I stayed at this hotel for a few days during a conference. The hotel was centrally located in the financial district, which is very close to the casino and convention center, and only a ten to twenty minute walk to the warehouse/arts district and French Quarter.
The hotel was clean and comfortable, with spacious rooms and contemporary bathrooms. The style of the room was pretty basic, but the bathrooms were nice.
The food at the hotel restaurant was wonderful. I enjoyed a post-travel dinner alone, away from the rowdiness of the Swizzle Stick bar on the opposite side of the corridor. The pork chop was delicious, and the service was excellent. All of the food we had during the conference was also wonderful.
My only negative would be the service. My concern about saying this is I think it may be a cultural difference. When I first arrived at the hotel, I thought the staff wasn't very friendly. They didn't really smile and seemed lacsidasical. There was also an issue with my reservation, and instead of being accomodating, it seemed like an annoyance to them (we had three rooms and I was the only person who came in on the day of the reservation because the other people's flights were rebooked due to bad weather). The attendant who had to unlock the reservation in the computer even gave me a rude look when I tried to explain the situation. What I realized is that this is the norm in New Orleans! The ebb and flow and service demeanor is just different than what I am used to. In general, service is slow, laid back and unenthusiastic, which is very different than what I am accustomed to. On the other hand, I should add that the phone agent who booked my trip (not from New Orleans) was absolutely fantastic.
My only other negative is probably something that hotel's do in general. I accidentally left my pajama's in the room when I checked out, realizing later that night. Luckily, I wasn't far away, and could return to retrieve them, but the hotel didn't make me aware that they had been forgotton. With all of the communications technology we have these days, why wouldn't they have notified me that there were items left in the room instead of just sending them to the lost and found?
- Official Description (provided by the hotel):
- Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Expedia, Hotels.com, Odigeo, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Loews New Orleans Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Loews New Orleans
- New Orleans Loews