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“New Year's Eve trip”

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Bourbon Orleans Hotel
Ranked #9 of 164 Hotels in New Orleans
Certificate of Excellence
Satellite Beach, Florida, United States
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“New Year's Eve trip”
Reviewed 5 January 2013

I checked in on 30 December and stayed through New Years. There is no better location to stay and still be in the heart of EVERYTHING. The main NYE stage was on the river, which was a short walk past St Louis cathedral. The center of Bourbon is less than 100 yards from the front door of the hotel. One huge advantage to staying here is the proximity to Bourbon without being affected buy it. New Years and the bowl game brought thousands to Bourbon and the party never stopped. You don't miss a wink of sleep being bothered by the sounds.

The staff was extremely friendly as always.

I booked a standard King room and was pleasantly surprised when I opened my door to what I considered a suite. A huge king 4 poster bed, the biggest bathroom I've ever seen complete with two sinks, a two person jacuzzi tub and a separate shower.

I will mention there was no fridge in the room but ice was available just down the hall.

I valet parked my car with the hotel. It was $37 per day and required (according to the valet) at least 45 minutes advance notice to get my car. I was told the vehicles were not parked on site but several miles away. I didn't drive during my stay. The morning I checked out, I called down an hour before I needed my car. It wasn't ready when I came down and it took another 44 minutes for them to bring it around. I was not happy with this. That was the only hiccup in an otherwise exceptional stay.

I will not stay anywhere else when I'm in New Orleans though.

Room Tip: Ask for a king room.
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  • Stayed December 2012, travelled solo
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Helpful?
Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Madeira Beach, Florida
1 review
Reviewed 4 January 2013

This hotel is by-and-far the best location in the heart of the French Quarter. The hotel is beautiful and quickly will get you into the "spirits" of the area. We arrived a little early, but there was no problem checking bags (Thanks, Caleb) and promptly received a call when our room was ready. Bellmen, concierge, and front desk were very friendly.
I would suggest getting the king size bed, we stayed in the AAA rate room which was $10 less, but a little cramped. We also had an issue when I added a night's stay on-line. My rate went up about $50/night for the first two nights. It took about 3 weeks and several phone calls to clear this up. My friends just called them about an hour after checkout and told the front desk they were staying. No problem.
The staff definitely made the stay wonderful. I would recommend this hotel and look forward to returning here again.

  • Stayed December 2012, travelled with friends
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Helpful?
Thank Fffrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 January 2013

We stayed at the Bourbon Orleans for 3 nights for the Sugar Bowl. While the location was fantastic and the beds incredibly comfortable, the property left me flat. There were virtually no amenities. The hotel did not have a gift shop and the only place to get coffee in the morning was the restaurant. Also, the hotel did not have a full time concierge or a bar inside the hotel itself. A bar on Bourbon Street doubled as the "hotel bar". There were no vending machines on our floor either. Some of the Bellman at the entrance were very friendly while others didn't even acknowledge your presence. In my opinion, if it weren't for the great location this would be a 3 star property.

  • Stayed January 2013, travelled with family
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Helpful?
Thank jeff c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yukon, Oklahoma, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2013

From the time we arrived we were very impressed by the hotel location and the layout. The check in process was very smooth and we checked in around 12pm. The room was fantastic and the staff were very professional and helpful throughout the stay. The location of the hotel could not have been any better, just off Bourbon Street and only a block from Jackson Square.

If we come back to New Orleans again we will definitely stay here.

Room Tip: We got a double room on the ground floor due to availability over New Years. Would have liked a King...
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  • Stayed December 2012, travelled as a couple
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Helpful?
1 Thank PeterPoxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 January 2013

We stayed for four nights, just after Christmas. The staff was wonderful, room was exceptional and very clean!! Had tons of charm but updated in every way, which was what we were going for. Loved the large closet and the room was plenty big to move around in. We had a room on the backside of the hotel, facing a street. It was a bit loud as the noise carried over from Bourbon street. It didn't keep me up though. A room facing the courtyard might have fixed this issue. GREAT location, close to Jackson square. It was close to everything we wanted to do and places we wanted to eat. Without a doubt, will return here for my next visit.

Room Tip: Ask for a room facing the courtyard. If not available, don't let it be a dealbreaker. The noise...
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  • Stayed December 2012, travelled as a couple
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Helpful?
1 Thank Veronica4272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 January 2013

We recently stayed two nights in the Bourbon Orleans and thoroughly enjoyed our stay. The room was clean and comfortable, the staff friendly and helpful, locsation was convenient, and the overall experience wonderful. I have stayed in many hotels in the French Quarter and would highly recommend this one. It's on the quiet end of Bourbon Street so it's a quick escape from the madness.

  • Stayed December 2012, travelled as a couple
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Helpful?
2 Thank Martha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 December 2012

The staff, from check in to well after check out was all about making our stay great!
We got in late and they were pleasant, accommodating, and quick to comply with requests for extra towels and wine opener.
We checked out and left our car and bags there, which they took good care of. Also, we realized that we left a personal item in the room and they retrieved it quickly. There is no red tape of a large hotel and things get done just as requested. The hotel is very clean and upscale in a vintage sort of way; not cookie cutter. Room is large and again... VERY clean. no odor, and quiet for being in a noisy area. had a lower level room that opened to the pool. overall nothing to complain about. Free drinks and free wifi made it even better! Great place. I will stay again and I am VERY picky...

Room Tip: Stayed in the ground floor and it was fine. I expect the higher floors are even nicer. If you are a...
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  • Stayed December 2012, travelled with family
    • Value
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Helpful?
1 Thank tlb1_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bourbon Orleans Hotel

Property: Bourbon Orleans Hotel
Address: 717 Orleans St., New Orleans, LA 70116-3189
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in New Orleans
#6 Romantic Hotel in New Orleans
#7 Business Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Bourbon Orleans Hotel 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more   less 
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Also Known As:
Hotel Bourbon Orleans
Wndham New Orleans

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