I stayed here recently for a short weekend trip to New Orleans. Overall it was a very good experience. The service indeed was excellent as everyone inside the hotel was warm, kind, & helpful. However the group I was with had trouble with the valet service on more than one occasion. They could not find their car and kept them waiting not once but about 3 different times. I am not sure how this happened (maybe because it was a very busy weekend) but my hosts were not happy about it.
The location of the hotel is excellent and is very close by many attractions, restaurants, bars and casino, so everything you could possibly want is right there. However the bar inside the hotel closes at 9 PM...which is not cool. I in fact was ready to spend more cash at the hotel bar but alas, it closed so early. The room itself was very nice and they put me right next to the elevator which was great.
So even though my score seems kind of harsh (3 out of 5) My stay was actually really nice. However due to the multiple valet mix ups and bar closing early I have to deduct a couple points. But it is definitely closer to a 3.5 than a 3 The overall service though is definitely a 5.. Would I stay here again?? Possibly
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- Also Known As:
- Hilton Garden Inn New Orleans Hotel New Orleans
- Hilton New Orleans
- New Orleans Hilton