Overnight stay in New Orleans on a drive with the family from Florida to Texas. Wanted an option away from the party scene, so decided to check out Hotel Indigo in the Garden District based on tripadvisor reviews. The drive through the neighborhood leading to the hotel had us a little concerned about its location, but once we turned onto St. Charles things looked better. Valet service was excellent, and car was parked in a secure lot. Check-in was a little awkward; the girl at the counter seemed hesitant about our room, and had to check with another employee before telling us we would be in an "accessible" room with two queens. Husband asked if there wasn't a non-accessible option, and they assured us the room would be the same as a regular room with two queens, but was "accessible for hearing impaired guests" (how did they know my kids & I often tell my husband he needs a hearing aid?). Elevators are tiny & had an unusual odor, as reported in other reviews. Room was a nice size & well-appointed. Bathroom was very nice with a huge shower, a long vanity & a toilet separated by an opaque glass partition. The lighted mirror over the sink was nice, but a mirror that extends the full length of the vanity would have made the space much more useable, as well as an electrical outlet at the other end of the vanity. As it is, you must stand in front of the sink to apply makeup or use a hair dryer. Had to wash off something sticky along the length of the front side of the vanity. Yuck.
Husband went down to the lobby & when he returned decided to check out the doorbell to our hearing impaired room. I was drying my hair and about jumped out of my skin at what sounded like the buzz/screech of a hotel fire alarm. Nice touch. And right there in the hallway where anyone walking by could press the button.
We were able to catch the streetcar right in front of the hotel to go to the French Quarter for dinner. After a long day of driving, we were back at the hotel & in bed by 10pm. At 12:45am we were awakened by what we thought was a loud group in the hallway; so loud, in fact, it was almost as if they were in our bathroom. Husband called the front desk & we discovered the loud group was not in the hall but in the room adjoining ours. With our lights out, we could see there is about a one-inch gap under the doors between the rooms. What the heck? If I'd wanted to put my face on the floor I guess I could have probably seen into their room. So much for privacy. At least there wasn't anything else going on in the room next door. Security brought a rolled-up towel to cover the gap, and asked the neighbors to keep their voices down, which they were kind enough to do.
Check-out was quick & easy, and the valet had our car waiting for us. Did not try food at the hotel, so cannot comment on that. Overall a nice place, but would definitely recommend a room that does not have a connecting room, if that's an option.
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