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Country Inn & Suites By Carlson, New Orleans French Quarter
Ranked #39 of 166 Hotels in New Orleans
Certificate of Excellence
Reviewed 30 July 2014

We were please with our stay. The staff there was very helpful and friendly. Valet and check-in were very easy. The only complaint I have is our room, while comfortable, was nothing like the pictures on their website. It was a little dark with low ceilings but it worked for us. The common areas were comfortable and it was nice to sit and have a drink in the lobby. The free breakfast was okay, better than your average free breakfast. The location was great for the price we paid. We could walk almost anywhere. We really enjoyed our stay.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank mcunningham34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded 31 July 2014

Glad to hear that you had a great time with us! With all 155 rooms being a little bit different from each other, it can be tricky to represent all of them online. We definitely do our best to give a wide array of photos, and are additionally thankful to all the contributors here that add photos. Thanks for sharing your feedback!

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1,591 - 1,597 of 3,525 reviews

Reviewed 28 July 2014

Check in and out was easy. The room was clean and bell staff was attentive. Only several blocks from Bourbon Street. My friends loved the Popeyes right around the corner after our night out. I chose not to eat. :-) The valet parking was efficient checking in but the retrieval took 10-15 minutes.

Room Tip: Choose a room away from the elevator
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  • Stayed: July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded 29 July 2014

Thanks for taking the time to share your review! Glad to hear that everything went great during your stay. Hopefully you get to come back and stay again soon.

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Reviewed 28 July 2014 via mobile

I went with my mom to New Orleans for a wedding on June 7, 2014. I have stayed many times in New Orleans at different hotels, but this one is a hidden gem. We had a great room with a view of Magazine Street. It was very close to the stairwell and on the corner. The valet staff were great. The breakfast was amazing. I love the gym and the cozy pool area.

Stayed: June 2014, travelled with family
1  Thank lwise1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded 29 July 2014

Sounds like everything went great! We love knowing that guests are having 5 star stays with us. Thank you for taking the time to share!

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Reviewed 27 July 2014

I have been there in July 2014 for two nights with family. Hotel is made in old magazines buildings. They say each room is a bit different. Hotel looks great inside and outside. Rooms are clean and spacious with nice bathroom, good TV and refrigerator. Breakfast is pretty good with a lot of place to sit. Staff is very helpful and kind. At front desk you can always ask for some restaurant coupon or advise where to go. Location makes it really good value. Only one thing I didn't like is valet parking which is quite expensive - $33/day, happily there are 3 parking lots very close to the hotel (premium parking and central parking) which are a bit cheaper $25/day. All in all really good hotel very close to French Quarter.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Maciexx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded 28 July 2014

Glad to hear you had a great time staying with us! Based on your profile location, it looks like a long trip - but hopefully your travels bring you back to New Orleans again!

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Reviewed 27 July 2014

My family and I appreciated this spot for what it was, a good value, nice looking and well maintained. It did not have the French Quarter flavor but it had a warehouse character. We wanted to stay away from the French Quarter crowds.
We never ventured to the pool, it is very small, not good for more than one family. There was a nice vestibule on the 4th flour community hall where the natural sunlight shone on a few chairs, I wish all the floors had the same sitting area. Be aware that many rooms do not have windows...that is the nature of a warehouse. Little disconcerting. Inside our room the queen beds and furnishings were of good quality.
The breakfast buffet was generous with many offerings including hot oatmeal, sausages and scrambled eggs. The coffee could be a bit hotter at the bar area which was for the "to go" cups. One personal objection I have with Country Inn & Suites is the quality of their paper products, in particular the facial tissue. It is a very poor standard to set. I think they should consider upgrading!
We found the staff respectful. They worked hard at pleasing the guests and the day we left they had their hands full with a rather unruly family reunion gathering.
This was a good choice for our New Orleans stay.

Stayed: July 2014, travelled with family
Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded 28 July 2014

Thank you for taking the time to share your feedback! We definitely do everything we can to make sure guests have great experiences in New Orleans. We appreciate you sharing what we did well, and suggestions on how we could do even better. Hopefully when you return to New Orleans you give us a chance to earn that 5th star!

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Reviewed 26 July 2014

This hotel is located on Magazine street just a couple blocks from canal street. It is in walking distance to Royal street and Bourbon street. The staff is incredibly friendly and helpful. We were greeted every time we walked past the front desk. They also had complimentary cookies at the front desk every day which my family really enjoyed! There is a small bar with lounge. The bar was really pricey. Better off to walk a couple blocks to a liquor store and bring back to your room. The pool and pool area is nice. Our room was a one bedroom suite on the main level. It looked out onto Magazine Street which was great when there was not a running bus parked right in front of our windows. The bus would start up early in the morning and just sit there running for hours. The beds were comfortable. The bathroom was huge! We would definitely stay at this hotel again.

Room Tip: Rooms along the street have a lot of noise.
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  • Stayed: June 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank MolineFamily95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded 28 July 2014

Glad to hear you had a great time in New Orleans! Thank you for taking the time to share a review.

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Reviewed 26 July 2014

Traveled to New Orleans with family. I'd reserved 7 suites several months in advance and got really good rates. 157/night included valet parking; 126/night for no parking suites.

Check-in is 3:00. I guess if you arrive before 2:00 you can pay $25 for early check-in. Our arrival was after 2:00 so we had to wait until 3:00 to check in.

We had a King suite on inside corridor, so the only window looked out onto the inside corridor, which was open to all 5 levels, so front room had natural light, but no window in the bedroom, which took some getting used to. (king suite with sofa bed had a door between the living room and bedroom). It was very clean and comfortable. The pillows were a tad hard in my opinion, but my husband said they were great for him. The concierge, was extremely helpful in suggesting things to do and made recommendations on which areas of the city to avoid. Breakfast was a typical hot continental breakfast, which got a little old after 6 days. A little more variety would have been nice. There was plenty of seating inside the breakfast room and outside in the main corridor area.

We have stayed in many Country Inn & Suites, but this one was different. The historic structure of the building is gorgeous, with exposed beams everywhere, and a very comfortable, airy lobby area. There are complimentary cookies and coffee available all day, which is great when you need to grab something on your way out the door or need a bedtime snack when coming in late.

We spent many evenings enjoying the company of John the bartender.

We were there for a family birthday party, so had rented one of the meeting rooms. Our party was on a Sunday, so we had to get the cake the day before. We just checked with the front desk and we were able to store the cake in the hotel refrigerator! The day of the party, the desk clerk brought the cake to us in the meeting room! Great service!!

Every single person we had an interaction with, from the front desk personnel to the concierges to the bartender to the cleaning crew to the valet crew, was incredibly genuine and helpful. I kept running into Keisha, one of the housekeeping crew - on the elevator, in the hallways - and she always had a smile and friendly greeting.

The pool is small (it's called a dipping pool). So the teenagers in our group were a little disappointed, but the pool was great to cool off in after a day of sight-seeing.

Flushing the toilet was really noisy though - this is really our only complaint.

From the hotel, it is a short walk to Canal Street, museums, the French Quarter and Riverwalk. You get a lot for your money at this hotel.
I highly recommend this hotel and would definitely stay there again when in New Orleans.

Room Tip: Corner suites are larger, if you need more room, but our inside suite was fine for us.
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank beckyd02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded 28 July 2014

Thanks for taking the time to share such extensive feedback! We really appreciate hearing that you had such a great stay and are excited to know we could contribute to a fantastic birthday getaway.

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Additional Information about Country Inn & Suites By Carlson, New Orleans French Quarter

Address: 315 Magazine St., New Orleans, LA 70130-2424
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#3 Best Value Hotel in New Orleans
#16 Business Hotel in New Orleans
#18 Family Hotel in New Orleans
#22 Romantic Hotel in New Orleans
Price Range: £86 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, New Orleans French Quarter 3*
Official Description (provided by the hotel):
Currently closed for renovation and expansion; due to reopen in late 2017. With its home-like decor and plentiful amenities, the Country Inn & Suites, New Orleans French Quarter offers comfort and convenience in the heart of downtown New Orleans. Our historic hotel is comprised of seven 19th century buildings, giving it a charming, boutique feel that artfully blends old world charm with modern comforts. Our prime location on Magazine Street near the French Quarter places our guests close to many nearby New Orleans activities and attractions, including Bourbon Street and the Convention Center. ... more   less 
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Also Known As:
Country Inn & Suites New Orleans Hotel New Orleans
Country Inn And Suites New Orleans
Country Inn New Orleans
New Orleans Country Inn

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