My wife and I just returned from five nights at the Loews New Orleans. Overall, we had an enjoyable time but we felt they could have done a better job on the housekeeping side. When we arrived, we were happy to have been offered an upgrade as our original room wasn't ready as yet. The room was very nice. Quite large, with a large bathroom with separate tub and shower. The bathroom even had a window - which was a nice touch. The bed was very comfortable. The furniture was, overall, in good shape except for some scuffs on the bench at the end of the bed. The room had nice large windows which brought in the sunshine. The location is good. A block or so from the River and a couple of blocks from the convention centre. The French Quarter and Casino were only a block away. There was no complimentary coffee in the lobby in the morning which was somewhat disappointing as I like to have a coffee and read the papers in the morning - but the room did had a coffee maker. Staff in the lobby area were very friendly and helpful. The exercise area was very nice with good equipment. The only compliant we had was with the housekeeping on the 15th floor. For instance, there was a tray of breakfast scraps sitting outside the room next to ours for almost 24 hours. It was only removed when I brought it up with the folks at the front desk. As well, there was quite a bit of white particles (it almost looked like drywall bits) lying on the floor next to one of the elevators for about 3 days before it was cleaned up. The Loews was such a nice hotel that I was completely surprised these issues were not immediately dealt with. The two compliants aside, we did enjoy our visit and we will be back in the future.
- Official Description (provided by the hotel):
- Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more less
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- Also Known As:
- Loews New Orleans
- New Orleans Loews