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“Great hotel in a great location!”

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Bourbon Orleans Hotel
Ranked #11 of 162 Hotels in New Orleans
Certificate of Excellence
Kansas City, Kansas
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great hotel in a great location!”
Reviewed 22 March 2014

Staff was very nice and efficient! Clean rooms, lobby and generally overall. Free drink coupons were a bonus! Creepy elevators that terrified the kids was another bonus! Good bar right on bourbon street. Would definitely stay there again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 11 April 2014
Dear Jason H,

Greetings from the French Quarter! Thank you for your nice comments about our hotel. Cleanliness and Friendliness are key areas of importance to me and my team. We look forward to welcoming more folks from Kansas City to the French Quarter. Also, thank you for recognizing our repositioned bar. Located on Bourbon Street, a quality hotel bar is a must!
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5,391 reviews from our community

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1 review
Reviewed 22 March 2014

This was my first time visiting New Orleans. The location of the hotel was perfect. Loved to be able to walk everywhere and to have all kinds of restaurants at a walking distance. The rooms where very comfortable and clean. The service was excellent and very friendly. I would definitely come back and recommend The Bourbon Orleans to friends and family!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Viajera1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 10 April 2014
Dear Viajera1122,

We were delighted to have you as our guest for your first visit to New Orleans. What an honor! Thank you for selecting our property and we hope you will be returning to our city and the Bourbon Orleans Hotel in the near future.
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Marcoussis
Level Contributor
149 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 21 March 2014

We were on the sixth floor (room 639), no fridge in the room, and very noisy at night when people come back late or early in the morning from their binge, banging on the doors, and slamming their doors shut - noise insulation is very poor!
The room is spacious, but since it is under the roof, the window is a small one with no possibility to open it. Bathroom is OK with a shower and (only) 1 sink.
The beds are very comfortable, even excellent; the hotel staff is very helpful.
Our stay could have been much better without all this noise from our neighbors, and also from the street (and we were on the sixth floor).

Room Tip: Ask for a room with a fridge, and as little noisy as possible (far from the lifts to start with)
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank JoelLeclair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 10 April 2014
Dear JoelLeclair,

Thank you for your survey and feedback from your stay here at the Bourbon Orleans Hotel. Noise is a challenge we work hard to address. specifically during special events. I appreciate your comments regarding our staff and hope you will contact my office directly when planning a future trip. I will do my best to ensure you a quiet and comfortable accommodation.
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Asheville, NC
Level Contributor
199 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 21 March 2014 via mobile

The hotel is ideally located behind the cathedral at alongside its tasteful bar. The staff was very friendly but the rooms expectedly small like most in the quarter. Better prices for a room were found through a third party site.

Stayed March 2014, travelled as a couple
Helpful?
Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 10 April 2014
Dear SM,

Thank you for staying with us here at the Bourbon Orleans Hotel. Our location is truly a benefit for all of our guests and I am delighted you enjoyed your stay. Regarding ghosts……..well having been the General Manager here going on 4 years I can promise you there are ghosts! Come on back and see us soon……..watch out for the ghost on the 6th floor.
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Divide, Colorado
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 March 2014

Love this place! Perfect location in the heart of the French Quarters. The staff is always super nice and seem to go out of their way. The staff is amazing! This was my second visit to the Bourbon Orleans Hotel. I can asure you it won't be my last !!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 9 April 2014
Dear Kish504,

Thank you for your review and nice comments regarding our staff and location. We stress the importance of creating an authentically friendly environment that reflects the nature of our unique location. Please let all your friends and family in Colorado know we are ready to welcome them to the Bourbon Orleans Hotel!
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Hartford, Connecticut
1 review
Reviewed 20 March 2014

Great hotel with terrific staff - I had a petite balcony King room and the amenities and bathroom were incredible. The location was great in all aspects. Staff had great recommendations and Steven in the bar was awesome and great fun!
Would love to go back and stay there again!

Room Tip: Higher Floors have great views from a balcony room
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  • Stayed March 2014, travelled on business
    • Value
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Helpful?
Thank patyok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 9 April 2014
Dear Patyok,

Greetings from World Famous Bourbon street. Thank you for your nice comment regarding Steven in the Bourbon O Bar. We are very proud of Steven for his recognition as Bartender of the Year for New Orleans magazine. Steven is a true French Quarter Treasure! We look forward to welcoming you and your family and friends from Hartford back in the near future.
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Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 March 2014

Disclaimer: we received an unexpected/unsolicited (glorious) upgrade to the Andrew Jackson Suite, so of course I'm gonna have great things to say! When I was at Tulane over 20 years ago, I used to walk by that balcony and think "some day!" I had a very stressful half day at work on our day of arrival and then American Airlines gave us no explanation for our 2-3 hr delay getting into town. We were beat/frustrated and the upgrade was a wonderful way to turn things around. As implied, the room was fantastic with a huge balcony overlooking Bourbon. Plenty of room for family of 4 and very clean. Hotel location is perfect for our needs, as we like to stay in the Quarter and spend time at Jackson Square/French market.
Is it noisy? Of course it's noisy: you're on Bourbon Street! Complimentary ear plugs--problem solved. The 2 free drink coupon deal is certainly a nice touch, as was the weekend mimosa/bloody bar. (Not many high end hotels in prime real estate offer 5 dollar cocktails) Very cool bar and very fun/friendly bartenders. The drinks in the bar, uhhh, were however, not 5 dollars...The entertainment helped this pill go down quite easily.(The bloody/mimosa bar bartender was quite nice, as well). All of the staff (in all positions/roles) were friendly/helpful and always spoke to us.
My only miniscule complaint was they didn't refill my coffee each day--I got over it.
This was my kids' first trip to NOLA, and the hotel was a big part of making this an unforgettable trip--we are truly grateful and will definitely be back.
(PS: sorry about the beignet sugar evidence on the balcony--it was windy!)

  • Stayed March 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank epg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 10 April 2014
Dear Edg 1,

Thank you for your nice review. I am delighted that our staff was able to upgrade you to the Andrew Jackson Suite after a difficult delay. The Andrew Jackson suite has hosted many key figures including actors and politicians. We are adding our friends from Missouri to this important list. Please let everyone know we look forward to serving them and welcoming to the French Quarter!
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Additional Information about Bourbon Orleans Hotel

Property: Bourbon Orleans Hotel
Address: 717 Orleans St., New Orleans, LA 70116-3189
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in New Orleans
#6 Romantic Hotel in New Orleans
#7 Business Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Bourbon Orleans Hotel 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more   less 
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Also Known As:
Hotel Bourbon Orleans
Wndham New Orleans

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