While the location of the hotel is great, we will not be staying here again. The rooms are very small, which isn't as much of a problem as the front desk staff. Several in our group of 10 (5 rooms) wanted to pay cash for the rooms rather than hold with a credit/debit card. We were told this was not an option. (However, as we were leaving we heard another employee gladly accept cash for a room) Several credit cards were charged double and we were charged for 3 cars although we only parked two. My rate should have been $131 + 139 for the two nights. My total bill was $374. Something does not quite add up. Trying to check in was a nightmare. There was only 1 person working the front desk, and many others were waiting to check in. Checking out was even worse. I have never stayed in a hotel where checking in/out is a problem. Upon calling a manager to complain about overcharges, we were simply dismissed and offered no apologies. Too many other places to stay in NOLA to try this one.
- Official Description (provided by the hotel):
- Currently closed for renovation and expansion; due to reopen in late 2017. With its home-like decor and plentiful amenities, the Country Inn & Suites, New Orleans French Quarter offers comfort and convenience in the heart of downtown New Orleans. Our historic hotel is comprised of seven 19th century buildings, giving it a charming, boutique feel that artfully blends old world charm with modern comforts. Our prime location on Magazine Street near the French Quarter places our guests close to many nearby New Orleans activities and attractions, including Bourbon Street and the Convention Center. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn & Suites New Orleans Hotel New Orleans
- Country Inn And Suites New Orleans
- Country Inn New Orleans
- New Orleans Country Inn