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“Shamefully slow service” 1 of 5 bubbles
Review of Cafe Freret - CLOSED

Cafe Freret
Cuisines: American
More restaurant details
Restaurant details
Dining options: Lunch, Dinner, Breakfast, Outdoor Seating, Reservations, Seating
Neighbourhood: Uptown / Carrollton
Pearl City, Hawaii
Level Contributor
177 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
“Shamefully slow service”
1 of 5 bubbles Reviewed 5 August 2013

I tried to like this place, I really did. My place in New Orleans was literally a two block's walk from Café Freret, which would make Café Freret an easy way to get a quick meal. Or so I thought. The first time I ordered here, I chose a Cuban sandwich and a side of fries. After waiting about 45 minutes, I was told that they would still need more time; apparently, some of the kitchen equipment was malfunctioning. At around the same time, a woman and her daughter, who had been waiting for longer than I, had enough and left the restaurant, demanding their money back in the process. After waiting another 30 minutes (I know, a long time to wait, but I had already put in so much time and desired to see my wait pay off), they told me to give them my number and they would call me when my food was finally ready.

On that note, I went home and waited for an hour. Still no call, so I decided to walk back to the establishment and check in on things. Finally, after about another 20 minutes of waiting, my food was served. The Cuban sandwich and fries were decent, but nothing spectacular. That said, the long wait was unacceptable and is the main reason for my poor review. You would think that after waiting that long for service, a food establishment would give you the meal on the house. Sadly, they only gave me a free juice. Better than nothing, I guess.

While I had a terrible time my first visit to Café Freret, I told myself that they were having an off day and would try them again. I stopped in one day on my way home for a bottled orange juice (no food this time). The drink looked fine in the bottle, but when I got home and opened the bottle, I realized that the drink was expired by a few months. Disgusted, I trashed the drink and vowed never to return again. Now many people have had much better experiences at Café Freret than I did, but twice is two times too many for bad experiences at a restaurant.

  • Visited October 2012
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Constantly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

30 reviews from our community

Visitor rating
    10
    6
    5
    3
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Excellent local family restaurant for brunch!”
4 of 5 bubbles Reviewed 20 June 2013

We went there for Father's day brunch as we were at walking distance and that we heard quite good things from that honest little place.

We had crab benedicts and sausage benedicts with hashbrown and grits, and wow. We were really satisfied and happy with our meals... This not even mentionning the warm and welcoming service we received!

  • Visited June 2013
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank matamore6669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
Level Contributor
30 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Great Spot!”
4 of 5 bubbles Reviewed 29 May 2013

This is within walking distance to St. Charles Streetcar, about 4 or 5 blocks. You could sit outside in the giant covered area with fans. We decided to sit inside. Great food, huge chicken fingers and awesome club sandwich. Fast service with seating and food. The server always had our drinks filled, without asking him to. Thats a major plus for me! The owner and cook was very nice and friendly. We would come back for sure!!

  • Visited May 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank alyssab21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new orleans
Level Contributor
27 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Dog friendly”
4 of 5 bubbles Reviewed 30 January 2013

Old converted gas station, well off the tourist track. Great for breakfast and lunch, really good food and great value, not the fastest service in the world but worth the wait. Fido is always welcome and will even have his/her own menu!!

Visited January 2013
Helpful?
Thank juliadk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mabank, Texas
Level Contributor
54 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Outside seating with dog friendly service”
5 of 5 bubbles Reviewed 9 December 2012 via mobile

Excellent lunch spot when the weather is good. We found this small "cafe" when driving off the typical route. The service was very friendly and courteous. The food (sandwich and salad) was above average and atmosphere was comfortable. We sat outside and had the company of 2 dogs at other tables. I enjoyed this as an animal lover and assume other owners appreciate a place to eat with their pups.
I'd recommend it for a casual outside lunch.

    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank TX_Guttuso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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