the reason for the poor ratings is due to the quality of the bed. it is like sleeping on the floor. my back hurt for days after. i usually stay at the hilton riverside but only because that is where a large event takes place and i don't have a choice. their beds are also horrible. also, the only reason i stayed here is because of a "be our guest certificate" i received from a miserable stay in jackson, ms. i would stay at this hilton again if there were different beds.
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