Pros: The hotel was very clean and located in the French quarter. The rooms are spacious and somewhat modern. The hotel staff is very professional and gracious. They go out of their way to ensure that your stay is an enjoyable one. Caleb was a welcome change to some of the bell captains we have encountered!
Cons: The interior walls of the hotel are extremely thin! We heard the elevator all night long. We could hear our neighbors speaking in a normal tone. Just imagine how interesting it became when all of the partiers returned to their rooms in the middle of the morning. We could hear them falling, yelling, screaming and attempting to whisper. sidebar - we were in a "quiet room" per the hotel staff. The toiletries were nice. However, you never knew what you were going to get - 2 shampoos and no conditioner one day and 3 lotions and no shampoo the next. I will say that the maid service was thorough just lacked the attention to detail on the toiletries. Hot water in the bathroom after 4pm is a rareity. The Bourbon Bar (attached to the hotel) is deselate to say the least and the VooDoo Cafe (attached to the hotel) has been closed for some time. The concierge appears to work tuesday - friday.
Believe it or not I would recommend this property. The staff outweighs the shortcomings....
- Official Description (provided by the hotel):
- Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more less
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- Also Known As:
- Hotel Bourbon Orleans
- Wndham New Orleans