We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Hotel and great city” 4 of 5 bubbles
Review of Harrah's New Orleans

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Harrah's New Orleans
Ranked #8 of 162 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
Fort Worth
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Hotel and great city”
4 of 5 bubbles Reviewed 5 August 2014

Hotel has always been clean and well run. Access to casino is easy and french quarter is only blocks away. Have always had a great time. The staff has always been very friendly and willing to help with any request that we have had. Have stayed here at least 10 times and no issues up to this point.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ezescrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review, 7 August 2014
Thank you for your Trip Advisor review, we sincerely appreciate your shared experience and value your feedback. We are glad you enjoyed your recent visit with us and look forward to welcoming you back soon! Have a great day & let the good times roll! *TB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

4,314 reviews from our community

Traveller rating
    2,948
    951
    249
    96
    70
See reviews for
880
1,729
335
349
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,087)
Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Lansdale, Pennsylvania
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

We loved our stay in July 2014. The room was spacious and had a great view of the mighty Mississippi. The bathrooms are immaculate with great big fluffy towels. Our room was ready early which enabled us to start our sightseeing right away. The front desk staff are always very helpful. The hotel is within walking distance to the French Quarter, The Riverwalk and there is a trolley stop right outside the front door which makes it easy to see all the sights. I would highly recommend this hotel. This was our second stay at Harrah's and we will definitely be back. I would like to give a big "shout out" to Gloria from the housekeeping staff. Gloria always made sure our room was cleaned early and well stocked. Keep up the great work Harrah's !!!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank patmac61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalServiceHNO, Customer Service Supervisor at Harrah's New Orleans, responded to this review, 3 August 2014
Dear patmac61,

Thank you for your fantastic Trip Advisor review, we sincerely appreciate your shared experience and value your feedback! We are thrilled you enjoyed our fluffy towels and that you were able to experience all of the wonderful sights that New Orleans has to offer that are just moments away from the Hotel.

I am happy to hear of your you enjoyed your stay and the service of our staff. We will be sure to pass this on to Gloria!

We look forward to the opportunity to welcome you back soon!

Sincerely,

*JW
Harrah's New Orleans
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trussville, Alabama, United States
Level Contributor
181 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed 30 July 2014

Very friendly and helpful staff. Greatly enjoyed our stay. Valet parking was absolutely ridiculous at $38 plus a day. The staff was always smiling. We loved the proximity to everything, most within walking distance.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Phillip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalServiceHNO, Customer Service Supervisor at Harrah's New Orleans, responded to this review, 3 August 2014
Dear Phillip H,

Thank you for sharing your Harrah's New Orleans Hotel experience on Trip Advisor. We sincerely appreciate the feedback and I am happy to hear you enjoyed the service from our Hotel Staff! I will be sure to pass it along to them.

We look forward to welcoming you back soon!

Sincerely,

*JW
Harrah's New Orleans
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, TX
Level Contributor
352 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 bubbles Reviewed 30 July 2014

We really enjoyed the room at Harrah's but were disappointed that the room wasn't ready at check in time. They offered to watch our belongings for us which amounted to piles and piles of luggage that people had willingly left in the lobby area. We weren't willing to do that and just stood there with our stuff until we got our room. Since they didn't want other people see us standing there disgruntled, they acted quickly. Like I said, nice room and hotel in general. Other than check in, we liked it.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Five_Aces_Tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalServiceHNO, Customer Service Supervisor at Harrah's New Orleans, responded to this review, 3 August 2014
Dear Five Aces Tx,

Thank you for your Trip Advisor review, we sincerely appreciate your shared experience and value your feedback. I am sorry to hear of your less then satisfactory experience with check in. This is a poor experience that you should never expect from Harrah's New Orleans and we appreciate the opportunity to learn from your shared experience. If we do have the opportunity, it would be a pleasure to personally welcome you back.

Sincerely,

*JW
Harrah's New Orleans
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

Even if you are not a gambler, this is a perfect location and very nice motel. It is within walking distance of Bourbon street, the French Quarter, and Jackson Square. Many excellent places to eat and hang out. All within walking distance. We will definitely be going back! Would highly recommend!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Eddie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalServiceHNO, Customer Service Supervisor at Harrah's New Orleans, responded to this review, 3 August 2014
Dear Eddie D.,

Thank you for your Trip Advisor review and sharing your hotel experience! We are happy to hear you enjoyed all of the wonderful sights that New Orleans has to offer!

We look forward to welcoming you back soon!

Sincerely,
*JW
Harrah's New Orleans
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
162 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 bubbles Reviewed 29 July 2014

Great place in a very busy section of town. At least you are close by to the great sights to see in New Orleans. You are in the heart of the French Qtr. (at least the edge) and so very close to the Riverwalk complex. Plenty of choices of places to eat close by. Pick a floor that is high in the building and you may have wonderful sunsets to remember you trip by. We had a great stay and everyone seemed to really care about our comfort and stay.

Room Tip: The higher up in the building the better. Try to get a room facing the river! Well worth the cost. w...
See more room tips
Green Features: We really didn't notice any of these practices.
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank HappyNudistCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalServiceHNO, Customer Service Supervisor at Harrah's New Orleans, responded to this review, 2 August 2014
Dear Happy Nudist Couple!

Love the name! I am so happy to hear of your fun stay in New Orleans! That's great that you were able to take advantage of all the wonderful sights and sounds New Orleans has to offer! Our sunsets truly are amazing!

We look forward to welcoming you back soon!

Sincerely,

*JW
Harrah's New Orleans
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Key West, Florida
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 29 July 2014

Truly enjoyed our stay here with only one caveat; little or no hot water in shower. Odd that sink water was hot but shower had little to none. Did not matter what time of day. HOWEVER the staff here was outstanding, felt like they truly did care about needs. Definitely will return next time through town.

  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalServiceHNO, Customer Service Supervisor at Harrah's New Orleans, responded to this review, 2 August 2014
Dear Mike C,

Thank you for your Trip Advisor review, we sincerely appreciate the feedback and I am happy to hear you enjoyed the service from our staff and enjoyed your stay despite the water concern! I will be sure to pass it along to them!


We look forward to welcoming you back soon!

Sincerely,

*JW
Harrah's New Orleans
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Orleans hotels
Central Business District
Windsor Court Hotel
Windsor Court Hotel
#5 of 162 in New Orleans
4.5 of 5 bubbles 1,569 reviews
French Quarter
Omni Royal Orleans
Omni Royal Orleans
#11 of 162 in New Orleans
4.5 of 5 bubbles 4,191 reviews
French Quarter
Hotel Monteleone
Hotel Monteleone
#6 of 162 in New Orleans
4.5 of 5 bubbles 6,802 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Loews New Orleans Hotel
Loews New Orleans Hotel
#13 of 162 in New Orleans
4.5 of 5 bubbles 2,238 reviews
Central Business District
InterContinental New Orleans
InterContinental New Orleans
#10 of 162 in New Orleans
4.5 of 5 bubbles 1,197 reviews
French Quarter
Royal Sonesta New Orleans
Royal Sonesta New Orleans
#27 of 162 in New Orleans
4.5 of 5 bubbles 3,822 reviews
Show Prices
Show Prices
Show Prices

Been to Harrah's New Orleans? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harrah's New Orleans

Property: Harrah's New Orleans
Address: 228 Poydras Street, New Orleans, LA 70130-1641
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in New Orleans
#3 Luxury Hotel in New Orleans
#11 Family Hotel in New Orleans
#12 Business Hotel in New Orleans
#14 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Harrah's New Orleans 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Booking.com so you can book your Harrah's New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing