I tried to like this place, I really did. My place in New Orleans was literally a two block's walk from Café Freret, which would make Café Freret an easy way to get a quick meal. Or so I thought. The first time I ordered here, I chose a Cuban sandwich and a side of fries. After waiting about 45 minutes, I was told that they would still need more time; apparently, some of the kitchen equipment was malfunctioning. At around the same time, a woman and her daughter, who had been waiting for longer than I, had enough and left the restaurant, demanding their money back in the process. After waiting another 30 minutes (I know, a long time to wait, but I had already put in so much time and desired to see my wait pay off), they told me to give them my number and they would call me when my food was finally ready.
On that note, I went home and waited for an hour. Still no call, so I decided to walk back to the establishment and check in on things. Finally, after about another 20 minutes of waiting, my food was served. The Cuban sandwich and fries were decent, but nothing spectacular. That said, the long wait was unacceptable and is the main reason for my poor review. You would think that after waiting that long for service, a food establishment would give you the meal on the house. Sadly, they only gave me a free juice. Better than nothing, I guess.
While I had a terrible time my first visit to Café Freret, I told myself that they were having an off day and would try them again. I stopped in one day on my way home for a bottled orange juice (no food this time). The drink looked fine in the bottle, but when I got home and opened the bottle, I realized that the drink was expired by a few months. Disgusted, I trashed the drink and vowed never to return again. Now many people have had much better experiences at Café Freret than I did, but twice is two times too many for bad experiences at a restaurant.
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