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“Very Enjoyable Stay”

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Harrah's New Orleans
Ranked #11 of 163 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
Columbus, Ohio
Level 5 Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very Enjoyable Stay”
Reviewed 5 September 2012

Stayed at many of the Caesars Entertainment properties and this one ranks right there. The rooms are spacious, clean and comfortable. The staff was very friendly and always said hello as you ere coming and going. Bathrooms have a nice shower along with a tub. A great location that's walking distance to a lot of great restaurants and the French Quarter. The casino is every bit as large as a Las Vegas casino. Unfortunately the slot machines do not pay, AT ALL!!!

  • Stayed September 2012, travelled with family
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    • Sleep Quality
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    • Service
Helpful?
Thank Tony0757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (1,276)
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Tennessee
Level 6 Contributor
159 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 4 September 2012

The hotel was very nice, hotel employees beyond helpful, room was great with great riverview overlooking July 4th firework show. I
The casino was tight but thats normal. I did go through the tunnel to get to the casino which they say is safer but when you are alone in the tunnel by yourself at anytime, one wonders about how safe they really are walking alone. Yes, I am sure there is security but just the idea how fast can security get to you if you are assaulted or robbed in the tunnel. I started just walking out the casino door and across the intersection to get to the hotel.

I did have an experience with a homeless man, I assume he was homeless with his pillowcase full of whatever playing the slots beside me. I won a small jackpot and he started cursing me out. I notified a slot attendent and the man had taken off. She said, next time just push the help button if he does it again. I thought, that doesnt solve the problem the man is still in the casino bothering people. I went to the other side of the casino and there he was again. He came up to me and said something about you gonna win another jackpot which should be mine. I just left and went back to my hotel room and next morning was glad it was time to go home.

I didnt like the way I felt, unsafe inside the casino and in the tunnel.

Room Tip: Ask for a room high up and facing the river.
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  • Stayed July 2012, travelled as a couple
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Helpful?
2 Thank KraZynTn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulfport, Mississippi
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 September 2012

I recently attended a conference at Harrah's Hotel and Casino in New Orleans. Overall, I will say the stay was fine. The staff were very friendly and remembered me by name every time I walked through the lobby. The room was nice and comfortable. I had the pleasure of being upgraded to a suite so my room was a nice little escape. I was an early check-in and somehow the room had shown in the computer as ready but when I went in the room, it had not been completely serviced (i.e. dirty washcloths in the shower, last customers soaps still in the shower, trash items not emptied). I called the front desk and within minutes the housekeeping staff was there and had the room serviced for me.

The convention center space looks very nice for the conference that I was attending. However, the internet was painfully slow throughout the convention center. The rooms we were in had a projector that was not functioning properly and could not be focused. While the staff was very gracious and replaced it with a newer one, the inconveniences slowed the pace of the conference and got it off to a bit of a rocky start. If they update their network infrastructure and audio/visual equipment it would help the rating on this location tremendously. As a business traveler I rely on my ability to communicate via the internet and this was very much an issue here. It just didn't seem like a Harrah's standard of service.

As far as the location goes, all I can say is that you are within walking distance of great entertainment and great food. Bourbon street is about a 7 minute walk from the hotel, several great restaurants are within less than 5 minutes walk.

All in all, nothing just overwhelming with this hotel/convention center. I would stay here again, but if I was presenting I would make sure I had my own wireless hotspot and my own projector. Yikes!

  • Stayed August 2012, travelled on business
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Helpful?
Thank jpressly2791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lafayette, Louisiana
Level 6 Contributor
236 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 September 2012

Excellent hotel stay. Very good location with lots of attractions nearby. Hotel well managed & maintained. Very good staff that are very helpful & friendly. Rooms are very nice also. The business center has free computers/printer that can be used 24/7

Room Tip: Upper floor riverside
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  • Stayed September 2012, travelled with friends
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Helpful?
1 Thank Joe c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockford, Illinois
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 September 2012

We stayed here for 2 nights in August. The employees were very friendly, each time we passed the front desk they would say have a good day. We like to gamble so stopped in the casino often on way back from wandering the French Quarter. The hotel's proximity to the streetcar stop came in handy also. We would definitely stay here again.

  • Stayed August 2012, travelled as a couple
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Helpful?
Thank whatmeow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 6 Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 30 August 2012

Overall a great stay here at Harrah's Hotel. The rooms were all very nice, staff very friendly and great location just off of the french quarter. Personally, I think the next time I come down to NOLA, I will stay in or around Harrah's as I do not mind walking and because it is so close to Bourbon street, there are a ton of great restaurants nearby and the convention center is not that far off.

The casino portion of the hotel is connected via an underground tunnel which you have to exit the hotel for and cross under the canopy to get to. Fortunately it was a very quick walk and this is where you will find all the restaurants, gift shop etc...

One tip: Parking is very pricey if you valet $34/day (you really do not need a car to get around NOLA as taxi's are plentiful.
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  • Stayed April 2012, travelled with friends
    • Value
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Helpful?
Thank MrInternational702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
geneva
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 30 August 2012

OK, objectively, I think it is slightly below the usual 5 star standard. Let's put it this way, if I were to travel on business, I would deifintely try another hotel, but if I were to pay out of my own pocket, I will be happy to stay there again (i think it's a good deal at $160/night weekdays)

Slightly below my usual 5 star standards because 1) when i first stepped into the room, it smells this cheap chemical air refresher smell that I really really hate. 2) amenities are on the cheaper side. 3) it lacks character, nothing stood out. otherwise, i really have no complaints and am completely happy with the place.

  • Stayed August 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank zc12_jen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harrah's New Orleans

Property: Harrah's New Orleans
Address: 228 Poydras Street, New Orleans, LA 70130-1641
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in New Orleans
#3 Luxury Hotel in New Orleans
#11 Family Hotel in New Orleans
#12 Business Hotel in New Orleans
#14 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Harrah's New Orleans 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans

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