We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Love this hotel.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Bourbon Orleans Hotel
Ranked #11 of 162 Hotels in New Orleans
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Love this hotel.”
Reviewed 16 August 2014

My husband and I went to New Orleans for a week end get away. This is the second time I've stayed in this Hotel and I would stay here again. We arrived well before check in but they got us in a room right away, our departure flight wasn't until 5 P.M. but they kept our luggage for us after we had to check out. The hotel is in a perfect location for all things in the Quarter. The room was fantastic, the staff was amazing, the whole experience was one of perfection. I can't wait to come back!!!

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank LoveNOLA2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 28 August 2014
Dear LoveNola2014,

Thank you for staying with us for a week. No doubt you experienced everything New Orleans offers. We look forward to your 3rd visit……….and please bring all your friends and family from St Louis!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

5,391 reviews from our community

Traveller rating
    3,572
    1,376
    306
    88
    49
See reviews for
1,072
2,321
160
475
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,513)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 15 August 2014 via mobile

Located in the French Quarter this hotel is just a short walk from many fantastic attractions. The rooms were spacious and well appointed. The service from the staff was excellent and the pool was just perfect to cool off after much walking on a warm day. The breakfasts were also fantastic! I would have no hesitation in staying here again.

Stayed September 2013, travelled as a couple
Helpful?
Thank Tringy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 28 August 2014
Dear Tringy,

Thank you for visiting us and travelling all the way from Australia. We are delighted you enjoyed our property.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairhope, AL
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 15 August 2014

Our three day, two nite stay at the bourbon Orleans was exceptional. It is one of the most pleasant , relaxing spaces in New Orleans. Every staff member that we encountered was very accommodating, friendly, and eager to help in any way possible. Often during the day, we returned to cool off and sample the cool refreshing iced tea or cold water always available, complimentary, to all guests. The comfortable decor was so inviting, we lingered and relaxed while many others enjoyed the salt water pool and comfortable chaises.
Everything about our king sized room was lovely. The attentative staff made certain that we lacked nothing for our comfort. This hotel will always be our favorite now in New Orleans

Room Tip: We asked to be away from the street side. Our room overlooked the pool/courtyard.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Doctor007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 28 August 2014
Dear Doctor 007,

Thank you for staying with us, we certainly enjoy our friends from Alabama. The hotel business is all about the details of personal service. We look forward to being your favorite hotel forever!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goshen, New York, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2014

Brought my wife down from NY for surprise 50th birthday. The staff was fantastic from the moment we walked in. We had a loft suite (no balcony) which was spacious, comfortable and perfect for "chilling out" between walks around the city. Lobby was classy and felt great to come into out of the heat. Lemon water, iced tea, and Bloody Mary's were a great touch. Location on corner of busy Bourbon St. but entrance down Orleans, a much more quiet side street. Will definitely return and will recommend to friends!

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank PM155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 28 August 2014
Dear PM155,

Thank you for celebrating your wife’s birthday with us here at the Bourbon Orleans. Our loft suites offer a unique perspective of the French Quarter and are lots of fun. Please let all your friends and family in New York know we are ready to welcome them to NOLA.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
3 reviews
Reviewed 15 August 2014

Beautiful lobby area and the customer service was great. We got there early and they didn’t take long to get a room ready. They are usually always full so that is not an easy trick. One day I needed dry cleaning and the guy had already left; they called him and he came back to get my clothes and they were still cleaned and returned in two hours. (Most hotels cost about $25.00 for the amount of clothes we had. They charged $60.00) the prices of this hotel are very high so you shouldn’t expect anything less. (You get what you pay for.)

We had a balcony on Bourbon Street. “THIS IS REALLY IMPORTANT”—the rooms are really really loud from the noise outside. I mean really loud. It did not bother us because we are from the city and used to loud noises. If you are from a place that is quiet at night or like it to be quiet to sleep, be warned. We had no problem sleeping but I still got up about every hour and a half and went to the balcony to see what was going on. I didn’t want to miss anything. Don’t get a balcony and then whine to the front desk about it being loud or they will just look at you like DUHHHHHHHH. . I think if you get a balcony it is well worth it.

The bar is really nice and if you go, ask for one of their specials. You won’t be disappointed.

If you have never been to New Orleans and/or on Bourbon street also be warned that the old beer/trash/vomit smell is always there and to expect it. They do come by every morning and power wash the streets but the smell never leaves.

They have drinks in the lobby all day so you won’t go thirsty, but be careful because one morning I got a Bloody Mary and the guy says “That will be $7.00.” I assumed that since other drinks were all free in the lobby that these would be as well.

The week we stayed there it was very hot so the Bike Taxis really came in handy. All our drivers were very friendly and knowledgeable about the city.

Pros – Beautiful, clean, front desk and maids were perfect. Great Location, great valet staff that unload luggage, park your car, etc.

Cons – Loud, smells from outside, expensive, charging over $40.00 a day for parking “Really?” That puts the room over $400.00 a night even with an AAA/AARP discount.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrhouston1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 28 August 2014
Dear Mr. Houston 1,

Thank you from coming over from Houston for a visit. Certainly the FQ can be noisy but we have many tranquil rooms at the Bourbon Orleans. Thank you for your nice comments about our bar and hotel staff. Hope to serve you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sugar Land, Texas
Level Contributor
90 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 August 2014

Love this hotel! All the staff is more than accommodating and the hotel bar - Bar O is fantastic with their unique craft cocktails. Stephen is by far a treat to meet who is a bartender here and will entertain you and wow you with his drinks. The hotel is clean and walking distance to everything and even being so close to bourbon street is so quiet.

Room Tip: Request the rooms with a seating area, they are $20 more a night but the room is huge and views are...
See more room tips
  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank melissa g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 28 August 2014
Dear Melissa g,

Thank you for your nice comments about Steven in the Bourbon O Bar. Craft cocktails are his passion! Come on back from Texas soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Centennial, Colorado, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2014

The hotel is beautiful, but the hourly staff does not care about the quality of service provided or the promises they make to customers. Management does care and claims to have spoken to hourly staff but my room was only half cleaned even after mentioning the issues to the maid in person (housekeeping manager had to remove dirty dishes). I asked the doormen for a location to purchase lunch because I understood the restaurant is closed during lunch. Doormen directed me to the restaurant stating, "you can dine in our restaurant." He got a waiter to bring me a turkey melt, but then the waiter stated, "you can't eat this here. In the lobby, your room or at the pool BUT NOT IN THE RESTAURANT." Really??????

  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, 2 September 2014
Dear Christine W,

Thank you for your feedback. We certainly apologize for the restaurant confusion. All of us here at the Bourbon Orleans Hotel look forward to serving your group this fall. See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Orleans hotels
French Quarter
Omni Royal Orleans
Omni Royal Orleans
#14 of 162 in New Orleans
4.5 of 5 bubbles 4,388 reviews
French Quarter
Hotel Mazarin
Hotel Mazarin
#5 of 162 in New Orleans
4.5 of 5 bubbles 4,118 reviews
French Quarter
Royal Sonesta New Orleans
Royal Sonesta New Orleans
#29 of 162 in New Orleans
4.5 of 5 bubbles 3,977 reviews
Show Prices
Show Prices
Show Prices
French Quarter
Hotel Monteleone
Hotel Monteleone
#10 of 162 in New Orleans
4.5 of 5 bubbles 7,005 reviews
French Quarter
Hotel Le Marais
Hotel Le Marais
#8 of 162 in New Orleans
4.5 of 5 bubbles 3,035 reviews
French Quarter
Grenoble House
Grenoble House
#2 of 162 in New Orleans
4.5 of 5 bubbles 504 reviews
Show Prices
Show Prices
Show Prices

Been to Bourbon Orleans Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bourbon Orleans Hotel

Property: Bourbon Orleans Hotel
Address: 717 Orleans St., New Orleans, LA 70116-3189
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in New Orleans
#6 Romantic Hotel in New Orleans
#7 Business Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Bourbon Orleans Hotel 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Bourbon Orleans Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Bourbon Orleans
Wndham New Orleans

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing