This should be a 5 rating, but a few things hold it back.
First, the layout means you either have to go up two escalators or take an elevator to the level where the elevators to the rooms are - not the most convenient.
Second, lack of attention to details.
On all but one of my stays, the current time on the clock-radio in the room was incorrect, and not by just a few minutes. Resetting it is a pain and it is not a critical thing to most folks, but that should not happen on a property of this quality.
On another stay, the tub/shower button was stuck in the shower position, which means that you had to point the shower head at the wall while you were regulating the temp. Obviously whoever cleaned the room knew it, because it was pointed that way when I started.
And, they really need more than two people at the front desk, even when I check in around 8pm, as others are always checking in at the same time.
- Official Description (provided by the hotel):
- Experience the Big Easy in style at the award-winning Hyatt Regency New Orleans. This AAA Four Diamond hotel features strikingly sophisticated guest rooms offering breathtaking city views, along with best-in-class amenities including free wi-fi, seven award-winning dining options, an outdoor saltwater pool, 24-hour fitness center, in-room massage services, and unprecedented service. Located in the heart of downtown, Hyatt Regency New Orleans is adjacent to the Mercedes-Benz Superdome, Smoothie King Center and Champions Square. The hotel sits directly on the Loyola Streetcar line offering quick and easy access to the city's top attractions including the historic French Quarter, Ernest N. Morial Convention Center, the Mississippi Riverfront, World War II Museum and the Aquarium of the Americas - all located within one mile of the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency New Orelans Hotel New Orleans