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“Great location, Great family value”

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SpringHill Suites New Orleans Downtown/Convention Center
Ranked #112 of 167 Hotels in New Orleans
Reviewed 2 July 2014

Stayed with wife and two adult children, the room was a sweet with two king beds and a pullout sofa. There was plenty of room for everyone! Room came with a microwave and fridge with a sink. Hotel was very conveniently located, within walking distance of the cruise port, convention center, and streetcar transit. The breakfast was decent and even with the usual craziness of morning crowd, there is no lack of food. Front desk staff was also very helpful and friendly. I would definitely stay here again. You have to pay for parking but it's cheaper than the other paid lots downtown, small lot first come first serve.

Room Tip: Ask for higher floor room, avoid ground floor
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  • Stayed: July 2014, travelled with family
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2  Thank ogwhitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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402 - 408 of 567 reviews

Reviewed 28 June 2014

Our family of 6 found this place on an internet search. For around $115 a night (plus $25 parking), we got a suite with two queens and a pullout couch. It was a short few blocks to the riverside streetcar, which quickly took us to the quarter. Clean hotel with impressive breakfast spread.

Layout of hotel was a bit confusing, and we did have quite a hike from the elevator to our room, but it really wasn't an issue for us.

For the space and the price, it was a great fit for us.

  • Stayed: June 2014, travelled with family
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Thank SteveG18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this reviewResponded 14 July 2014

I am happy that you and your famliy enjoyed your stay with us while you were in New Orleans. We look foward to serving you again in the future and I hope that you had a safe travels back to your home.

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Reviewed 18 June 2014 via mobile

I would like to give a special commend to two employees:maurice jenkins shannon for friendliness and helpfulness.They adviced us very good,always a great serves with a smile,make us feel we can openly talk to them.They were very respectful to us.
Ana Saje and Eva Kljun

  • Stayed: June 2014
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1  Thank ana s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this reviewResponded 23 June 2014

Thank you for recognizing both Shannon and Maurice. We have singled them out for doing it right and delivering on our service promise to our guest. Your recognition has placed them in first place in an incentive program that we have in place for our team members. We are all grateful for your comments and we hope to see you again the next time your travels bring you to New Orleans.

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Reviewed 16 June 2014

Stayed there before cruise, very conveniently located, within walking distance of the cruise port. The room is good size, comparable to other Springhill I've been to, breakfast is of decent choice, even with the usual craziness of morning crowd, there is no lack of food, sitting space is a different matter. Would consider if go back to big easy for cruise.

  • Stayed: December 2013, travelled with family
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2  Thank GeminiStrike196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this reviewResponded 19 June 2014

We really do appreciate you taking the time out to pass on your thoughts about our hotel. I have read your comments many times and to me they appear to be relatively positive yet the rating was only a 3. I would love to speak with you about some of the things that we need to work on in order to better serve you in the future. I look forward to speaking with you.

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Reviewed 15 June 2014

We were there for Jehovah's Witness International Convention in June 2014. the Springhill suites was very clean and comfortable. the staff were very helpful and nice, there were people there from France, Belgium, Slovenia and Holland. we would have breakfast in the morning and there were plenty of all of us and they never ran out of food. The lady at the front of the line was nice and funny. Really enjoyed our stay.

  • Stayed: June 2014, travelled with family
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1  Thank Denise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this reviewResponded 23 June 2014

We were truly excited about hosting so many of our international guests during the Jehovah witness convention and it is good to hear that you enjoyed your entire stay. It was a pleasure serving your group and we wish you all safe travels home.

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Reviewed 14 June 2014

Really enjoyed our stay. We stayed the night before our cruise and this hotel is very close to ports. The rooms are very spacious and comfortable. The staff was very friendly and helpful in giving us food recommendations and calling taxis for us. Would definately stay again. Not very scenic outside your window but for the price a great deal.

  • Stayed: June 2014, travelled with family
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3  Thank Kasey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014 via mobile

We came to New Orleans for the day before going on a cruise. It was comfortable staying at SpringHill Suites hotel. The rooms were very clean. The breakfast was great. The staff were friendly and considerate. It's a good location downtown. There are places close by to walk around and visit. I'd go back if I visit New Orleans

  • Stayed: June 2014
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2  Thank cruisinlady09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this reviewResponded 17 June 2014

We're really happy that you chose to spend your time in New Orleans with us. Thank you for sharing the feedback on our performance during your recent stay. We look foward to serving you and your family again in the future.

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Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130-3617 (Formerly SpringHill Suites New Orleans Convention Center)
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
Price Range: £88 - £344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*
Number of rooms: 208
Official Description (provided by the hotel):
At SpringHill Suites New Orleans Downtown/Convention Center, we make travel simple in The Big Easy. From our hotel, you'll be within walking distance of the area's premier attractions including the National WWII Museum, Harrah's New Orleans and The Outlet Collection at Riverwalk. Business travelers can also easily attend conferences, trade shows and other events at New Orleans Ernest N. Morial Convention Center. Our stylish suites make a perfect retreat after a busy day. Enjoy spreading out in our living rooms, resting on plush beds and connecting to our complimentary Wi-Fi. Every morning, begin your day with hot favorites or lighter choices at our free breakfast buffet. Excellent for meetings and celebrations, our event rooms provide style and flexibility to turn your gathering into a success. Let SpringHill Suites New Orleans Downtown/Convention Center be part of your travel journey. ... more   less 
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites

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