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“Incredible Fun!” 5 of 5 bubbles
Review of Inn on St Ann

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Inn on St Ann
Ranked #35 of 162 Hotels in New Orleans
Certificate of Excellence
Chicago, Illinois
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Incredible Fun!”
5 of 5 bubbles Reviewed 25 February 2013

We booked this hotel for our very first stay in New Orleans; after reading some of the other reviews, i felt compelled to add my own as either the hotel has done remodelling work or previous posters were just completely wrong.

We arrived at the hotel at about 5:00 on a Friday evening. About the only part of the entire trip that wasnt perfect was the fact that there is no dedicated loading/unloading area for the Inn. It is a former residence and the area as everyone probably already knows is very densely populated - however there is not so much as a driveway to partially pull up on so either take a chance at being able to find a spot or double park and leave someone with the car. The manager of the hotel was extremely friendly and helpful and when I mentioned the locations I had looked up to park he told me which ones were the cheapest and seemed generally very knowledgeable about the area. We unloaded our luggage and left it in the lobby while we went and parked the car. We found parking for 17 dollars a day in a garage with in and out priviledges which i felt was a steal for this area. I work in Chicago and it can cost 40 dollars to park somewhere just for the 8 hour work day.

We got back to the hotel and proceded to move our luggage up to our room...we had the Louis Armstrong suite which according to the manager is the best room in the Inn. Yes, we had to take our luggage up (GASP!) stairs. We were on the second floor, so it wasnt bad and i assume the manager would help you if you need it. I have stayed in all manner of hotels and motels in all sorts of price ranges, and this was not anywhere near the longest i have had to carry or walk with luggage. The footprint of the building is small, so once the stairway was negotiated, the room was only a few steps away. People should generally be aware that a lot of these Inns and little hotels in the French Quarter are old homes that are 150 years old or more and an elevator simply isnt a practical solution. The lobby was beautiful...not overly-rennovated to the point it looks like every other dumb hotel. Narrow hallway leading to a stair that due to a 14 foot ceiling probably was at least 25 steps just to get to the second floor. Also, at the time of this booking, the other more "chain" or "commercial" hotels were renting rooms for about 300 dollars a night - this suite was 168 dollars a night.

We got up to the room and we were sort of awestruck - beautiful room who's size was surprisingly large, when pictured from the relatively compact appearance of the outside of the building. Large sleeping alcove with king size bed - with dedicated flat screen tv just for alcove area. Basic cable offerings were more than adequate. Living room area had beautiful furniture and a large mirror and bureau with a mini-fridge. We had the only private balcony in the hotel, which was nice but being that this was the weekend after mardi gras AND we are about 2 blocks north of Bourbon St., it was not really useful for tossing beads, etc. but did make for a beautiful spot to sit in the morning and have a drink before going out for the day. The bathroom, which can sometimes admittedly be a little sketchy in older buildings, appeared to have been completely new. It was a standard tub/shower with toilet and sink (no large jacuzzi or anything...) and the hot water seemed plentiful and the surfaces extremely clean. We had read other reviews about both the hot water running out and the rooms being generally dirty - NEITHER of which we found to be true. The room was spotless like any premium hotel we have stayed at previously, and the bathroom was extremely modern and the hot water never ran out.

Other than that, i read people complaining about the continental breakfast which my only response to them is PLEASE go outside and eat something...you are in a very rare part of the country where there are some of the greatest restaurants in the world are all packed within a very dense, nearby proximity. I did notice that some very good looking fresh fruit was available when we left for the day - but we were so eager to get out and enjoy the city we didnt bother.

This hotel is very close to Bourbon Street, a 5 minute walk at a very slow pace. This is still, however, far enough away to not hear the craziness of bourbon street all night long and it was close enough to walk back to at 4:00am without feeling at all threatened or worried about my personal safety. Some people mentioned they were robbed or pickpocketed; all i can tell you is that I was not and i never felt any sense of danger or anything. The people both at the Inn specifically and New Orleans generally are extremely friendly and helpful. Cant wait to go back.

Room Tip: This is a boutique hotel in a nearly 200 year old former residence....there is no fitness center or...
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  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marianne P, Manager at Inn on St Ann, responded to this review, 11 March 2013
Thank you for taking the time to share your experience at the Inn on St Ann with us and others on TripAdvisor. We are so pleased to hear that you enjoyed your stay with us and your first trip to New Orleans!

As you mentioned you stayed in the Armstrong Suite, we are thrilled to hear you appreciated all of it's charm as well as the modern amenities and upgrades added during our recent renovations. With it's private balcony, large sitting area and king-size bed, the Armstrong Suite truly is the ultimate getaway suite!

You also noted the cleanliness of your guestroom, which we greatly appreciate as our housekeepers are dedicated to providing spotless environment for your stay. They take much pride in their cleaning services and really do take pride in their work.

Lastly, you mentioned our great location, as this is our number one selling feature for all of the French Quarter Guest Houses properties! As we are located in the heart of the residential section in the French Quarter, you are just a couple short blocks from all of the action on Bourbon Street while still having a quiet and tranquil area to return to after an exciting day or night!

Thank you again for sharing your experience at the Inn on St Ann with us, we appreciate all of your feedback and look forward to your next stay with us!
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496 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Spanish first
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English first
S. Carolina
2 reviews
5 of 5 bubbles Reviewed 25 February 2013 via mobile

Stayed two nights at the Inn on St. Ann for the New Orleans Marathon and we couldn't say enough about the place. Overall the stay was perfect, the room was clean, the staff was very friendly, the price was affordable, and the location couldn't have been better. Only a few blocks from Bourbon St, but it felt like we were miles away with the peace and quiet we had both nights. Parking was a little bit of an issue in the FQ, so we kept our car overnight down the street at the N Rampart garage for $17 a night. Parking for unloading our luggage when we arrived and left was a bit of a episode though. Luckily, we found a spot early in the afternoon just as we arrived, but when we left we had to pull up onto the sidewalk and hit the hazard lights to load our luggage. But that is to be expected in the FQ. Aside from the parking we had a wonderful stay and will definitely be returning and referring our friends.

The one and only snag we had was trying to secure a late check out. When we arrived we asked for a late check out, as we would be delayed after the marathon. We only needed an hour or 2 after the check out of 11am and were willing to pay any extra fee. The staff seemed caught off guard when we first asked and couldn't give us a straight answer. We understood that there was a possibility of others guest checking in after us and didn't want to cause an any inconvenience. But, we thought this was a pretty simple request of any hotel. Although, after speaking with the manager of the French Quarter Guest House's the night before we were checking out there was not a problem. He was very accommodating and completely understood our situation. We were able to check out late without any issue.

As I said before, we had a wonderful stay at the Inn on St. Ann and will definitely be coming back to stay for any future trips to New Orleans!

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mwber62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marianne P, Manager at Inn on St Ann, responded to this review, 10 March 2013
Thank you so much for sharing your experience at the Inn on St Ann with us and others on TripAdvisor. We are so pleased that you enjoyed your stay with us!

It seems as though we hit all the right notes with your stay in regards to the cleanliness of your guestroom, our friendly and helpful staff, your great room rate and lastly our great location.

Our dedicated housekeeping staff takes much pride in their cleaning services and goes above and beyond to ensure both the guestrooms and common areas are spotless. Our friendly front desk staff are available to assist you with any needs you may have to ensure your stay with us nothing short of excellent.

We apologize for the inconvenience when trying to secure a late check-out, as our front desk agents must check with a manager to make the exception. However, we are pleased to hear that a manager was able to take care of this for you and you could stay a few extra hours after check-out time to not have to rush after the marathon.

Thank you again for sharing your experience at the Inn on St Ann with us and we look forward to having you back at any of our French Quarter Guest Houses properties!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, Illinois
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 24 February 2013

This is great little hotel on the quiet side of th French Quarter yet only a few mnutes walk from Bourbon Street and Jackson Square. Staf were very friendly and helpful. Be warned though that most of the rooms are located above the first floor so pack a small suitcase as the ceilings are twelve foot which means each a flight and a half stairs between each floor. the inn does not have an elavator.

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marianne P, Manager at Inn on St Ann, responded to this review, 10 March 2013
Thank you for sharing your experience at the Inn on St Ann with us. We are pleased to hear that you appreciated our great location, as this is the number one selling feature for all of our French Quarter Guest Houses properties! We are located in the residential section of the quarter which is just a couple blocks from all the action on Bourbon Street. Our quiet location allows our guests to have a tranquil and relaxing guestroom to return to after an exciting day or night out!

As you also noted our friendly and helpful staff, customer service is our number one priority and we are thrilled to hear they were nothing short of excellent during your stay.

Our property does have multiple floors, and as it is a historic building there is no elevator. However, our staff is more than happy to assist with your luggage.

Thank you again for sharing your experience at the Inn on St Ann with us! We hope to have you back at any of our French Quarter Guest Houses properties should you return to New Orleans!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 15 February 2013 via mobile

The Inn it self is a little run down, the rooms are clean and basic. The whole place is very clean and quiet even during the height of Mardi Gras. The staff are all very nice, they even loaned us their personal umbrella. there is no breakfast just a few apples and coffee. The stairway to the rooms on the second floor is narrow so if you have a suitecase its a challenge. There is NO parking so dont even think about a rental car. My friend booked one and we drove for blocks looking for a parking place, eventually leaving the car in public parking that cost $50 a day. I would however stay there again, it was close to the action, shops, boubon street and resturants.

Helpful?
1 Thank Marie R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marianne P, Manager at Inn on St Ann, responded to this review, 20 February 2013
Thank you for sharing your experience with us and others on TripAdvisor. We are pleased that you found our staff to be friendly and accommodating as we take much pride in them. They do everything in their power to ensure your experience while staying with us is everything you hope it to be.

You also noted how clean our property is, which we most appreciate. Our guestrooms and common areas are meticulously cleaned on a daily basis to ensure the highest level of cleanliness.

In regards to parking, we do offer a private self parking lot at our sister property, The Lamothe House Hotel, with transportation to and from. We are sorry if you were not informed of this at check-in.

Thank you again for sharing your experience at the Inn on St Ann with us and we look forward to having you back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Gainesville, Texas
1 review
5 of 5 bubbles Reviewed 12 February 2013

The staff was very professional and helpful during my stay. My best friend and I went to have a great time after graduation and the hotel was perfect. Close enough to all of the action in the French Quarter but far enough away to not be bothered by the noise! We loved our stay and plan on coming back in 2015! We just happened upon the Bi-centenial of the War of 1812 and they will be back and so will we!

Room Tip: The rooms are beautiful and really help with relaxing. We were on the 3rd floor which is a climb, bu...
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marianne P, Manager at Inn on St Ann, responded to this review, 20 February 2013
Thank you for sharing your experience at the Inn on St Ann with us! We are so pleased that you enjoyed your stay and our staff was able to assist you during your time with us!

Our prime location in the residential section of the French Quarter keeps you within steps of all the action while still being able to provide you with a quiet and comfortable place to rest your head. We are pleased that you appreciated the location as this is our number one selling feature for all of our French Quarter Guest Houses properties!

We look forward to having you back again! Thank you again for sharing your experience with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartford, Connecticut
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 6 February 2013

You couldn't ask for a better location in the French Quarter. The hotel is located in a fairly quiet spot - about two blocks from Bourbon Street. Close to all the action but a short walk away from the action. The rooms are all redone with beautiful original hardwood floors with decorative touches like original fireplace mantels. The bathroom was spotlessly clean as was the room and common areas. The desk personnel were very helpful and friendly. Typical of some smaller period French Quarter hotels there are some interior rooms with no windows. We had a windowless room and wondered if we would like it at first. Well, let's ask ourselves why we go to New Orleans in the first place - the lack of sunshine bursting through the window first thing in the morning was actually a huge plus. Bottom line -- no window - no problem.

Room Tip: If you want a room with a window - ask for one when you make your reservation.
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  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dav695
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marianne P, Manager at Inn on St Ann, responded to this review, 20 February 2013
Thank you so much for sharing your experience at the Inn on St Ann with us and others on TripAdvisor! We are so pleased that you enjoyed your stay with us!

As you mentioned our great location, this is the the number one selling feature for all of our French Quarter Guest Houses properties! We are located in the quieter residential section of the Quarter which is just a couple blocks from all of the Bourbon Street action! Our prime location makes it so that you can walk to many of New Orleans great attractions while still providing you a relaxing and quiet guest room to return to after an exciting day (or night)!

Thank you for making notice of the newly renovated guest rooms, as all of our French Quarter Guest Houses properties are newly renovated! We are thrilled that everything was to your liking!

Lastly, you noted our friendly staff, which we take much pride in. They are there to ensure that your stay with us is nothing short of spectacular!

Thank you again for sharing your experience with us and we hope to have you back again at the Inn on St Ann or any of our other French Quarter Guest Houses properties!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 January 2013

If you are looking for an authentic French Quarter NOLA experience, this is the place to stay. We arrived on Saturday evening and we received a friendly greeting from Dwayne at the front desk. After a very quick check-in process, it was a nice personal touch that he walked us to our room (room 51) at the Marie Laveau apartments across the street.

Our room was beautifully decorated and super clean. There is an attention to quality and detail in the decor (marble floors, comfy bed and luxurious linens) and the little extras (nice body lotion and an abundance of coffee and to go coffee cups) made our stay even better.

Once we were ready to venture out, it was a short walk to the French Quarter for drinks and then a show at House of Blues.

I loved hearing the sound of the soothing courtyard fountain the next morning while we were getting ready to leave. I wish we had planned to stay longer, but we will definitely be back and would not want to stay anywhere else.

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Rosina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marianne P, Manager at Inn on St Ann, responded to this review, 15 February 2013
Thank you for sharing your experience at the Inn on St Ann with us and others on TripAdvisor! We are so pleased that you enjoyed your stay with us!

We appreciate your mention of our great front desk staff, as we take much pride in our customer service at all of our French Quarter Guest Houses properties. Our staff does their best to go above and beyond to ensure that your stay is as enjoyable as possible.

As you also noted your "beautifully decorated" and "super clean" room, we are thrilled that everything was to your liking! As all of our French Quarter Guest Houses properties are newly renovated, we are able to offer the authentic charm you would expect from a boutique hotel, while not missing any of the amenities you would expect from a larger chain hotel.

Lastly, you mentioned our great location, as this is the number one selling feature of all of our French Quarter Guest Houses properties! We are located in the quieter residential section which puts you just steps away from all of the action in the heart of the Quarter!

Thank you again for sharing your experience with us and we look forward to having you back again at the Inn on St Ann or any of our other French Quarter Guest Houses properties!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inn on St Ann

Property: Inn on St Ann
Address: 1013 Saint Ann St, New Orleans, LA 70116-3012
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #35 of 162 Hotels in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Inn on St Ann 2.5*
Number of rooms: 28
Official Description (provided by the hotel):
Be a part of our extended French Quarter family at the Inn on St. Ann. This charming French Quarter Inn boasts a courtyard shaded by a century old oak tree and common areas appropriately decorated with antiques, chandeliers, and original local artwork.This inn in New Orleans is listed on the National Register of Historic Places. Built in 1830, the Inn on St. Ann epitomizes the iconic architecture the French Quarter is often recognized for. With its hanging plants and wrought iron balcony fronting St. Ann, you’ll immediately feel the true allure of the French Quarter..Enchanting interior spaces are accented by the exposed brick foyer and grand staircase. Each of our 16 guest rooms has been consistently restored with traditional finishes yet each showcases its own exclusive features with a collection of fireplaces and unique architectural details.The Armstrong Suite, the most admired accommodation of the French Quarter Guest Houses, features floor to ceiling windows opening on to your own private balcony. Whether you desire the grand or quaint, the Inn on St. Ann has what you’re looking for in your next visit to New Orleans. ... more   less 
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