Spent 2 nights in this hotel, Friday and Saturday 11/10/13. Both nights were noisy, on the Saturday night wholly unacceptable. There were groups of people shouting and banging on doors either side of our room, complained to them in person and to the front desk 3 times, however noise and banging continued until about 5am (room over occupied), with a 400 mile journey ahead. Asked to see the manager on checkout, not due in until 10. Have emailed and telephoned and not had a response. Shows the level of customer care. If you want a sleepless night them book in. My advice avoid like the plague.
- Official Description (provided by the hotel):
- The Royal St. Charles Hotel is conveniently located in the heart of New Orleans - just 1 block from the world famous French Quarter, 1 block from historic Canal Street, 2 blocks from Harrah's Casino, 6 blocks from the Ernest N. Morial Convention Center and 8 blocks from the Mercedes-Benz Superdome. The famous St. Charles Streetcar stops at our front door and leisurely transports visitors to the Garden District and Uptown areas. The hotel completed a total renovation in October 2012. Each of the hotel's 143 guestrooms are newly renovated and feature a sleek design with modern amenities: plush Serta beds, 42" high definition TV's, wi-fi internet, in-room digital safes, in-room coffee makers with New Orleans Roast Coffee, eco-friendly Terra Pure bath products and much more. Additional features of the hotel include a 100% smoke free environment, state-of-the-art fitness center, 2,262 sq. Ft. Of event space, on-site concierge services, valet parking and PJ's Coffee & Cafe. The Royal St. Charles Hotel is a favorite among business and leisure travelers and ready to assist each guest with friendly and attentive New Orleans hospitality. We invite you to enjoy a relaxing stay with us on your next visit to New Orleans! ... more less
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- Also Known As:
- Royal St Charles New Orleans
- Hotel Royal St Charles
- Clarion New Orleans