotel, responded to this reviewResponded 3 weeks ago

Rusty P, thank you for your five-star review! We are so glad you and your wife loved the property's feel and your room's decor. It is wonderful to hear you found our staff friendly and accommodating. We are so pleased that you had a nice stay and we can't wait to welcome you back on your next trip! –Kelly

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Reviewed 4 weeks ago

I was stunned at how cool the room was. It had a record player and exposed brick and two separate rooms for sleeping/relaxing. I wanted hotel time! Which is never the case. The staff was SO friendly. They knew me by name. Even called 1/2hour into checking in to make sure everything was to my liking. WOW

Room Tip: No room service
Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank aliceodell1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funandmemorable, Guest Relations Manager at The Mercantile Hotel, responded to this reviewResponded 4 weeks ago

aliceodell1 thanks so much for your awesome review. So great to hear you loved our rooms, our friendly staff, and our amenities. We hope you get a chance to come stay with us again one day. Thanks so much!

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Reviewed 4 weeks ago

The Mercantile Hotel has a great location within walking distance of most New Orleans attractions. The facilities are clean, spacious, and nicely appointed. We walked to restaurants, shops, and the streetcar station. We were quite comfortable during our stay.

Stayed: May 2018, travelled with family
Review collected in partnership with this hotel
Thank ecwenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funandmemorable, Guest Relations Manager at The Mercantile Hotel, responded to this reviewResponded 4 weeks ago

ecwenk thanks so much for your five-star review. We are so happy that you loved our location, our cleanliness and your quiet comfortable room. We hope you return again for another stay one day.

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Reviewed 4 weeks ago

We chose to stay at The Mercantile Hotel because of the price point on a holiday weekend. The décor and comfort of the room was outstanding. The location felt safe. We did have to wait about 30 minutes after check in for our room to be ready.

Stayed: May 2018, travelled with friends
Review collected in partnership with this hotel
Thank Hannah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funandmemorable, Guest Relations Manager at The Mercantile Hotel, responded to this reviewResponded 4 weeks ago

Hannah R thank you for your review. Thank you for choosing to stay with us. We are happy that you liked our decor and comfort of your room. We thank you for the valuable feedback regarding your check in and we are so sorry that you had that wait. We hope you will stay iwth us again next time and we will show you a perfect stay.

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