Pros: Hotel was not too large, not too small. Room was comfortable. Staff were very friendly.
Cons: Elevators were very confusing. I and others had a hard time getting to the floors we wanted to be on. The computerized TV in the room is the only way you can order room service. I called and asked for a paper menu to be brought up because the mouse on the computer keyboard wasn't working, but they never brought it. I did get the mouse to work eventually though. Food was good, but at the end, they double-charged me for one meal and I had to go get that taken off the bill. Rate was $275 a night including all taxes. It was too hot, humid, and rainy to go outside and do much, which was disappointing, but the hotel was very nice and I didn't mind just staying indoors for the conference i was there to attend. All in all, a positive experience, but the over-computerization should be changed. Or, at least have "phone order room service" and push-buttons on the elevators.
- Official Description (provided by the hotel):
- Experience the Big Easy in style at the award-winning Hyatt Regency New Orleans. This AAA Four Diamond hotel features strikingly sophisticated guest rooms offering breathtaking city views, along with best-in-class amenities including free wi-fi, seven award-winning dining options, an outdoor saltwater pool, 24-hour fitness center, in-room massage services, and unprecedented service. Located in the heart of downtown, Hyatt Regency New Orleans is adjacent to the Mercedes-Benz Superdome, Smoothie King Center and Champions Square. The hotel sits directly on the Loyola Streetcar line offering quick and easy access to the city's top attractions including the historic French Quarter, Ernest N. Morial Convention Center, the Mississippi Riverfront, World War II Museum and the Aquarium of the Americas - all located within one mile of the hotel. ... more less
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- Also Known As:
- Hyatt Regency New Orelans Hotel New Orleans