This review is comparing our recent visit with a previous visit 6 months ago.
Housekeeping was greatly improved this time around.Room was promptly made up and clean towels provided.
The evening dinners have been cut back dramatically. First visit, a salad bar with cut up fresh fruit and dessert was provided each night with the meal. Now all of that is gone. Very disappointing as on Monday you had three items to choose, gumbo, corn and rice. Nothing else.if you are graving carbs and fat, this would be perfect.
2nd night BBQ hamburgers and macaroni salad except there was no macaroni salad.We skipped dinner altogether at this point and for remainder of the stay.
I hope the very least they would provide the salad bar back again for those who are health conscience.
The rooms are clean and functional. Nothing over the top but nice. The noise level from the HVAC system is unbearable . Sounds like a airplane coming through your room. Sleeping sound is really not possible.
Staff is friendly. Overall, I don't think there will be a 3rd visit. As a loyal Hilton patron and a gold Hilton Honors member we expect better from their hotels.
- Official Description (provided by the hotel):
- We are a 166 all suite hotel in downtown New Orleans. Many complimentary amenities are included in the rate that is provided such as a hot buffet breakfast, free wifi, and a light dinner meal with beer/wine service Mon-Thu. ... more less
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- Also Known As:
- Homewood Suites New Orleans Hotel New Orleans
- Homewood New Orleans
- New Orleans Homewood Suites