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Renaissance New Orleans Arts Warehouse District Hotel
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Reviews (1,195)
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Reviewed 1 April 2014

We've stayed at this hotel before, for a high school reunion. This time we stayed here for Mardi Gras, and had a great time. We brought our family, and the warehouse district is a great area to watch Mardi Gras parades, plus it's very safe and not too crowded. This hotel is a beautiful hotel, which is also comfortable and clean, and very conveniently located. We will stay here again, I'm sure, in the future. I'd highly recommend it. There's also a bar & restaurant located inside. The food is very good. The service is a little slow, as we were there during a very busy time.

Room Tip: Great hotel to stay at during Mardi Gras. It's on the parade route and very safe. It's not too crowded there, either.
  • Stayed: March 2014, travelled with family
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2  Thank Hetherspierce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate R, Guest Relations Manager at Renaissance New Orleans Arts Warehouse District Hotel, responded to this reviewResponded 2 April 2014

Dear Hetherspierce,

Thank you very much for giving us feedback on your recent stay at the Renaissance New Orleans Arts Hotel. We are pleased to know that you had a wonderful stay with us during Mardi Gras and found our hotel beautiful, clean and comfortable. We certainly hope to have the opportunity to serve you again in the future.

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Reviewed 1 April 2014

Lovely hotel, room was very clean and close to many restaurants and attractions. I would stay here again. Breakfast at restaurant was OK, but I believe there are better restaurants out there to eat and at a much more reasonable prices.

  • Stayed: February 2014, travelled as a couple
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Thank Kelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate R, Guest Relations Manager at Renaissance New Orleans Arts Warehouse District Hotel, responded to this reviewResponded 2 April 2014

Dear Kelly,

Thank you for taking the time to provide us with feedback on your recent stay. We are delighted to hear that you found our hotel lovely and well-situated. We are sorry that the restaurant did not exceed your expectations and we are very much looking forward to launching our brand new menu in the near future. We hope we may have the pleasure of hosting you again soon!

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Reviewed 31 March 2014

My friend and I really liked this hotel, except for the scent issue (see below). Our first 4 days were great. The value as compared to other hotels was very good. The rooms are modern, clean, with a small, but well-appointed bathroom. Beds were comfortable. I liked the artwork around the hotel, which gave it a nice sense of individuality. Coffee-maker in the room. Hair dryer was really beat--sounded like a lawn mower, but I just lived with it. I'm sure they would have replaced it. I love the location, about a half mile to the French Quarter, but a safe and easy walk in a quiet location. Bar service was not good, as others have mentioned, but that was a minor inconvenience. What really threw us for a loop was returning one afternoon to an awful, sickly perfumed smell in the lobby. Like your grandmother's worse perfume. When we reached our room and laid down for a little siesta, we couldn't stand the cloying sent that had been sprayed on the pillows and bedding. It gave my friend a headache and irritated the migraine I already had. Housekeeping replaced the linens and bed pillows quickly and we were offered another room. We didn't want to switch because we thought we might get the same problem in another room. Housekeeping said this was a "service to guests". I think the hotel needs to realize that many people are irritated by strong scents and reconsider this automatic "service to guests". If you can live with the smells, by all means stay here or request they skip the service.

  • Stayed: March 2014, travelled with friends
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Thank Eube
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate R, Guest Relations Manager at Renaissance New Orleans Arts Warehouse District Hotel, responded to this reviewResponded 2 April 2014

Dear Eube,

Thank you for the helpful feedback regarding your recent stay. We are happy to hear that you really liked our hotel. It's great to know that you found the property very clean throughout the hotel, that you enjoyed our curated art, and that you were a fan of our convenient downtown location. Our deepest apologies about the scent; as a Renaissance property, we have a signature scent to immerse our guests into the experience, and it sounds like we were a bit too enthusiastic in your case. We will certainly try to improve this in order to provide the best possible experience to our future guests. Thank you again for your feedback and it would be our pleasure to host you on your next stay in New Orleans.

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Reviewed 30 March 2014 via mobile

Our 4th floor room was clean, spacious and quiet. The staff was friendly and accommodating. The rooftop heated pool was great, we had it to ourselves for both nights. I would agree with other reviews about slow service in the hotel bar. Overall, we enjoyed our stay at the Renaissance Arts Hotel.

Stayed: March 2014, travelled with family
Thank Warrants_a_Review
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate R, Guest Relations Manager at Renaissance New Orleans Arts Warehouse District Hotel, responded to this reviewResponded 1 April 2014

Dear Warrants_a_Review,

Thank you for taking the time to provide us with feedback on your recent stay. We're so happy to hear that you experienced our friendly and helpful staff, as well as enjoyed our heated rooftop pool. We are so sorry to hear that you experienced slow service in the bar and we will be sure to address that with the correct department. Thank you again and we hope to host you again on your next trip to New orleans.

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Reviewed 25 March 2014

The hotel was beautiful and clean. The best part of the stay was the friendliness of the bellhop and the gentlemen working in valet parking. They were so nice and personable. They knew who we were and were always nice and respectful. We truly felt that if we didn't return from Bourbon Street, they would notice and send out a search party. We have bragged about them to all of our friends.

  • Stayed: March 2014, travelled with friends
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Thank Dori L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate R, Guest Relations Manager at Renaissance New Orleans Arts Warehouse District Hotel, responded to this reviewResponded 27 March 2014

Dear Dori,

Thank you so much for your feedback. We appreciate that you took the time to share your recent stay with us. It's wonderful to hear that the highlight of your stay was the friendly, personable service you received from our bellmen and valet. We hope to have the pleasure of hosting you on your next stay in New Orleans.

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