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“Very good for New Orleans; Just average overall.”

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Loews New Orleans Hotel
Ranked #13 of 161 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
Phoenix, Arizona
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very good for New Orleans; Just average overall.”
4 of 5 bubbles Reviewed 21 January 2013

For a recent business trip to New Orleans, I spent a lot of time comparing the major hotels located in the downtown business district. I settled on the Loews as it had one of the highest ratings (here and on other sites) of New Orleans hotels. While on my trip, I also got to see many of these nearby hotels as I visited colleagues who were staying in them.

I quickly got the impression that the hotels in New Orleans are overall not particularly luxurious. While the Loews is indeed one of the nicest hotels in New Orleans (and the nicest of the ones I saw), it is really just average on a broader national level. The lobby of the hotel was very well designed, with a good lounge and apparently well-known bar and restaurant. The common area decor was tasteful, though not particularly stylish or modern. My "grand king" room was very spacious, but perhaps too much so, as the room seemed sparse with lots of wasted space. The decor was certainly dated (perhaps 15 years), though the rooms were generally clean and well maintained. There was nothing particularly interesting about the rooms or the hotel, just an overall pleasant experience.

If I return to New Orleans, I'd definitely stay at the Loews again. Just don't expect to be overwhelmed by style or luxury (no matter where you stay).

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nick_PHX_AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Director of Rooms at Loews New Orleans Hotel, responded to this review, 24 January 2013
Dear Valued Guest,

Thank you for your honest feedback of your experience in New Orleans and at the Loews New Orleans Hotel. We pride ourselves in providing a clean, stylish and luxurious product. We are in the planning process of updating our decor and will ensure that your feedback is taken into consideration. We look forward to welcoming you back to the Loews New Orleans on your next visit to the city.

Sincerely,

Loews New Orleans Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,328 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (426)
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English first
Louisville, Kentucky
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 21 January 2013 via mobile

No complaints. Nice room, great bell men. The fitness center was probably the best of any place I have stayed. Right across from the casino. It wasn't too far from the French Quarter, maybe 15 minutes to get to the heart of the Quarter. The only issue with the location is crossing Canal Street to get to the French Quarter, beyond that, stay here.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrentKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Director of Rooms at Loews New Orleans Hotel, responded to this review, 24 January 2013
Dear Valued Guest,

We are delighted that you enjoyed your experience with us. Our location is perfectly located near the French Quarter as well as many of the city's great attractions. Our staff pride themselves in ensuring that each of our guests feels welcome to the city and our property. We really appreciate your feedback and hope to welcome you back to our property soon.

Sincerely,

Loews New Orleans Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hitchcock, Texas
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 bubbles Reviewed 21 January 2013

My husband and I stayed 3 nights at this hotel. It is in a great location within walking distance of the riverfront where you can catch a trolley or you can easily walk to the French Quarter. The rooms are larger than most in the area and very clean. Staff at the hotel were extremely friendly and helpful. We will stay here again on future visits to New Orleans.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank churchmouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Director of Rooms at Loews New Orleans Hotel, responded to this review, 24 January 2013
Dear Valued Guest,

Thank you for your feedback. We pride ourselves in providing an clean and comfortable product with great service. We look forward to welcoming you back to the Loews New Orleans Hotel soon.

Sincerely,

Loews New Orleans Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport News, Virginia
Level Contributor
142 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 13 January 2013

We stayed here leading up to, and for New Year's 2012. Prices were of course up, but found them to be reasonable for the time of year. Easy walk to the Superdome for a Saints game, tons of great restaurants nearby, right by the Riverwalk and Harrah's Casino. The rooms are so comfortable, clean, and spacious, most have great views. Had wonderful service with everyone we encountered at the hotel. Nice that it is a few blocks, but still an easy walk to all the excitement of Bourbon St and Jackson Sq. Quiet area. Will probably stay again next time we're in town. Decent fitness facility. Spa and pool available, but we didn't use.

Room Tip: Ask for one with a river view. The first 8 floors are all parking garage, so generally all rooms hav...
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChristinaM41_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Director of Rooms at Loews New Orleans Hotel, responded to this review, 24 January 2013
Dear Valued Guest,

Thank you for ringing in the new year with us!

We are delighted that our hotel and team were able to ensure your comfort over this special occasion. We appreciate your feedback and will share it with our team members. We look forward to welcoming you back to our property in the future.

Sincerely,

Loews New Orleans Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 12 January 2013

We travel a lot with our pets (2 large breed dogs...a German Shepherd & a St. Bernard). A lot of times we have to comprise luxury for a lower quality hotel that will accept our dogs. But at this hotel we had the best of both worlds! Luxurious hotel & our dogs were more than welcome! There was only a $25 fee for our entire stay with both dogs! We've always had to pay a higher pet fee than this...even at hotels that weren't nearly as nice. Loews even has a room service menu for pets.
Our room was very nice & clean, bed was large & comfy. Great location...in the french quarter but an area that was a little more quiet & laid back...but still very close to everything. (Walking distance). The hotel staff were courteous, valet was equally courteous & helpful. There were no vending machines in the hotel (that we saw), but our room came with a fully stocked mini bar.
We have absolutely no complaints about this hotel! We will definitly stay here again!
Thank you Loews for a very pleasant stay!!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank z28blondie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Director of Rooms at Loews New Orleans Hotel, responded to this review, 14 February 2013
Dear Valued Guest,

Thank you for your feedback. At the Loews New Orleans we take great pride in providing a 4 Diamond pet friendly hotel. At our property you will never have to sacrifice on service levels to travel with your pet. We are happy that you enjoyed your experience with us and hope to have you back for another visit soon.

Sincerely,

Loews New Orleans Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 10 January 2013

Large, bright rooms (mine had a river view), a lovely lobby, and a crowded bar made my stay enjoyable. I would recommend this hotel to business travelers.

The one downside specific to my stay was that my room had a stain on the carpet that made it look less than stellar. Otherwise, the king room was great.

The room is actually almost a suite, with a sitting area at one end. The room also has a large desk with an office chair and a guest chair. A good place to stay and to work during a quick trip.

Room Tip: Ask for a room with a river view. You can see the barges moving past at night, which gives a very a...
See more room tips
  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Corie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Paul, Minnesota
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 7 January 2013

I stayed at the Loews in New Orleans for a combination of vacation with my husband, and then a few days for a conference. We had a wonderful experience. Our plan arrived super late and we didn't get to the hotel until nearly midnight - but the staff was extremely friendly and got us checked in and off to bed right away. I actually had two reservations - 3 nights for a Luxury King with my husband, then another 2 nights for a lower class room at a conference rate. They allowed me to keep the same Luxury room for all 5 nights, which was really nice.

The room itself was large and very comfortable. The location is good - right by the casino and close to the French Quarter. However, it is a good long walk to get from the hotel to some of the other interesting areas (like Frenchman's street), so be prepared or get a cab.

My conference experience with this hotel was also good. The rooms were nice and I remember all of them having windows - which is a blessing when you are sitting through hour after hour of meetings.

I ate one meal in the restaurant downstairs, had several conference meals, and ordered room service once. I found the food to be ok if you don't have another choice, but not something to seek out. Their seafood/crawfish bisque for the conference were yummy, though :)

I would definitely stay in this hotel again. I thought it was a slight step above the nearby Hilton.

Oh - two negative experiences were the spa and the business center. We stopped by the spa to see if there were any massage appointments and the staff didn't want to give us the time of day (we opted for no massage). I also was very frustrated by the business center. I wanted to make copies of a document using a USB drive - and the copier didn't recognize my file type (Microsoft Word). I finally gave up and just emailed everyone the file after the conference.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank christinamn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Loews New Orleans Hotel

Property: Loews New Orleans Hotel
Address: 300 Poydras St, New Orleans, LA 70130-3216
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in New Orleans
#3 Green Hotel in New Orleans
#5 Business Hotel in New Orleans
#5 Luxury Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 
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Also Known As:
Loews New Orleans
New Orleans Loews

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