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“3/31 to 4/2”
Review of The Whitney Hotel

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The Whitney Hotel
Ranked #51 of 166 Hotels in New Orleans
Certificate of Excellence
Reviewed 6 April 2014

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Michael S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WhitneyGM, General Manager at The Whitney Hotel, responded to this reviewResponded 15 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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1,344 - 1,350 of 1,439 reviews

Reviewed 4 April 2014 via mobile

When we looked at this hotel we saw many incredibly dismal reviews so we were very hesitant but our family was staying here so we bit the bullet and tried it anyway. First off we saw several people say the location was bad. Totally not true. It's very easy to walk to just about anything and you're not in the middle of all the French quarter activity but still very close. We also saw many complaints about the hotel being old. It's a HISTORICAL property what were you expecting? Yes the furnishings were older but well maintained. No the rooms don't have fridges but we and our family (in another room) requested one and they were brought up within 30 minutes of arrival. Another complaint we saw was about the valet and it taking a long time. They warned us of this upon check-in so we just called for our vehicle 1/2 hour before we needed it and it was there as promised so I don't see any problem with that. We also saw several reviews that stated that this hotel was not worth the price. I have to completely disagree. For $176/night we got a true suite (actual doors seperating the rooms and our families room was a 2 queen room and each bed was in its own room. True suites are very rare now and are invaluable when traveling with a baby. Also if you travel in big cities you are well aware that rooms are often starting at $300/night. As for noise, it is pretty noisy but not unbearably so. We were facing Poydras so were probably on the loud side and it didn't keep us or our baby awake. Overall good value for the price.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
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2  Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitneyGM, General Manager at The Whitney Hotel, responded to this reviewResponded 15 April 2014

Thank you for the great and detailed review. I'll pass your kind comments along to the staff. Please let us know if we can assist you with future reservations when visiting New Orleans.

Sincerely,
Casey A. Callais
General Manager
ccallais@wyndham.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Renee J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WhitneyGM, General Manager at The Whitney Hotel, responded to this reviewResponded 15 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 April 2014

Upon arriving at the Whitney, I realized I made an error in the scheduling of my reservation. Justin was so helpful and reassuring. He let me know rooms were available and set me up with the exact room I reserved. I was worried about being able to transfer the reservation and not have to pay a huge charge for the mistake I made. Justin explained exactly what I needed to do. The next morning I spoke with Patrick, who again reassured me and took care of everything for me. Patrick also recommended some fabulous stores and things for us to do. The entire stay and staff was wonderful. The room was perfect for my daughter and me. It was so convenient to everything. We were able to walk to everything we needed or wanted. I would definitely stay here again and recommend it to anyone. A huge thank you to Patrick and Justin!

  • Stayed: March 2014
    • Value
    • Location
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Thank sstegen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitneyGM, General Manager at The Whitney Hotel, responded to this reviewResponded 15 April 2014

Thank you for the great feedback, I'll certainly pass along your kind comments to Patrick and Justin. We look forward to seeing you again soon!

Sincerely,
Casey A. Callais
General Manager
ccallais@wyndham.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Artie L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WhitneyGM, General Manager at The Whitney Hotel, responded to this reviewResponded 15 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 March 2014

I do not give this hotel 5 stars because it is a 5 star hotel but rather than it could not be more conveniently located (easy 15 minute walk to anywhere in the French Quarter), the staff had a wonderful attitude (relaxed, casual, humorous) and the room was large. The beds were soft. If you want a 5 star hotel here is what you will not like--my sheet had a quarter size hole, tear in it; the maid did not have our room cleaned even when we returned at 4:20 PM one day; the maid threw away our coffee cups and did not replace them; internet went out in the room on day 2 and even though they said someone was going to fix it, no one arrived or called. On day 4, we again mentioned that internet difficulty and it was immediately repaired; and the carpet as I glance at it has a very large ink stain at the end of the bed. I got a great deal through Living Social for this room and during the week that I was there innumerable tour groups and flight crews arrived. In fact, at one point, I told my friend, "I think this hotel has the business for every large tour company I have ever seen." You can bet that I will return to the Whitney for any and every trip to New Orleans. I do not like hotels that are stuffy and formal. It is a historic property which means all of the cab drivers, tour companies pick up and drop off there because it is so close to the French Quarter. Tomorrow we leave and I will definitely miss my home away from home.

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
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Thank Never60742
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitneyGM, General Manager at The Whitney Hotel, responded to this reviewResponded 15 April 2014

Thank you for the great review! I'll pass along your comments to the staff and we look forward to serving you again!

Sincerely,
Casey A. Callais
General Manager
ccallais@wyndham.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Karlien D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WhitneyGM, General Manager at The Whitney Hotel, responded to this reviewResponded 15 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about The Whitney Hotel

Address: 610 Poydras St, New Orleans, LA 70130-3314
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#29 Romantic Hotel in New Orleans
#31 Business Hotel in New Orleans
Price Range: £85 - £225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Whitney Hotel 3.5*
Number of rooms: 93
Official Description (provided by the hotel):
With 93 guest rooms and suites, our intimate New Orleans hotel provides an urban escape in New Orleans' downtown. Each room has enough space to relax or to work, offering ergonomic chairs, pillowtop mattresses and plush linens. Outfitted with traditional-style furniture, our beautiful rooms are cozy and quiet thanks to the historic building's thick walls. Guests love the convenient amenities and services, including complimentary WiFi access throughout the hotel, newspaper and complimentary bottles of artesian water. ... more   less 
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Also Known As:
Whitney Hotel Wyndham Historic
Wyndham New Orleans
New Orleans Wyndham

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