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Homewood Suites New Orleans
Ranked #96 of 166 Hotels in New Orleans
Reviewed 4 April 2012

Our family only spent one night at the hotel but we plan to come back. The staff was wonderful. Kevin at the front desk went above and beyond the call of duty. Not only did he give us the best advice on where to find the best gumbo in the French quarters, he highlighted a map of us and told us to spend about $3 and ride the trolley for a cheap tour. During breakfast, I notice the managers were help clearing tables. The notice our 7 and 9 year old boys getting restless and brought over coloring sheets and crayons. Also the rooms are spacious and the beds so comfortable.

  • Stayed: March 2012, travelled with family
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2  Thank FamilyTripPlanner66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith N, Director of Sales at Homewood Suites New Orleans, responded to this reviewResponded 15 April 2012

Hi FamilyTripPlanner66,

We are ecstatic to hear that you not only enjoyed your stay with us. We also appreciate that you would stay with us again!!! New customers are important to us, but repeat clientele is definitely the back bone of any business. Once again thank you for staying at the Homewood Suites by Hilton New Orleans. We appreciate your business!

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1,292 - 1,298 of 1,494 reviews

Reviewed 3 April 2012

Stayed here for Mardi Gras. This was a good central location for viewing parades and walking to the French Quarter. The Riverwalk was also walking distances. The Superdome is just down the street. Might stay here for the Super Bowl.

Stayed: February 2012, travelled as a couple
Thank JeffTPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith N, Director of Sales at Homewood Suites New Orleans, responded to this reviewResponded 15 April 2012

Hi JeffTPD,

Thank you for staying with us during Mardi Gras. We are delighted that you enjoyed our hotel's convenient location. Once again thank you for staying at our hotel. We look forward to your next stay with us!

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Reviewed 27 March 2012

We had family and friends stay here while in town for a wedding. We received many wonderful comments about how much they enjoyed their stay at the Homewood Suites. They loved the spaciousness of the rooms, the manager's reception during the week, breakfast in the morning, having the exercise room to work out in and how polite and helpful the staff was to their needs. Some are already planning return trips to the City and plan to stay again at the Homewood Suites. Thank you so much for taking care of our guests.

  • Stayed: March 2012, travelled with friends
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Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith N, Director of Sales at Homewood Suites New Orleans, responded to this reviewResponded 2 April 2012

We are delighted that your family and friends had a fabulous time in our city, and at our hotel. We are also very pleased that you found our staff to be quite helpful and friendly. Our staff loves what they do, and will be thrilled to hear your wonderful comments. Thank you for staying with us. We truly appreciate your business!

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Reviewed 27 March 2012

Keith and his staff went above and beyond our expectations. We arrived a little early and they offered to keep the bags until the rooms were ready, so we could go get lunch. When we came back, there was a little delay in getting the rooms, so they gave us a complimentary bottle of wine and bent over backwards to accomodate us. I would recommend this hotel to any of my family or friends.

  • Stayed: March 2012, travelled with family
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3  Thank Glenn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith N, Director of Sales at Homewood Suites New Orleans, responded to this reviewResponded 2 April 2012

Hi Glenn T,

We are thrilled to hear that our staff went above and beyond your expectations. We also appreciate the fact that you would recommend us to your family and friends. New customers are very important to us, but everyone knows that referrals and repeat clientele are definitely the back bone of any business. Thank you for staying with us. We really appreciate your business!

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Reviewed 17 March 2012

Rooms were spacious, our suite had two queens and a small kitchen. Well kept and the hotel had a guest happy hour at 5PM with food and alcohol for everyone. Breakfast was also included with the usual assortment of eggs, ham, fruit cereals etc. Not too bad and the coffee was good.

Hotel personnel were very friendly and helpful in a genuine way. The only opportunity is their room A/C controls; they are motion triggered! With high humidity in New Orleans this makes for an uncomfortable time. When sleeping at night no one triggers the A/C so it gets stuffy. Maybe they could try humidity control instead? Other than that it was a great place to venture out and about in New Orleans and with access to the streetcars as well as walking distance to many attractions this one is worth a stay. If they would only fix the A/C!

  • Stayed: March 2012, travelled with family
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5  Thank Schwartz-Family77096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith N, Director of Sales at Homewood Suites New Orleans, responded to this reviewResponded 2 April 2012

Hi Schwartz-Family7,

We are delighted that you enjoyed our spacious suites, and very friendly staff. We are here to please our guests, and nothing pleases us more than when we receive feeback from our guests! We are sorry that you had difficulty with our motion sensor airconditioning. I will pass the info on to the maintenance department so that we can make sure that there is not an issue with that room. Once again, thank you for staying with us!

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Reviewed 17 March 2012

I recently stayed at this hotel with my family for spring break, and the service was outstanding. The staff was very professional and assisted me quickly with all of my questions and concerns about the best way for me to travel around town on a walker. The hotel was very clean and well kept. The breakfast and managers reception was hot and delicious, the manager gave out coloring sheets to the children during breakfast. We will definitely stay there again!!

  • Stayed: March 2012, travelled with family
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3  Thank TimekiaF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith N, Director of Sales at Homewood Suites New Orleans, responded to this reviewResponded 2 April 2012

Hi TimekiaF,
Thank you for staying with us! We are delighted that everyone enjoyed their stay at our hotel, and would stay with us again. I know that children usually have a blast staying in hotels, and I am glad that we could make their stay even more enjoyable by handing out coloring sheets. Once again, thank you for your business!

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Reviewed 5 March 2012

Highly recommend this hotel. Very clean rooms, great breakfast. Rooms were very clean. However the staff could have been a little more friendly. Jasmine was the only one at the front desk that was very friendly. Hotel is convenient to trolley cars and within waling distance to the French Quarter and the Riverfront.

  • Stayed: March 2012, travelled as a couple
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2  Thank JanWaldorf_MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith N, Director of Sales at Homewood Suites New Orleans, responded to this reviewResponded 8 March 2012

Hi JanWaldorf_MD,

Thank you for staying with us during your recent trip to New Orleans. We are delighted that you highly recommended our hotel! We appreciate your kind words about Jasmine, and will also review our hospitality policy with the rest of our front desk staff. Once again, thank you for staying with us. We really appreciate your business!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites New Orleans

Address: 901 Poydras St, New Orleans, LA 70112-1017
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Business Hotel in New Orleans
#64 Family Hotel in New Orleans
#77 Romantic Hotel in New Orleans
Price Range: £114 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites New Orleans 3*
Number of rooms: 166
Official Description (provided by the hotel):
We are a 166 all suite hotel in downtown New Orleans. Many complimentary amenities are included in the rate that is provided such as a hot buffet breakfast, free wifi, and a light dinner meal with beer/wine service Mon-Thu. ... more   less 
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Also Known As:
Homewood Suites New Orleans Hotel New Orleans
Homewood New Orleans
New Orleans Homewood Suites

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