My husband and I went to New Orleans for a long weekend in February and got a great rate at the Bourbon Orleans. We arrived at 10:30 am on a Thursday morning and were greeted immediately and directed to the front desk to check in. Our room was ready and we were checked in, unpacked and ready to explore by 11:15AM. If our room had not been ready (which at 11 am would often be the case), there is a secured location they will hold luggage.
Back later we realized that neither of us remembered toothpaste and a call to the front desk and we were able to pick up a travel tube complimentary.
The room was courtyard view and although smaller than some it was a good size for two people. The room was clean, linens and towels did not look old or frayed. Bathroom was a little small ,the counter was large enough for a bag of toiletries but not much more room if you had a lot of items. . The closet was large enough to store a suitcase with plenty of room for clothes. There was no fridge in our room although it looked like there may have been at one time. The mattress and pillows were very comfortable and we had no trouble falling asleep. As I said we were courtyard side and there was no outside noise.
The courtyard has an outdoor heated pool which was warm enough to go swimming in 2 out of our 4 days ( the other 2 days were windy and cooler so getting out of the pool would have been too cold for us).
The service here was just wonderful and I have to say some of the best I have seen. It goes beyond a smile and "how are you today". A housekeeper showed me a quicker way to get from my room to the lobby. One gentleman had problems with directions and i saw a staff person walk him to the corner so he was going the right way. We had an early flight home and needed a cab at 4:30am. When we asked if this would be a problem not only were we assured it would be fine, later in the day we were introduced to the person who would be picking us up.
All in all it was a great stay and we can't wait to go back.
- Official Description (provided by the hotel):
- Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Bourbon Orleans
- Wndham New Orleans