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“Such a great time in New Orleans!”

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Hyatt Centric French Quarter New Orleans
Ranked #26 of 166 Hotels in New Orleans
Certificate of Excellence
GreenLeadersBronze level
Reviewed 4 April 2014

We were greeted by friendly staff and given a courtyard room upon check in. Used Hotwire for the rate and was pleasantly surprised with the outcome. The location and condition of the hotel were excellent. Our room was quiet with the exception of people walking by occasionally. Can't say enough about the restaurants and walking around is an unmatched experience. The only disappointment was the lobby cafe. Actually left a weak cup of coffee behind and walked to the nearby Starbucks.

  • Stayed: March 2014, travelled with friends
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Thank cctravelerCctx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,936 - 1,942 of 2,424 reviews

Reviewed 2 April 2014

We checked in late at night and the front desk had great customer service. Our room was very large, clean and modern (it seemed somewhat new.) It was great to have a balcony to get fresh air- most window at hotels in NOLA do not open. It was on the inside of a courtyard so it was quiet. We slept well and had a good coffee in the morning from the downstairs cafe.

Room Tip: Balcony on the inside courtyard
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  • Stayed: October 2013, travelled on business
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1  Thank Whitney K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

Hyatt did a great job renovating this property. Rooms are large. Ask for an indoor courtyard view if you want a quiet stay. Parking fee is high for the quarter but worth it. Pool looked like it would be really nice in the warmer months.

  • Stayed: November 2013, travelled with family
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1  Thank Jeffrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

Yes it isn't the nicest hotel in the world, but it is very nice for the price. The standard room was large and pretty. The court yard and pool are great on a hot day. Powder sugar had really good breakfast. Staff was friendly and the location is great! You can walk to so many great places. For a nice hotel in the french area it was a price. Would highly recommend.

  • Stayed: March 2014, travelled with friends
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1  Thank Connor D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

Very good quality Hotel with well above average size rooms. Amenities were decent and staff friendly.

The only negative item was the poor sound proofing of the rooms, which if you want to get to sleep before 3 am on a Saturday night may prove problematic. There were ear plugs supplied in the bedside drawer however they didn't really do the trick of eliminating the outside street noise.

I would stay here again during weekdays as this Hotel does have a nice feel about it but would probably go back to residing next door at the Ritz Carlton if staying over a weekend, purely as the latter seems to be a little quieter judging from previous experiences.

Stayed: March 2014, travelled on business
1  Thank NC1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2014

We stayed at this hotel on March 1st 2014 for Mardi Gras, the first room they gave us was directly above the street we asked to be moved but they couldn't do it until the following day which was ok as we were so tired! we left our bags in our room and went out and when we got back everything had been moved to another room over looking the pool.
the rooms were really lovely quite large with lovely bathrooms.
we had a banking issue one day and a lovely young lady on the reception rang around for us and helped us out she was great! couldn't do enough all the staff in the hotel were friendly and helpful would definetly stay here again as it also had a great location.
only con I would say is rooms could be better soundproofed but we did sleep!

Room Tip: have a room overlooking pool or attrium
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  • Stayed: March 2014, travelled as a couple
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Thank lady680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

We have stayed at this hotel long before it was the Hyatt French Quarter (Chateau Sonesta, then Chateau Bourbon) based on the excellent location to Bourbon Street, access to the Red Fish Grill, mostly spacious rooms with some having Bourbon Street balconies, 24 hour room service, work-out facility, and excellent staff. We will now ONLY stay at the HYATT FRENCH QUARTER for ALL future trips to New Orleans based on how they treated us during a recent emergency we experienced while guests at this hotel. We arrived in New Orleans for Mardi Gras on Friday, February 28, and my husband had a heart attack that same night! (Not the kind where he collapsed and the ambulance rushes to his aid, but the kind where he woke up after having a somewhat restless night with an inexplicable pain in his shoulder, and after Googling "angina" taking a cab to the ER and learning he had a heart attack at that point.) Long story short, he ended up having a quadruple bypass at Tulane Medical Center, which obviously extended my stay while my husband was in the hospital. Manager, Derek Chivers was so compassionate and accommodating by arranging to give me the best room-rate possible for the additional stay. Every night when I returned to the hotel after being at the hospital all day, I was always greeted by a friendly staffperson asking about my husband, as well as how I was! 5 days after his bypass, he was released from the hospital but not given the ok to fly back to Austin, Texas for a few more days. I requested that we be moved to a room with two beds, in order to allow my husband to sleep better. The day before he was released from the hospital, Mr. Chivers told me to simply leave our luggage packed and that they would move everything for me. I was beyond pleasantly surprised when hotel staff was waiting for us prepared with a wheelchair to take him to our room, and to find that we were now staying in a fabulous suite that allowed my husband to recuperate comfortably, take sit-showers, and was more than spacious enough to safely walk around the room! (Per doctors orders.) During this time, housekeeping came by to check on us several times and after hearing that he was having a bit of trouble getting comfortable in bed, brought us several additional pillows to help support him, and therefore sleep more comfortably. One morning, they even closed the doors to the hallway because they were cleaning the carpet and wanted to be sure the sound didn't disturb him! Room service attendant, Joseph Russo, called several times to check in on him and to confirm whether he needed anything! When we checked out, I called for a cab in advance and asked if they could let the cab driver know what our circumstances were. We were thrilled to see a larger and more comfortable black SUV waiting for us with a driver that was so careful not to drive over bumps, etc! Overall, the service during this stressful time was above and beyond what we would expect, but very much appreciated! In sum, I wish to convey that there are not enough stars that I could rate in this review that would reflect the excellent and caring service we received in a time of great stress!

  • Stayed: March 2014, travelled as a couple
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5  Thank cynpep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Centric French Quarter New Orleans

Address: 800 Iberville Street, New Orleans, LA 70112-3132 (Formerly Hyatt French Quarter)
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in New Orleans
#11 Green Hotel in New Orleans
#11 Business Hotel in New Orleans
#15 Romantic Hotel in New Orleans
Price Range: £122 - £387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Centric French Quarter New Orleans 4*
Number of rooms: 254
Official Description (provided by the hotel):
The Hyatt Centric French Quarter is a New Orleans luxury hotel located in the historic French Quarter adjacent to Bourbon Street in New Orleans, Louisiana. This beautifully restored historic hotel offers 254 smoke-free guestrooms with expansive 12-foot ceilings, plush bedding, modern in-room amenities, and balconies that overlook the historic French Quarter, our gorgeously landscaped courtyards or New Orleans' famous Bourbon Street. ... more   less 
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Also Known As:
Wyndham New Orleans
New Orleans Wyndham
Sonesta New Orleans
New Orleans Chateau Sonesta
New Orleans Sonesta

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