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“Great new rooms”

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Loews New Orleans Hotel
Ranked #12 of 161 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great new rooms”
5 of 5 bubbles Reviewed 4 August 2014

This was our second stay in the last month. The new rooms are beautiful and huge! Breakfast in Cafe Adelaide was great! The staff was very personable and the chef even brought out beignet's!! I have been most impressed with Loews as a brand!

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Jhenrym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this review, 6 August 2014
Dear Jhenrym,

Thank you for taking time to review Loews New Orleans Hotel. Customer feedback is very important to us. We're thrilled you were able to experience our refreshed guestrooms! I will relay your kind words to our staff. We hope to see you again!

Happy Travels,
Kristen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,328 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (426)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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  • Spanish first
  • Any
English first
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 August 2014

Business traveler in NOLA, and have stayed in at least 8-10 NOLA hotels. This is my favorite for the following reasons:

1. ROOMS: good size, extremely clean.

2. GYM: best gym and spa, BY FAR, of the places I stayed. Excellent machines, treadmills, arc trainers, plus indoor pool, spa, and sauna.

3. LOCATION: it's in the business/warehouse district, so close to the businesses and courthouse. It's on Poydras, so the Superdome and basketball arena are within walking distance. It is outside of the French Quarter, so much quieter than other hotels, although you can easily walk there. (It's also across the street from the Harrah's casino, if you're so inclined).

All in all, a great place for business travel.

One note: this has a more "modern" business feel, which I like. If you're looking for the traditional NOLA feel for business travel, check out the nearby Windsor Court

Room Tip: Ask for a high floor room with a river view.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Corey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this review, 6 August 2014
Dear Corey M,

Thank you for choosing Loews New Orleans as your hotel for business travel. We are thrilled you were able to experience our property. Next time you visit Balance Spa and Fitness, don't forget about the fruit infused water by the door! It's definitely refreshing after a workout! Can't wait to see you again!

Happy Travels,
Kristen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greensboro, North Carolina
1 review
5 of 5 bubbles Reviewed 1 August 2014

We were a part of a huge group of young singers from all over the US, I would guess over 250 children. The hotel was very prepared for the group, the staff was wonderful. Children can be loud but you never heard anything out of the staff in a bad way. When we arrived July 27, 2014, the porter spotted our truck as we approached, had a place for us to unload which they took care of in short order. When we got to our room after a short walk around New Orleans, our bags were all neatly waiting in our room. The room was huge, clean, on the 15th floor, not facing the river but very nice. Parking was a inside parking garage, secure, which made to cost of parking justified but the hotel gave everyone a reduction which was a great surprise. The trip was fantastic, weather was hot as expected but the hotel portion was great. Never had to open a door to enter or leave, they knew you after the first day and had the door open waiting for you.

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this review, 6 August 2014
Dear James L,

Thank you for choosing to stay with us during your recent trip to New Orleans. We're glad we were able to contribute to your successful stay! We're glad you were able to cool off at the Loews New Orleans Hotel after your events! I will pass on your compliments to our staff. We hope to see you again soon!

Happy Travels,
Kristen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 August 2014

Room had a large moldy area on the ceiling and sticky floors in the bathroom. Front desk clerk not friendly or helpful. Do not expect to receive everything that is supposed to be included in your booked package. The valet and door man were very nice and helpful. The only food thing about this hotel is location and parking.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrsmudpuppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this review, 4 August 2014
Dear mrsmudpuppy,

Thank you for choosing Loews New Orleans Hotel for your recent stay.

We appreciate you taking the time to let us know of your concerns. Customer feedback is important to us. Please accept our sincere apologies for disappointing you during your recent stay with the products and services you received at our property. Your comments have been passed along to our department heads for review with their team members.

When travels bring you back to New Orleans, we would love for you to give us another chance. We look forward to welcoming you back soon and are confident that your future experience will be outstanding.

My best,
Kristen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

Stayed here recently for a girls weekend and had an excellent stay. We had two rooms that were extremely spacious and apparently had just been remodeled (13th floor). They were fresh and clean. Our only issue was that upon going to shower, one of the rooms had no shower head or curtain - we later found we were the first to have stayed in the new room. They came and fixed that and we had no other issues afterward. Staff were nice, breakfast/brunch at Adelaide was great too. Hotel is close enough to the Quarter to walk, but not so close that you can't get away when you want to. Across the street from Harrah's and overall a pretty good location.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Crazy4Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this review, 4 August 2014
Dear Crazy4Beach,

Thank you for choosing Loews New Orleans Hotel for your recent girls weekend! We're so glad you were able to experience our fresh, new rooms. Brunch in Cafe Adelaide is always a treat. Remember to wear a hat and you can have 3 martinis...on us! We hope to see you again soon in the Big Easy!

Happy Travels!
Kristen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Orleans, Louisiana
1 review
5 of 5 bubbles Reviewed 30 July 2014

Our meeting was a small training meeting that took place in four of the meetings. There were approximately 65 people in attendance. The staff was excellent and helped us with all of our needs. The hotel prepared a box lunch for us which was great. the cost of the meeting rooms, hotel rooms and meals were fairly priced. We are already thinking about using the Loews again next year.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Greg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this review, 31 July 2014
Dear Greg L,

Thank you for choosing Loews New Orleans Hotel to host your meeting. We are happy both you and your attendees had a successful seminar. We hope to see you again next year!

Happy Travels!
Kristen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
162 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

What and extraordinary property. This is one of the nicest hotels we have ever stayed in. The room seems huge by standard rooms we have stayed in prior. It has a wonderful view and work to stay on the floors that are high enough to see the river. The hotel is very close to the fun of the French Quarter so you can party and enjoy New Orleans to the fullest.

Room Tip: Get the highest floor possible - the view is worth the extra money. Don't be afraid to ask for a...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank HappyNudistCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this review, 31 July 2014
Dear HappyNudistCouple.

Thank you for choosing Loews New Orleans Hotel for your recent trip to The Big Easy. We are thrilled you had a wonderful stay with us. We hope to see you again soon!

Happy Travels!
Kristen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Loews New Orleans Hotel

Property: Loews New Orleans Hotel
Address: 300 Poydras St, New Orleans, LA 70130-3216
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in New Orleans
#3 Green Hotel in New Orleans
#5 Business Hotel in New Orleans
#5 Luxury Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 
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Also Known As:
Loews New Orleans
New Orleans Loews

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