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“Fun girls weekend”

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Loews New Orleans Hotel
Ranked #16 of 167 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
Reviewed 6 August 2014 via mobile

This was a pretty ok hotel. It was average to me. A little overpriced. A great location and nice decor. The shower pressure was terrible and way to light. The breakfast in the hotel was great and the concierge/bellmen were helpful. Overall I would stay here again.

Stayed: July 2014, travelled with friends
Thank springbreaker14565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this reviewResponded 7 August 2014

Dear springbreaker14565,

Thank you for taking time to let us know about your recent stay. I have passed on your comments to our Engineering department who will be addressing the issue. We hope to see you again soon, so we can exceed your expectations.

Happy Travels,
Kristen

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1,823 - 1,829 of 2,595 reviews

Reviewed 6 August 2014

This was our fifth stay at our favorite hotel. If it wasn't for HBO's Treme we would never have known about it. We are always accommodated with every wish imaginable from a room with a river view to extra coffee and robes. The newly refurbished room with new carpet, paint, art, furniture and mattress was VERY comfy! For being frequent guests we were treated to martini glasses filled with delicious nibbles which were appreciated after marching in the Satchmo Summerfest second line. The staff is always friendly and professional, greeting us by name. We love spending our vacations there.

Room Tip: Ask for a view of your liking (downtown, river, warehouse district). Ask for a recently refurbished...
See more room tips
  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Whu-Dat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this reviewResponded 7 August 2014

Dear Whu-Dat,

Thank you for your continued patronage to the Loews New Orleans Hotel. One of the best compliments we can receive is when a happy guest returns! We're thrilled you enjoyed your room and our staff was able to make your stay that much better. We hope to see you again soon!

Happy Travels!
Kristen

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Reviewed 5 August 2014

From the moment you walk up to the door, the staff is welcoming. The valet, concierge, and front desk staff were very friendly and helpful. Service was top notch. The location is directly across the street from Harrahs and Fulton St. We easily walked to Bourbon st, the casino, and restaurants.

On the downside, the rooms are very dated and could us some sprucing.

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 4thefamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this reviewResponded 6 August 2014

Dear 4thefamily,

We're so glad you had a wonderful stay at the Loews New Orleans Hotel. Our staff is one of our favorite features, too! I will relay your compliments to our entire front office team. We hope to see you again soon!

Happy Travels,
Kristen

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Reviewed 5 August 2014

Was disappointed that the fold out couch wasn't made after I asked. My daughter was sleeping on it (asked front desk to make sure it was done when we left for Justin Timberlake concert). So when we got back at midnight I called front desk to ask why it wasn't done and could someone do it, after 30 minutes it still wasn't done. There are no sheets or spare pillows in room,

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank 8,768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this reviewResponded 6 August 2014

Dear 9768,

Thank you for taking time to let us know about your recent stay. We sincerely apologize for your room not being ready when you returned from your concert. I have passed on your comments to both our front desk and housekeeping departments, so they can address with team members. We hope to see you again soon, so we can exceed your expectations!

Happy Travels,
Kristen

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Reviewed 4 August 2014

Spent the weekend in New Orleans and stayed at the Loews. We had a large beautiful room. Very quiet in the room and the hotel. We couldnt even hear the shower running from outside the bathroom. Very comfortable beds. Staff was friendly. Hotel is across from the casino and two blocks from the Riverwalk. Only a few blocks to the French Quarter.
The hotel is very elegant. Would recommend it to friends.

Room Tip: We had a room with a view of the river and watched the water traffic on the Miss River.
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  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
Review collected in partnership with this hotel
1  Thank CityTraveler262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this reviewResponded 6 August 2014

Dear CityTraveler262,

Thank you for choosing Loews New Orleans Hotel for your recent stay. A customer recommendation is one of the best compliments we can receive! We're so happy we were able to positively contribute to your weekend trip. If your travels bring you back to the Big Easy, we'd love to be your hotel of choice!

Happy Travels,
Kristen

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Reviewed 4 August 2014

This was our second stay in the last month. The new rooms are beautiful and huge! Breakfast in Cafe Adelaide was great! The staff was very personable and the chef even brought out beignet's!! I have been most impressed with Loews as a brand!

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Jhenrym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this reviewResponded 6 August 2014

Dear Jhenrym,

Thank you for taking time to review Loews New Orleans Hotel. Customer feedback is very important to us. We're thrilled you were able to experience our refreshed guestrooms! I will relay your kind words to our staff. We hope to see you again!

Happy Travels,
Kristen

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Reviewed 2 August 2014

Business traveler in NOLA, and have stayed in at least 8-10 NOLA hotels. This is my favorite for the following reasons:

1. ROOMS: good size, extremely clean.

2. GYM: best gym and spa, BY FAR, of the places I stayed. Excellent machines, treadmills, arc trainers, plus indoor pool, spa, and sauna.

3. LOCATION: it's in the business/warehouse district, so close to the businesses and courthouse. It's on Poydras, so the Superdome and basketball arena are within walking distance. It is outside of the French Quarter, so much quieter than other hotels, although you can easily walk there. (It's also across the street from the Harrah's casino, if you're so inclined).

All in all, a great place for business travel.

One note: this has a more "modern" business feel, which I like. If you're looking for the traditional NOLA feel for business travel, check out the nearby Windsor Court

Room Tip: Ask for a high floor room with a river view.
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  • Stayed: September 2013, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Corey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen F, Manager at Loews New Orleans Hotel, responded to this reviewResponded 6 August 2014

Dear Corey M,

Thank you for choosing Loews New Orleans as your hotel for business travel. We are thrilled you were able to experience our property. Next time you visit Balance Spa and Fitness, don't forget about the fruit infused water by the door! It's definitely refreshing after a workout! Can't wait to see you again!

Happy Travels,
Kristen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Loews New Orleans Hotel

Address: 300 Poydras St, New Orleans, LA 70130-3216
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in New Orleans
#3 Green Hotel in New Orleans
#5 Luxury Hotel in New Orleans
#5 Business Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
Price Range: £136 - £334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 
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Also Known As:
Loews New Orleans
New Orleans Loews

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