We selected this B&B based solely on the reviews seen here: TripAdvisor members were raving, especially about its fabulous owner Jess, and we figured we couldn't go wrong. So naturally we were disappointed to learn upon checking in that, well, Jess was no longer the owner; Peter was, as of a week ago.
We felt blindsided; the whole reason we booked a room at Five Continents was because of Jess' fabulous reputation. We didn't understand why neither he nor Peter would contact us and other guests to let us know about the change in management. My boyfriend reasoned that, "Well, they wouldn't tell you about a GM change at a restaurant or hotel, so why here?" but I think B&Bs are different. You go to them because you want a more personalized, intimate experience. It just would have been nice if someone had reached out to us beforehand and—you know, introduced themselves, told us what was going on, etc.
In any case, we wanted to offer Peter the benefit of the doubt and were pleased to see that the house itself was GORGEOUS—way prettier than the photos you see on its website. Amazingly tall ceilings, decadent chandeliers, a staircase to die for... a lovely slice of old-world Southern style. The location, however, kinda sucks: It's a few blocks from an underpass and 24-hour grocery/liquor store that draws a really sketchy crowd, especially at night. This was frustrating: We wanted to be able to walk to the French Quarter and its surrounding attractions, leaving the car parked safely at the B&B, but couldn't really do that because we felt so unsafe returning after dark. It made for a lot of time wasted trying to find parking.
But anyway, back to the B&B: Peter was very nice. He seemed a bit nervous, being new to the whole B&B thing. Our room was beautiful, but it was missing towels, basic toiletries like soap and shampoo, and had some trash strewn about it (including a dirty tissue stuffed in a washcloth under the footstool); it was as if the housekeeper had skipped it by accident. When we raised the issues to Peter, he would say "That's strange" but was quick to rectify it. And though the B&B advertises free WiFi, the signal in our room (located on the second floor at the front of the house) was VERY poor. We had to do a little work while on vacation and could hardly get anything done. The signal improved only if you worked downstairs in the living room.
Peter did a fine job cooking up Jess' old recipes at breakfast, even though he said it was his first time making some of the dishes. The only other eventful thing that happened: When we went to check out, Peter was having trouble with his credit card machine. He swiped and swiped and swiped by boyfriend's card but said it never went through. We were running late for a tour so decided to just pay in cash. Later, my boyfriend checked his bank account online and saw that he had indeed been charged. Argh. We tried calling but couldn't get through so had to drive all the way back to the B&B to tell Peter about the double charge and get a cash refund.
To summarize: Peter was very nice, and certainly gets an A for effort; with time, he should get the hang of this whole B&B thing. The bed was made for a king and the sheets were divinely soft. The claw-foot tub/shower leaked every time we used it (we wasted two towels a day mopping up the flood), but we had the most amazing front porch all to ourselves. The semi-shady location and poor WiFi connection were the biggest trouble spots, but if you can get over those and the fact that Jess is gone, Five Continents is a lovely place to stay.
- Official Description (provided by the hotel):
- Four Continents Guest House is a 5500 SF 1880's Greek Revival Mansion on beautiful live oak lined Esplanade Avenue 8 blocks from the historic French Quarter. It has a separate cottage in the back, off street gated parking, a balcony and front, back and side upstairs porch. Each room is themed for a different continent. Luxury on a budget. Either individual room rentals or the entire compound. ... more less
- Reservation Options:
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- Also Known As:
- Five Continents b&b
- 5 Continents Bed And Breakfast
- Five Continents Hotel New Orleans