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“My Favorite Harrah's Property” 4 of 5 bubbles
Review of Harrah's New Orleans

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Harrah's New Orleans
Ranked #8 of 162 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
Butler, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“My Favorite Harrah's Property”
4 of 5 bubbles Reviewed 29 October 2013

This is a wonderful hotel. From the minute I walked in the door, I was treated like an honored guest. I arrived at 8:30 am, hours before check-in time, but I was given a room immediately. My room was spotless, and I love having a refrigerator for cold drinks and leftovers from the awesome NOLA restaurants. Harrah's location is perfect. Right off of Canal Street and a short walk to the French Quarter. Since I was traveling solo, I went to the Quarter during the daylight hours and spent the evenings at the casino. Since there is an underground walkway from the casino to the hotel, there were no safety concerns at all.
Speaking of the casino, Harrah's New Orleans is my absolute favorite! I love being able to order drinks right from the slot machines, and the service was very fast and friendly. The air cleaners work well, and it wasn't as smoky as Vegas casinos. I also won over thousand dollars, and I wasn't the only one winning at slot machines. In my opinion, this is the very best Harrah's Hotel and Casino in the country. In fact, the only issue keeping this from being a 5 star review is the lack of free Wifi. Other than that, it's perfect!

  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ConnieF22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,345 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,093)
Date | Rating
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English first
seattle
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 22 October 2013

We were staying on private condo near the Casino and by chance learned that 30 minutes on the machines awards you 24 hrs parking in the garage. This is an excellent value....sometimes LOL. Regardless, the drinks are free and a little gambling was worth the $25-35 per day lot rates.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank sunless_n_seattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dexter, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 October 2013

We just stayed at Harrahs in New Orleans and first let me say, the people who work there were all really, nice, helpful and knowledgeable. From Mr Gola, the bell cap who helped us to the room and got us extra towels and coffee packets, to Steve the valet who showed us the easiest way to get through the casino to the hotel and to George who told us where we could find a snack late at night, everyone we encountered was friendly and very helpful. Now to the room. It was on the 15th floor with a City view but as we walked in we could tell it used to be a smoking room, as there was a faint order of stale smoke. Also the carpet in the room was really dirty and stained. The bathroom was okay as far as cleanliness goes and the room had an older TV in it, but we were not there to stay in the room. The location is great. There is a trolley stop a couple of blocks away that you can use to go anywhere in the French Quarter and we walked or used the trolley wherever we wanted to go. Don't waste your time in the casino as payouts on the machines are few and far between. Just play 30 minutes with your players card to get 24 hours of free parking in the self park garage. The room and a casino were the only drawbacks that we had, but the staff made up for that.

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mconsiglio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg, Pennsylvania, Usa
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 October 2013

Our five day stay was incredible. The hotel Staff were the best of any hotel I've ever stayed in. They were friendly, helpful, personable, they just couldn't do enough. Room was spotless and housekeeping were hard working.

Hotel was located very close to the IMAX Theater, Aquarium, Trolley Lines, and within walking distance to the French Quarter.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicksburg, Mississippi
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 17 October 2013

This was such a great property. I just got back from a conference and had the best time here. The staff was attentive and happy and the location was excellent. The rooms were clean and well appointed. I would recommend this hotel to anyone.

Great stay!

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Southerncharming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon, Mississippi, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

Rooms are above average for a casino hotel. Great bathrooms. Big tubs. Separate shower stall. Extremely clean. TV's need an upgrade; that is my only complaint about the room.

But it was the service got the 5 star rating from me. First, when we got a page that the room was ready, and arrived to our room, the inspectress was still in the room. You would think that would be a bad thing, but she was extremely polite when we walked in, and I could tell she was worried that she hadn't adequately inspected the room prior to our arrival. In fact, she made it a point to ask us if there was a better time for her to come back and finish her inspection. To me, that says a lot about how she does her job. I wish I got her name, but she was inspecting rooms on the 11th floor on 10/13 around 4 PM She deserves an "at-a-boy" for turning a mistake (i.e. checking us in to a room that hadn't been inspected yet) into a positive first impression.

Also, Robert at the concierge desk. Wow. This guy is good. Super friendly. Goes above and beyond to help without making it seem like an effort. Seriously, I;m not going to get into the details, but I was impressed. He was wearing some sort service ribbon, and I see why he got it. I hope you guys know what you have with him.

Good job to all, I will definitely recommend this hotel to my associates on their next business trip and/or meeting to the Big Easy.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank R0ssi_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winter Park, Florida
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 October 2013

My favorite Harrahs named hotel is Lake Tahoe. New Orleans comes in a close second. The room might or might not have a view, ask for the river view. Many amenities; coffee, refrigerator, steps from great restaurants, short walk to trolley, and French Quarter. The room has the best linens of any hotel I have ever stayed. Small in size but very comfortable. WiFi is available, whether it is free depends on what level you are in Total Rewards. Valet is expensive, if you gamble or are a diamond player at the casino, park at the casino it is free, and very short walk across or under the street.

Room Tip: Ask for a view of the river.
See more room tips
  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harrah's New Orleans

Property: Harrah's New Orleans
Address: 228 Poydras Street, New Orleans, LA 70130-1641
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in New Orleans
#3 Luxury Hotel in New Orleans
#11 Family Hotel in New Orleans
#12 Business Hotel in New Orleans
#14 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Harrah's New Orleans 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Ebookers and TravelUp so you can book your Harrah's New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans

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