This hotel was very nice. I loved the location!! As soon as we arrived the men out front helped us out of our cars, loaded our luggage and brought them inside. We didn't have to do a thing. Our room was huge, bed comfortable, VERY CLEAN ROOMS and the river view out of the window was AWESOME. I was very impressed with how quickly the guys out front were with getting the cars whenever we needed them. My family and I were also very impressed with the work of Ross who was very kind and helpful. I was put on a different floor (floor 20) from my family who was on floor 16 and he immediately fixed the situation for us. I was moved to be near my family. WE REALLY APPRECIATED THAT!! We didn't try the restaurant at the hotel because there was a wonderful restaurant "Gordon Biersch" (TRY IT) located next door that has the best food for a reasonable price!!! My only disappointment in this hotel was not being told everything over the phone before I arrived there. If you are paying cash at this hotel make sure you have your deposit money of $75 dollars a night also. And I was told before I came that microwave and refrigerators are not in the rooms but I could request one. I wasn't told that it would be $20 a night ...FOR EACH!! I tried showing the young lady my email confirmation which didn't have a $20 a night charge on it but she refused to look at it and I tried to explain to her that when I called and asked about these items I wasn't told I would be charged, but she wasn't trying to hear that. She just kept repeating its $20 a night for each and if I wanted both it would be $40 a night. I thought that was outrageous. Other that that, My stay was awesome!! My kids loved the indoor pool and my husband loved the weight room!!
- Official Description (provided by the hotel):
- Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more less
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- Also Known As:
- Loews New Orleans
- New Orleans Loews