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“This is the only place I will stay at when visiting New Orleans!”

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Bourbon Orleans Hotel
Ranked #10 of 162 Hotels in New Orleans
Certificate of Excellence
Montreal
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“This is the only place I will stay at when visiting New Orleans!”
Reviewed 5 July 2014

I Spent 4days and 3 nights at this hotel, let’s start off with the location of the hotel, Bourbon street and Orleans street PERFECT!!! If you are visiting New Orleans for the first time believe me when i tell you this is where you want to be. Almost everything you will want to see or visit is within walking distance or a very cheap cab ride.

The hotel is beautiful the staff professional and helpful!
From the guys at the door, the housekeepers all make you feel at home,

But three staff members made our stay there very remember able and because of them has me looking forward to my next visit let’s start with Kiana at the front desk and i hope i spelt her name right, she made us feel welcomed and was willing helpful with any questions we had it was a joy interacting with her.

Now Cheryl and Steven i cannot say enough nice things about these two, I miss them already, you have to visit the bar in the hotel, Steven is something special he is a mixologist and for those of you who don’t know what that is, he is like a Chef but he makes drinks........ Some of the best cocktails you will ever have in your life, and he will make you feel right at home, Cheryl is the manager of the bar, she is such a warm and friendly person ask her to show you a trick or two you will be amazed.

Now i only have two constructive comments 1. The hotel is to beautiful to have poker machines i hope the owner considers removing them cause i spent quite a bit of time in the bar and didn’t see one person using them...

2. The hotel restaurant in a city with very good restaurants the hotel should step up their food standards or have another operation operate the kitchen at the hotel, i would strongly suggest going to eat in the morning at a restaurant called Desire on Bourbon street its walking distance from the hotel you will enjoy that a lot better than what’s being offered in the hotel.

Another point of interest when booking your room i would suggest you ask for a room with a view of the pool this way you won’t hear any noise from bourbon street, and i guess it depends on what time of the year you go for noise to be a factor.

I am recommending this hotel to all my family and friends in Montreal who plan on visiting New Orleans.

Room Tip: Another point of interest when booking your room i would suggest you ask for a room with a view of t...
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  • Stayed July 2014, travelled on business
    • Value
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Helpful?
Thank rtaitt2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 7 July 2014
Dear Ctaitt 2000,

Thank you for your nice comments about our staff and the feeling of being at home. We are truly committed to a unique guest experience and a feeling of comfort and wellbeing. I will be certain to share your comments with Steven and Cheryl in the Bourbon O Bar. They are the real thing in terms of “craft cocktail creations”.
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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2014

We stayed here on June 6 and 7th and it was a great experience. The staff was very welcoming and we have no questions about their service. We stayed in the balcony lift site and used it as a place for my bridesmaids and I to get ready for my wedding. The room is spacious and the balcony attached to the room, is enough to bring a few chairs (4 or so) outside to people watch. The balcony for our room was on the St. Ann Street side and you can definitely hear the people from bars on that side, but using earplugs helps block out the house. One thing that would've been nice, would be if the mini fridges (there are 2 in this room) had been colder and a little bigger. The bed is on the second floor and was a Queen sized bed, I think. My only complaint was the pillows and that's because I prefer soft, large pillows, and the ones in our room was former than my liking, but the pillows were a good size to sleep on. I would definitely stay here again, the staff is very friendly and helpful. My complaints were minor and not something that would prevent me from staying there again.

  • Stayed June 2014, travelled as a couple
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Helpful?
1 Thank Chelley3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 7 July 2014
Dear Chelley3,

Thank you for staying with us here at the Bourbon Orleans Hotel for your wedding. Our loft suites tend to be very popular. All loft suites do have refrigerators and we are working on adding this amenity to all guestrooms.
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NJ
Level Contributor
137 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 July 2014

On a 3 night escape weekend stayed in a Petite Balcony room facing Orleans St. All I can say is I loved the room, the hotel location and the staff, All, were friendly-helpful and had a warm hospitality approach to the guests. The Bourbon O cocktail lounge is a blast from the past with live music and mixologists superb, especially Miss Becca. The location is a short walk anywhere in the Quarter and as for any 'noise' just bring along soft earplugs as Bourbon St does party hearty, but thats part of the charm. Enjoyed the pool in the courtyard, in fact, everything about the hotel. Have stayed many places in New Orleans over the years, but I have a new favorite for staying in the Quarter: Bourbon Orleans!

Room Tip: St Annes or Orleans St have lovely views.
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  • Stayed June 2014, travelled as a couple
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Helpful?
2 Thank Ginnynj4133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 7 July 2014
Dear GinnyNJ4133,

We are delighted to be your new Favorite Hotel in the French Quarter! Please let all your friends and family in New Jersey know about us. Becca will have a special libation ready for you on your next visit!
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Tyler
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 July 2014

This was my second time staying at this hotel. The location on the Quarter is great and the hotel has good history.

Last year housekeeping was great. This year, not so much. "Clean" sheets had stains. When housekeeping was asked to place new ones, they were worse. In my thoughts, if you are going to use white sheets, use bleach or be ready to replace them when the menstrual stain doesn't come out!

I have a 16 month old that dropped cookie crumbs on the floor. Of course, we did our best to clean up after him and pick up his crumbs, but the room needed to be vacuumed. Over 3 days, housekeeping never vacuumed. When we checked under the beds for any belongings before checking out, let me say I'm just glad my kids didn't come across any of the "goodies" that were under Based on the amount of dust, I would guess it had been at least a year since cleaned.

It's a good location and a neat hotel with a lot of history, but i expect more cleanliness for the price you pay. Not sure I'd stay there again.

  • Stayed June 2014
    • Value
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Helpful?
3 Thank Coball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 7 July 2014
Dear Coball,

Thank you for staying with us here at the Bourbon Orleans. I have noted your housekeeping comments and will address the detail of your service with our staff. Please feel free to contact me directly when planning a future visit. We want to ensure your experience is up to our standards and yours. Thank you again.
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Manhattan Beach, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 July 2014

Wonderful accommodations and staff. Very close to all of the action on Bourbon street, but still very quiet. The only problem was that we couldn't get WIFI in our room. Other than that it was perfect.

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank jdjung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 7 July 2014
Dear JDJung,

Thank you for staying with us at the Bourbon Orl;eans Hotel. We are happy to provide complimentary WiFi and have recently changed providers. Please come on back and visit us again in the near future.
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Framingham, Massachusetts
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 July 2014

We decided to visit New Orleans for our twentieth anniversary. We chose the Bourbon Orleans mainly based on TripAdvisor reviews. We were not disappointed. Great location in spite of its proximity to the insanity of Bourbon Street. The hotel is right smack dab in the middle of the French Quarter. The central location proved to be an excellent base of operations for exploring.
The room we had faced the pool and you would never know that there was a non-stop party going on just outside the hotel. The room was comfortable, and well appointed. The pool was a perfect place to unwind between daytime site-seeing and night time revelry. The attached bar and restaurant were both better than average. In fact the bar was way better than most on Bourbon Street.
Staff was always helpful and never in your face.
If you decide to stay here make sure you push yourself beyond the French Quarter. The city has so much more to offer than that hyper-touristy area.

Room Tip: Pool side if you want quiet street side if you want party
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  • Stayed June 2014, travelled as a couple
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Helpful?
1 Thank Luke F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 7 July 2014
Dear lFont68,

Thank you for staying with us for your 20th anniversary! We are fortunate to have the honor of hosting you for this special occasion. We like to think of the hotel as an “Oasis in a sea of Celebration”!
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Mobile, Alabama
1 review
Reviewed 2 July 2014

We always stay at The Bourbon Orleans! We love everything about it. The service , food, cleanliness, the beds, the decor, the people . It was a birthday weekend. We had a great time. We felt safe and enjoyed our stay the whole time. J and E Mobile, Al

Room Tip: Safe and affordable. Great hotel. We only stay there when we go to New Orleans.
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  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
Thank Eileen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 7 July 2014
Dear Eileen A,

Thank you for staying with for your bithday weekend. We are delighted that you enjoy the Bourbon Orleans and stay with us often. Please let all your family and friends in Mobile know we are ready to welcome them this summer!
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Additional Information about Bourbon Orleans Hotel

Property: Bourbon Orleans Hotel
Address: 717 Orleans St., New Orleans, LA 70116-3189
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in New Orleans
#6 Romantic Hotel in New Orleans
#7 Business Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Bourbon Orleans Hotel 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more   less 
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Also Known As:
Hotel Bourbon Orleans
Wndham New Orleans

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