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“Decent Place to Stay”
Review of Chateau Orleans

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Chateau Orleans
Ranked #131 of 162 Hotels in New Orleans
Philadelphia, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Decent Place to Stay”
Reviewed 27 September 2013

My family and I recently stayed here for a family vacation. I was a little hesitant to stay after reading some of the reviews, but was pleasantly surprised when we arrived. There are signs everywhere stating that they are currently undergoing renovations, and you can tell that they are seriously upgrading things. The walls are painted with beautiful murals, the courtyard is very nice, the pool is clean, and Mary, Paul, and Susie were all VERY helpful.

Overall Our suite was decent but it had very dated furniture and flooring. The walls were recently done, there were new lighting fixtures, and the place was pretty clean. The whirlpool tub is permanently out of order, but we had not planned to use it anyway. There were other rooms that were further ahead in the upgrading process and they had full sized appliances and newer furniture.

The location of this place is GREAT! You can walk just about anywhere in the French quarter and it's is two blocks from bourbon st. I would recommend this place and the only reason I won't give it five stars is because they are not done renovating yet.

A word of caution, if you plan to have a car prepare to pay a lot for parking. The hotel does offer a parking pass to park in the garage, but it's about 140 a week. Also, do not valet your cars because the valets are very careless and often speed through the parking garage.

Stayed September 2013, travelled with family
Helpful?
6 Thank Rita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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107 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
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English first
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 August 2013

Been at the Chateau Orleans three times, and just learned my lesson. Liked the place because of the location.
But after getting raped by the prices they charge during the Essence festival or any other large
event going on in the city.I will never come there again. I paid 3 weeks in advance for the fourth of July weekend. 7/4/13-7/8/13 for a 1 bedroom $915. I was told when I arrived they needed a card for incidentals. 2 weeks after the trip, I reviewed my american express bill, and realized The Chateau Orleans charged me another $915 dollars. I used my debit card initially. $1830.00 is an expensive dam mistake..TAKE A CHANCE ON A 2 STAR HOTEL,THAT CHARGES 5 STAR RATES IF YOU WANT....

  • Stayed July 2013, travelled with friends
    • Location
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Helpful?
8 Thank BRYAN30318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New Orleans hotels

phillipsburg, nj
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 August 2013

We also traded our timeshare week for this hotel. Yes, this hotel is currently undergoing some renovation, but it is important to keep in mind that the building is well over 100 years old, with all of the charm and quirks that come with a building that age. That said, the room was clean and more than adequate - not too noisy at all. Mary, Paul, and Susie were all informative and friendly. The location of the hotel is ideal. This is one of the very best vacations we have ever taken. We can't wait to come back!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
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Helpful?
7 Thank senoramango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 July 2013

We stayed here as a trade on our timeshare. We were on the streetside and close to the gates where the workmen entered and exited during the contruction of the other units.
We had ample space in our accommodation. We stayed in the Jean Lefatte unit on the ground level.
Mary and Paul the owners were very hospitable and gave us good advice and tips on the area for dining and other novelties.They went out of their way to make us feel at home. Bloody Mary's in the morning along with beignets and strong chicory coffee every day. The pool was refreshing and the landscape is very tropical. We dined under stars close to the pool with a few meals from the local restuarants.
The location is the best not far from Canal Street, Bourban Street and it is within walking distance of
all the wonders of the French Quarter. The nices part of New Orleans is the people. They are the nicest, friendliest and are sincere in their hospitality. I would not hestitate to recommend this Hotel and it's location to anyone. You made our vacation a most memorable one. Thank you Mary and Paul. If you want a real treat take the City of Orleans Amtrax train from Chicago to Nola and back and really see the country....we did and loved it!

Room Tip: Ask for a suite away from the street closer to the pool if you don't mind the Friday and Saturda...
See more room tips
  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
3 Thank Mary Anne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uniondale, New York
Level Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 July 2013

This quaint hotel located in the French Quarter is simply lovely. Although there are areas that are being repaired and/or updated (which the signage clearly states), the staff goes out of their way to ensure the comfort of the patrons. General Manager Paul Collins is a charming man. He endeared himself to us from the moment we entered the building, giving us the highlights of the chateau as well as the area. His recommendations were "spot on"! There was never a time when we asked a question or sought assistance that he was unwilling to help or that his advice was "off". We had no difficulties with the maid service. Nor was the fact that the whirlpool tub in our unit was out-of-order a problem for us.The kitchenette in the unit was more than adequate for our needs. The living room sofa and love seat were quite comfortable, as was the queen size bed, even though our bed at home is a king! Loved the fact that there were more than enough electric outlets to handle the electronics we traveled with. This was a timeshare exchange and I would recommend it as a great place to stay. Great restaurants, shopping and public transportation are all within walking distance. Our suite was on the "street side" of the building and the noise level was not disturbing. (We're New Yorkers so it wasn't noisy to us at all!) The pool and courtyard were well-used every day with coffee available there every morning and danish and Bloody Mary's added to the offerings on the weekends. We would have no difficulty whatsoever returning here on our next visit and strongly recommend it to anyone who is looking for a nice place to stay in the French Quarter.

Room Tip: The "A" building does not have an elevator so if you prefer not to carry bags up stairs, r...
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  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
4 Thank ltgny2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 April 2013 via mobile

This was the worst timeshare we have ever stayed at. In need of serious updating. Uncomfortable queen bed. Dead bugs under sink. Stove dirty. Whirlpool tub didn't work and was so slippery for taking a shower. Needed rubber mat. Sofa cushions so soft, it hurt your back to sit on it. Inadequate maid service. Came to empty garbage, left bag in room. It was in a great location. I will give it that. Very noisy on street units. Interval International needs to rethink carrying this place.

Stayed April 2013, travelled as a couple
Helpful?
5 Thank L P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashburn, Virginia, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 April 2013

Chateau Orleans was an awesome place to stay. It is close enough to the activity of the French Quarter yet a very quiet location. Our room was remodeled and spacious. The Courtyard was beautiful and serene. The staff was helpful and we are planning to stay there again on our next visit.

Room Tip: Our room faced the courtyard on the 3rd floor. Very quiet. Not sure if all of the rooms have been re...
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau Orleans

Property: Chateau Orleans
Address: 240 Burgundy St, New Orleans, LA 70112-3114
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Hotel Style:
Ranked #131 of 162 Hotels in New Orleans
Price Range (Based on Average Rates): £££
Number of rooms: 40
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Also Known As:
Chateau Orleans Hotel New Orleans
Chateau Orleans New

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