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“Perfect location” 4 of 5 bubbles
Review of Harrah's New Orleans

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Harrah's New Orleans
Ranked #8 of 162 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
The Colony, Texas
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Perfect location”
4 of 5 bubbles Reviewed 13 February 2013 via mobile

If you visit Nola this is the perfect location. You are in the downtown, many things are walking distance. If you get a players card, parking is free. The rooms are great and the price is right. Check in was smooth and they answered all our questions.

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank candegurrl25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,314 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Baton Rouge, Louisiana
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 11 February 2013

This hotel is very clean and well maintained. The staff is friendly and very professional. The rooms are very spacious and the view is spectacular. Bathrooms were amazing and the beds were very comfortable. Ruth Chris Steak House is located in the lobby, and there are other restaurants surrounding the hotel and casino. I would definitely stay at this hotel again!

  • Stayed December 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ChelseaNicole7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lakeville
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 11 February 2013

We booked almost three months in advance of our stay. I received several emails from Harrah's leading up to our stay offering suggestions for dining and things to do. We flew in a day early of our cruise to see the city and visit the casino. First impressions of the property were very positive and the close proximity to the cruise terminal and the casino were fantastic. As we began the check in process, we were told there was a note on our file and a manager was needed, after waiting over 20 minutes we were told, sorry a pipe has broken in your room and we need to send you elsewhere. WHAT? after another 20 minute wait, as the faxed information to Loews, we were told head across the street. No offer of assistance with our bags.... Once we arrived at Loews there was no paperwork from Harrahs and again we waited. As a diamond member who has been very loyal to this chain and brand over the years, I'm rethinking my loyalty. On he upside Loews was amazing.

  • Stayed January 2013, travelled as a couple
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank BeachedGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
essex jct vt
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 10 February 2013

A nice hotel and everyone was friendly and helpful. We arrived early and room was not ready but they took our phone number and within thirty minutes we had the call we were all set - this just the day after the superbowl and the lobby was buzzing with all sorts of people. The rooms are clean and good size and location was excellent - so easy to get where ever we wanted to go.

  • Stayed February 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank EssexJctVtBarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edison, New Jersey
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 7 February 2013

The Harrah's in New Orleans is very nice. If you have been in Atlantic City, it is very much the same. Nice and clean. Very happy with the stay and service. Room service was quick. Beds are comfortable. Long walk to the casino though.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Danielle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sparks, Nevada
Level Contributor
106 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 6 February 2013

The staff were very nice and accomodating while we waited for our room to be ready. The beds are super comfy - firm mattress. The showerheads could be better, but can't complain since the shower was roomy enough. I love that the toilet was in its own room so 2 people can be in the bathroom at the same time. The location is great - you can get to the casino by walking underground, so you don't have to be cold or get wet. We had a room on the 22nd floor, so the view was very nice. There's a Ruth Chris steakhouse inside the hotel, which is very good. There are plenty of little restaurants right around there, literally right outside the door of the hotel. Starbucks is right inside the casino, which is a big plus.

  • Stayed January 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Truebleu11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 5 February 2013

We visit the Big Easy often but for the Super Bowl we stayed for the first time at Harrah's Hotel. The hotel lobby was very nice. The rooms were nice sized with a beautiful, big bathroom with separate toilet area. It was Super Bowl weekend, so really busy, but I was surprised at the housekeeping. Friday night, we returned to our room, with the bed being sloppily made up, trash on the floor, the bed spread thrown on a chair....looked as if the housekeeper was called away in the middle of cleaning our room and forgot to come back! Another night, they did not service our room at all so we had no clean towels the next morning. But, the staff was all very nice. We never had trouble getting a cab. The bellman came immediately to help us at check out....All during an extrememly busy weekend, so they were well prepared. Ruth's Chris is in the hotel and we ate there before and after the game. Both meals were fabulous. Really was disappointed that the hotel did not have a spa, but I did hear that guests could go the Lowes across the street. The hotel had cool gifts waiting for us every evening in celebration of the Super Bowl. All in all, great time!

  • Stayed February 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cartyco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harrah's New Orleans

Property: Harrah's New Orleans
Address: 228 Poydras Street, New Orleans, LA 70130-1641
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in New Orleans
#3 Luxury Hotel in New Orleans
#11 Family Hotel in New Orleans
#12 Business Hotel in New Orleans
#14 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Harrah's New Orleans 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans

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