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“Great service, good food, nice location”

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Loews New Orleans Hotel
Ranked #12 of 162 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
Oakhurst, New Jersey
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great service, good food, nice location”
Reviewed 15 April 2014

We stayed at Loews because our son was doing an Ironman and he brought his dogs. Loews is dog friendly which is a plus for him. The location was near the Hilton where we needed to be to volunteer at the Ironman, it was within walking distance to the French Quarter festival and other festival venues. The staff at the hotel were extremely friendly and readily available. The bar, which gets packed every evening has delicious new drinks to try. Bartenders knowledgeable and friendly.
We ate at the bar- fried oysters and gumbo were delicious! We also had a wonderful dinner with Lola as our excellent waitress. The hotel was very busy this weekend and at times the bathrooms were neglected( no soap, towels on floor) our room was just fine, nice view of the cruise ships. I would definitely stay here again.a

Room Tip: Our king suite was fine for us, we were out and about early so we didn't spend a lot of time in...
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Green Features: You can n keep your towels and sheets if you are not staying long, they don't need to be washed everyday.
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JudyDonV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Manager at Loews New Orleans Hotel, responded to this review, 24 April 2014
Dear Valued Guest.

Thank you for taking the time to share feedback on your experience with us. We are delighted you were able to visit the Swizzle Stick Bar as well as Cafe Adelaide Restaurant during your visit with us. We will be sure to share your comments with our team members. Your comments with regards to the consistency in the restrooms will be addressed with our team as well. We look forward to hosting your next visit to our city.

Sincerely,

Loews New Orleans Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,381 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (435)
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English first
Charlotte, North Carolina
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 April 2014

I stayed here the week of Mardi Gras for a corporate event. The hotel is close to major attractions. Directly across the street is the Harrah's Casino. The Riverfront is a couple of blocks away. Other popular attractions are within walking distance. The double decker bus tour starts within a couple of blocks. The staff was very friendly and attentive. The rooms were very spacious, bed, couch, two tv's, desk, mini bar all overlooking the river. The only con was that I am a vegetarian and the restaurant, located inside the hotel, did not have many options at all. Overall the stay was excellent.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tgirl132002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Manager at Loews New Orleans Hotel, responded to this review, 24 April 2014
Dear Valued Guest,

Thank you for sharing feedback on your experience with us. As you mentioned, we are perfectly located near many of the great attractions New Orleans has to offer. We are delighted you were able to enjoy the accommodations as well as the sites near us. We look forward to hosting your next visit to New Orleans.

Sincerely,

Loews New Orleans Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 April 2014 via mobile

Nice sized rooms. Easy walk to the quarter. Clean, nice throughout. Good service. Will be back for sure. Parking was pretty expensive at $30+ per day. That was only annoyance from my point of view.

Didn't eat in the restaurant but the bar made some nice drinks. Lap pool was serviceable for the kids for a little down time.

Location was Terrific.

Stayed April 2014, travelled with family
Helpful?
Thank kilroyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Manager at Loews New Orleans Hotel, responded to this review, 24 April 2014
Dear Valued Guest,

Thank you for taking the time to share your feedback with us. We appreciate your taking the time to do so. We are delighted that you enjoyed your experience. Swizzle Stick Bar is definitely a place to be in New Orleans. During your next visit don't forget to visit Cafe Adelaide. We are confident you will enjoy your experience.

Sincerely,

Loews New Orleans Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 9 April 2014

This is our favorite hotel in New Orleans. We live a couple hours away and frequently visit the city. The service is outstanding from the minute you drive up to the hotel to you enter your room. The staff could not be more accommodating. The hotel bar is a favorite as well as the restaurant. It is convenient to so many venues depending on the nature of your trip. Most things are easily walkable or a short taxi ride. It is by far our choice of hotels in New Orleans!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chmackey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Manager at Loews New Orleans Hotel, responded to this review, 22 April 2014
Dear Valued Guest,

We are delighted you enjoyed your experience with us and appreciate your repeat business. We take great pride in providing a quality product and services. We will definitely share your feedback with our team members and look forward to hosting your next visit to our city.

Sincerely,

Loews New Orleans Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 April 2014

I travel to New Orleans several times a year on business and could stay just about anywhere. I prefer the Loews because it feels like New Orleans when you are there. They have spacious rooms, great bar and restaurant, good gym facilities and a nice spa. All within walking distance to the downtown offices as well as the French Quarter and waterfront. Good value for the money and I recommend it.

Room Tip: Rooms facing the old muddy Mississippi are best...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Manager at Loews New Orleans Hotel, responded to this review, 22 April 2014
Dear Valued Guest,

Thank you for taking the time to share your feedback. We really appreciate it. We will be sure to share your feedback with our team members. We take great pride in providing the perfect location for work and leisure. During your next visit with us please be sure to visit the Swizzle Stick Bar located on our lobby level. We look forward to hosting your next visit to our city.

Sincerely,

Loews New Orleans Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 April 2014

We stayed at this excellent hotel over the weekend for a conference at the convention center, which is a 15 minute walk, or about 6 blocks away. Great location, 3 blocks to French Quarter. Across the street from Harrah's casino, where we ate at the excellent buffet twice. We had a great king bed room, spacious, clean & very modern. Great service. Plenty of Doormen, very courteous. Overnight valet parking is $39, on top of a $239 night rate, plus tax. Not cheap, but the hotel was worth it....

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NickTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Manager at Loews New Orleans Hotel, responded to this review, 22 April 2014
Dear Valued Guest,

We are delighted to hear that you enjoyed your experience with us. We will be sure to pass along your comments to our door staff. We are perfectly located near all of the best attractions New Orleans has to offer. During your next visit be sure to visit Cafe Adelaide and the Swizzle Stick Bar. We look forward to your next visit.

Sincerely,

Loews New Orleans Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
2 reviews
Reviewed 6 April 2014

For the price the hotel didn't meet our expectations,what annoyed me the most was one of the breakfast waitress a girl with a ponytail who automatically put a 20% tip on to our bill for herself even though on the menu it said they only did that for a group of a certain amount and there was only two of us I wouldn't mind but her service was deplorable she gave me oatmeal and fruit with yogurt and I had to use my teaspoon for both as she didn't give me any cutlery and another morning saw her throwing her eyes to the sealing behind customers backs.the rest of the staff were very helpful food was very pricy,location was great but we did think there are other hotels with better value.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Manager at Loews New Orleans Hotel, responded to this review, 22 April 2014
Dear Valued Guest,

We appreciate your taking the time to provide your feedback. We are sorry to hear that your experience with us was not up to our standards. We would like the opportunity to speak to you further in reference to your experience and the inconveniences experienced. Please contact us at neworleanscustomerservice.com with the best method to contact you. We look forward to speaking to you.

Sincerely,

Loews New Orleans Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Loews New Orleans Hotel

Property: Loews New Orleans Hotel
Address: 300 Poydras St, New Orleans, LA 70130-3216
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in New Orleans
#3 Green Hotel in New Orleans
#4 Luxury Hotel in New Orleans
#5 Business Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 
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Also Known As:
Loews New Orleans
New Orleans Loews

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