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“Southern Hospitality Shines Through” 5 of 5 bubbles
Review of Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
Ranked #72 of 162 Hotels in New Orleans
Iowa
1 review
“Southern Hospitality Shines Through”
5 of 5 bubbles Reviewed 22 August 2009

We traveled to our church's national youth convention. Some 800 teens plus chaperones in this hotel and not one rude employee. We thought the location was excellent for walking to the Superdome, of course, but also less than a half hour to the convention center, and the French Quarter just around the corner, more or less. We journeyed out very little at night but always in groups of three or more. We felt safe and actually welcomed by citizens. The hotel staff bent over backwards to accomodate our early morning or late evening hours. Our "tourist-y" questions were answered politely and thoroughly. Should I return to NOLA, minus 36, 000 youth, I would book myself at this Holiday Inn.

  • Stayed July 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lynrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miller128, manager at Holiday Inn Downtown Superdome, responded to this review, 24 August 2009
Thanks for taking the time out to comment on your time with us. You are certainly welcome back with oe without the 36,000 others in attendance. We had a GREAT time as a hotel with you guys. As a community we were so touched by all that you did during your time here. We love the city and sharing our special place with visitors is our passion. I'm glad that showed.
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1,208 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Indianapolis,IN
1 review
2 of 5 bubbles Reviewed 21 August 2009

I stayed for a week long, and the whole time I wish I had picked somewhere else. The location sucks. The buildings surrounding the area are all falling apart., and it is just far enough away from canal st and bourbon st that makes you pissed off to walk there. Especially when you pass 2 other holiday inn's on the way. They shut the pool off for 3 out of the 6 days i was there, my keycard stopped working every other day, the plumming was turned off twice also. The rooms were nothing special, and have an older feel to them. Beds were nice, and so were the pillows. But I would never stay here again. Also I saw HD tv's in an ad for them, but all they have is crappy old tv's

  • Stayed August 2009, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank aphexflip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miller128, Manager at Holiday Inn Downtown Superdome, responded to this review, 24 August 2009
Thanks for your comments. I can tell that you were frustrated during your stay and for that I'm truly sorry. Keycards are routinely de-magnetized by contact with cell phones. It's he nature of the beast. That is not just with this hotel. I'm sure if that had been the only thing wrong it wouldn't have been as bad as with the other items mentioned. What is quite specific to our hotel is the pool situation you mentioned. We were taking down the existing signage and preparing for the new signage to go up. These are HUGE, heavy and made of glass. This was a safety concern as the pool area may have been the target of falling debris. I'm sorry if that was never explained. Hotel Management has discussed identifying a partner hotel or gym for our guest to have access to a pool when ours is unusable for any reason. Your review brought that to our attention and in the future we can change our response to the stuation. We do provide a courtesy shuttle from 7 am - 10 pm daily in an effort to accommodate guests wishing to go to the quarter and other top attractions. We hope that this amenity along with top Holiday Inn rankings help our guests enjoy our property. Our location is ideal for many, obviously not for you. We are truly sorry you regretted staying with us.
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NB, canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 19 August 2009

I usually choose very budget accomodations so this was MUCH MUCH better than what I`m used to. Room was super clean, quiet and very well appointed - with a selection of pillows, fancy toiletries, hair dryer, iron etc.

It was about a 10 minute walk from the French Quarter & Harrah`s on somewhat isolated streets with the occasional shady character. I was a solo female traveler and felt absolutely safe but could see how others might find the walk unsettling. In the morning I always took the free shuttle that departs every hour upon request.

So-so pastries and coffee available for free in lobby every morning. Menu for restaurant looked good but I didn`t try.

Pool was nice but water was somewhat opaque but nevertheless felt clean enough - nice gym too.

  • Stayed August 2009, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank careau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miller128, manager at Holiday Inn Downtown Superdome, responded to this review, 24 August 2009
Thanks for taking the time to review us. You have better pictures posted of our new pillows than even WE do! We appreciate that also. We strive to provide great value at our property and glad that we exceeded your expectation with regards to the rooms. We provide a courtesy shuttle from 7 am - 10 pm daily. There are only a few hotels in this market that do this. We hope that guests who may be skeptical of the walk or simply wish to relax will utilize this unique amenity.
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New Orleans
1 review
5 of 5 bubbles Reviewed 11 August 2009

If you still think of Holiday Inn as the typical drive-in "motel" of the past, you're in for a real surprise. The rooms at this facility are classy and are definitely worth the price. The jazz/New Orleans decor is neat. The food measures up to what you would expect for New Orleans cuisine. The location is great - easy access but not in the middle of heavy French Quarter/downtown traffic. The staff is friendly and helpful. I would highly recommend this facility, as you won't be disappointed.

  • Stayed July 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DaleinNOLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miller128, Manager at Holiday Inn Downtown Superdome, responded to this review, 24 August 2009
Thanks for taking the time to review the hotel. It seems that you have definitely noticed the changes the brand has been going through. We are very involved in the re-launch initiative. This has been done in an effort to re-introduce Holiday Inn to the world with a new look and feel. We also strive to retain our New Orleans flavor through this process. Our Jazz history and heritage is important to us, as is indicated by the original art, murals and music. We are glad you noticed and appreciated our special touches.
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UnitedStates
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 August 2009

I would definitely stay in this hotel again. I was on the 10th floor and the rooms were so clean and the view from the balcony was nice. Everybody at the hotel was very polite and I especially liked the painting of the clarinet on the side of the hotel. I would recomend this hotel to everybody solo traveler or a group of 20. The elevators were never crowded the lounge was nice. The pool could have been cleaner but I dont come to NOLA to swim in a pool. If you want to be close to everything this is a great hotel. I really enjoyed my stay and if I go back to NOLA I will definitely stay here again.

  • Stayed July 2009
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank takenvacations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miller128, manager at Holiday Inn Downtown Superdome, responded to this review, 14 September 2009
Glad that you found everything in order and the hotel staff polite. Thank you for taking the time out to share your experience. New Orleans definitely has a compact downtown. While not in the quarter, we do provide a courtesy shuttle. We believe we provide a GREAT vakue and product. Glad your review provides an affirmation of that.
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Ft Lauderdale, FL
1 review
5 of 5 bubbles Reviewed 2 August 2009

Spacious, newly refurbished, contemporary room with frig & micro; balcony too!

  • Stayed January 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FtlfFun4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miller128, manager at Holiday Inn Downtown Superdome, responded to this review, 26 August 2009
Thanks for reviewing the property. We often hear from guests that we are the nicest Holiday Inn they have ever stayed at. The ownership continues to invest in the property well above and beyond that which is required by Holiday Inn. We are one of the highest rated, in the top 10%, in North America. We strive to make all our guests happy, glad we acheived that with you!
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Kansas City
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 August 2009

We have stayed at several different NOLA hotels over the years - and this one provided a great experience. Hotel and rooms were very clean. Staff was welcoming. Shuttle van made transporation to/from French Quarter convenient. Highly recommended accommodations.

  • Stayed May 2008, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KCluvs2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miller128, manager at Holiday Inn Downtown Superdome, responded to this review, 26 August 2009
Thanks for your review and taking time to visit our great city and stay with us. Jazz Fest is such a great time in the city. We typically represent a great value and easy access durng this MAJOR special event. We hope you will return soon.
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Additional Information about Holiday Inn Downtown Superdome

Property: Holiday Inn Downtown Superdome
Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Official Description (provided by the hotel):
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome

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