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“wyndham garden new orleans”

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Wyndham Garden Baronne Plaza New Orleans
Ranked #98 of 163 Hotels in New Orleans
New Orleans
1 review
“wyndham garden new orleans”
Reviewed 13 April 2014

Rooms were clean but smelled musty. The gym was underwhelming. We had a mix up with our rooms- one of our party thought she had extended the reservatoon but forgot to do so and didn't tell us. Instead of calling one of us they locked us out of the room and when we adressed this with the front desk they were very defensive about it. They would not make copies of a document for me but sent me accross the street to another hotel who's front desk staff was incredibly helpful and accomodating- her name was courtney at the Roosevelt hotel.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Anonymous L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WL-DHR, Public Relations Manager at Wyndham Garden Baronne Plaza New Orleans, responded to this review, 14 April 2014
Thank you for taking the time to write a review on your most recent stay with us. We apologize if your stay was not 100% satisfactory for we do value your business and strive to ensure every guest experience is positive.

We will be sure to pass along your comments to our front desk staff memebers so we can make the necessary changes and hopefully, win back your business in the future.
Report response as inappropriate
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Detroit, Michigan
Level 6 Contributor
224 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 12 April 2014

Good: safe location, less than 5 minute walk to both the Canal and St. Charles streetcars, and the French Quarter. Fridge and coffee maker in the room. Comfortable bed, clean room, great desk staff, strong shower. Super lobby area to read the morning paper or watch the daily news. Not so great: stained carpeting, dated furniture. The free wifi was so slow that it wasn't even worth trying to use. Very loud construction noise from nearby buildings (and I was on the 4th floor).

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Katherine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WL-DHR, Public Relations Manager at Wyndham Garden Baronne Plaza New Orleans, responded to this review, 14 April 2014
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful review! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again (504-522-0083)!
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Livonia
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 April 2014

First the good news. The room was nice, up to date. The bathroom was up to date also and very clean (I had read some bad reviews about the cleanliness of bathroom). It was also a great location, close to everything.
Now the bad news. Don't spend the night on a Tues. evening. The Tues. evening we stayed we were awakened at 4:19 a.m. with a loud crashing and beeping noise. This went on for 40 minutes, finally the noise was below our window. It was the garbage truck, lifting the large garbage container and the beeping was also coming from the truck! We had been listening to the whole neighbor garbage collection. I thought it was against the law to collect garbage before 8:00!!! Also, if you stay, ask if the construction of the building across from the hotel is done. If not, be sure to get an inner room with no windows facing Baronne St They are gutting the building and are throwing the debris down an 8 story chute and they started at 8:00 the first morning and at 7:00 the next morning. It would have been nice to sleep in after a late night out!
If there is no construction next door, this is an ideal place to stay.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
3 Thank Ellen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WL-DHR, Public Relations Manager at Wyndham Garden Baronne Plaza New Orleans, responded to this review, 14 April 2014
Thank you for taking the time to write a review on your most recent stay with us. We are glad to hear your stay was overall satisfactory, but would still like to apologize for the noise-related issues you encountered during your stay.

The construction you are referring to is in fact due to nearby buildings in the process of updating their infrastructure. We have made every effort to contact them so they can accommodate our business hours as well as their own. We will continue to monitor this issue and hopefully, these projects will be completed soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Garden Baronne Plaza New Orleans

Property: Wyndham Garden Baronne Plaza New Orleans
Address: 201 Baronne Street, New Orleans, LA 70112-1722
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#73 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): £
Hotel Class:3 star — Wyndham Garden Baronne Plaza New Orleans 3*
Number of rooms: 170
Official Description (provided by the hotel):
Come experience the best 3 star hotel accomodations in downtown New Orleans. What are you waiting for?! ... more   less 
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Also Known As:
Baronne Plaza New Orleans
Hotel Baronne Plaza
Baronne Hotel New Orleans

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