I have no major complaints - just lots of little issues. Stay here only for conventions. We had stayed at this hotel years ago prior to Hurricane Katrina. Even though I was there for a convention, I was very pleased with the hotel at that time. No longer - If you stayed here prior to the complete remodel, please know this is NOT the same experience. While there are many conveniences within the Hotel, this is a typical convention property. While its obvious the owners are trying for all the latest technology, the fee for basic internet is ridiculous. You can get that for free at most lower end motels/hotels. The amount of time it takes to get to your room from the door going up and escalator and then to the back of the hotel to the elevators to get to your room is inconvenient at best. One good point - the elevators are very fast and easy to use with your room card. It does make that part faster. BUT - the convenience to the Superdome is cut short by the fact that you can't go out in the direction of the Superdome any longer. They say it is a property rights issue. We had friends who stayed right down Poydras at a nice hotel that actually could get to the Superdome faster than we could. Rooms were small and the Housekeeping was not the best. Bathroom was so small, I don't see how a large person cold get in and close the door easily. Room service was used for 4 mornings and did not arrive at the time requested any of the days ordered over their new "order in advance" option. Furnishings are already showing signs of wear. Best part of the stay - all the staff were extremely pleasant and very well trained - from the front desk to concierge etc.
- Official Description (provided by the hotel):
- Experience the Big Easy in style at the award-winning Hyatt Regency New Orleans. This AAA Four Diamond hotel features strikingly sophisticated guest rooms offering breathtaking city views, along with best-in-class amenities including free wi-fi, seven award-winning dining options, an outdoor saltwater pool, 24-hour fitness center, in-room massage services, and unprecedented service. Located in the heart of downtown, Hyatt Regency New Orleans is adjacent to the Mercedes-Benz Superdome, Smoothie King Center and Champions Square. The hotel sits directly on the Loyola Streetcar line offering quick and easy access to the city's top attractions including the historic French Quarter, Ernest N. Morial Convention Center, the Mississippi Riverfront, World War II Museum and the Aquarium of the Americas - all located within one mile of the hotel. ... more less
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- Also Known As:
- Hyatt Regency New Orelans Hotel New Orleans