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New Orleans Downtown Marriott at the Convention Center
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Reviews (921)
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All reviewsthe concierge loungefrench quarterdirectly across the streetattending an eventcruise portwarehouse districtoutlet mallbusiness travelbell staffwithin walking distancethe river walkhigh floorwould stay here againbourbon streetcab ridefew blockssugar bowl
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529 - 534 of 921 reviews
Reviewed 7 May 2014

Stayed here for the weekend for Jazz Fest. Nice hotel with a great staff. We checked out Sunday morning, but were able to keep our bags with the bellman and our car with the valet until about 6pm when we returned from the festival.

Room service was very good and reasonably priced. Room and beds were comfortable. One small issue was that there were no outlets near the bed. i like to use my phone for an alarm and a clock and was unable to charge it on the nightstand.

There is a Starbucks in the lobby open from 6am to 6pm.

  • Stayed: May 2014, travelled with friends
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1  Thank Vonnie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManagerMCC, Director of Hotel Operations at New Orleans Downtown Marriott at the Convention Center, responded to this reviewResponded 9 May 2014

Dear Vonnie C,

I'm glad you stayed with us during Jazz Fest and I'm thrilled you took advantage of our valet parking and luggage storage post departure. Honestly, we encourage our guests to do just that. We have such a great city and its important to take full advantage of every minute.

You make a great point about the outlet near the bed. I also us my cell phone as an alarm clock when traveling. Most of our rooms have outlets in the wall behind the night stand but it could definitely be more conveniently located.

Thank you for staying with us and we look forward to your return in the future!

Sincerely,

Paul Reggio
Director of Hotel Operations

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Reviewed 6 May 2014

Great hotel and the staff is helpful and friendly. Great location to convention center and a short walk to all the festivities that New Orleans has to offer. Bourbon street and the Mississippi River are must sees. The hotel and the city was very clean. I don't know how they do it but after the late night festivities on bourbon street I don't know how they clean up the mess so fast. Great place for friends and family.

Stayed: July 2013, travelled with friends
Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this reviewResponded 7 May 2014

Dear Patrick,

Thanks for your feedback! Glad you were able to experience the best of the Big Easy while you were down here. We agree that the Mississippi River is definitely a must-see, especially with a ride on one of the local steamboats. We're very pleased to hear that you experienced excellent service and that you loved the location of our hotel in the heart of New Orleans. The hotel is located very close to the restaurant that just won the James Beard Award, Peche, as well as other wonderful dining establishments like Root and Annunciation. Thanks again and we hope to see you soon.

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Reviewed 2 May 2014 via mobile

Hotel is great if you are attending a conference. Rooms are spacious with Marriott standards.
Starbucks onsite is a plus.
A friend of mine had something go missing from the room so still waiting for how management will handle this problem

Stayed: April 2014, travelled on business
1  Thank Amr A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Joe_Blanchek, General Manager at New Orleans Downtown Marriott at the Convention Center, responded to this reviewResponded 9 May 2014

Dear Amr A,

Thank you for taking the time to submit feedback about your recent stay. It's great to hear you enjoyed our convenient location right across the street from the Ernest M. Morial Convention Center. Our location is about to get even better with the grand opening of the Outlet Collection at Riverwalk on May 22nd! We're also pleased that you liked our spacious rooms and our on-property Starbucks- we hope you had the chance to try their delicious La Boulange baked goods. Our management is working tirelessly on resolving your friend's situation to her utmost satisfaction. We hope to have the pleasure of hosting you again on your next visit to New Orleans.

Sincerely,

Joe Blanchek
General Manager
New Orleans Downtown Marriott at the Convention Center

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Reviewed 30 April 2014

Great location if you are attending a conference at the convention center, and easy to get around the city from here. The bellman, Michael, and concierge Rhoda were extremely friendly and helpful. We looked forward to a friendly daily chat with them to arrange where we should go, how we should get there, how the previous day was, etc. There was a cozy feel to the place because of them.

  • Stayed: April 2014, travelled on business
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Thank ALSL51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this reviewResponded 3 May 2014

Dear ALSL51,

It's great to see that Michael and Rhoda provided excellent, friendly service and that they really made your stay a special one. Our hosts truly care about our guests and we're glad to help arrange the perfect trip for you, whether it's making dinner reservations or making sure that you experience the most adventurous swamp tour. On your future trips to New Orleans, we'd be thrilled to have the opportunity to serve you again.

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Reviewed 29 April 2014

Can't beat this hotel for quality and convenience, right across from the convention center. The concierge, Rhoda Martinez, was so helpful and enthusiastic about finding me a dinner reservation for 8 people in the midst of a busy week. She was great to deal with and we were quite happy with her result (Herbsaint). I would definitely stay here again.

  • Stayed: April 2014
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1  Thank WWPMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this reviewResponded 2 May 2014

Dera WWPMS,

Thanks for taking the time to provide feedback on your recent visit from Boston! It's great to hear that Rhoda was incredibly helpful and able to snag you a dinner reservation at Herbsaint, a fabulous Donald Link restaurant. We're also pleased that you found our hotel very high quality and unbeatably convenient to the Convention Center. Thanks again for your time and we hope to see you on your next visit to New Orleans.

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