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“Modern Hotel in the French Quarter with Excellent Customer Service”

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Hyatt Centric French Quarter New Orleans
Ranked #26 of 161 Hotels in New Orleans
Certificate of Excellence
GreenLeadersBronze level
San Francisco, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Modern Hotel in the French Quarter with Excellent Customer Service”
5 of 5 bubbles Reviewed 26 August 2014

The Hyatt French Quarter is located on Bourbon Street a block from Canal Street, in the former D.H. Holmes department store. You are close to all the tourist sites in the French Quarter like Jackson Square, Café du Monde, and of course, Bourbon Street.

The lobby is modern and stylish with the heavy scent of magnolia permeating the reception area. Check in was a breeze with the friendly and professionally trained front desk receptionist. She explained all of the features of the hotel, honored my request for a King Courtyard room with direct access to the pool, and handed me my card keys in less than five minutes!

The room was very spacious, airy, and open—with 12-foot ceilings, beautiful art work, and dark plum walls. In addition to the comfortable king-size bed, there was a plush, deep purple sofa with a round table that was perfect for unwinding after a long day of exploring the French Quarter. The bathroom was a palette of white subway tiles, marble-covered counters, and plum walls. The walk-in shower had plenty of water pressure and was stocked with Kenet MD bath products. A connecting door near the bed opened up to the relaxing and well-maintained pool. There were plenty of lounge chairs and an uncluttered poolside bar that served delicious beverages.

The hotel features a quick-service restaurant in the lobby called Powered Sugar, where we dined on the breakfast buffet (available on the weekend) that serves fluffy scrambled eggs, crisp bacon, sausage, grits, potatoes, fresh fruit, and pastries. We also had dinner at the Red Fish Grill, connected to the hotel through the lobby, and were impressed with the service and food; be sure to try the BBQ oysters.

Our room was very well kept and the maid service was exceptional. The only issue we had during our stay was the Roomlinx interactive television did not work correctly. I tweeted @HyattConcierge about the problems with the interactive television and was told a hotel representative would be contacting me; that never happened.

I would definitely recommend staying at the Hyatt French Quarter if you want a modern hotel, excellent customer service, and convenient location.

Positives:
• Excellent location
• Professional staff
• Modern and clean rooms

Considerations:
• Hotel had a corporate chain feel
• Do not stay near the Bourbon Street balcony rooms if you want to sleep

Room Tip: Rooms directly across from the Bourbon Balcony Suites are noisy well past midnight
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  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
4 Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,112 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (512)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 August 2014 via mobile

Stayed here for the weekend and the location can't be beat. Even though it's in the middle of the action it's very quiet. The room are cleans and the beds are great. We had a Bloody Mary in the bar downstairs and it was fantastic. A tad pricy at $13 but they garnish it with tons of stuff including shrimp.

Would definitely recommend this hotel. Staff and the the hotel was top notch.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Jeff U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 24 August 2014 via mobile

Excellent hotel in the French Quarter. Beautiful rooms newly furnished. The corner rooms are large and comfortable. The staff are extremely pleasant. The restaurant in the lobby called Powdered Sugar is fabulous amazing coffee and equally amazing breakfast with full gluten free options for those that need that. Nice pool and courtyard. This is definitely a good choice of hotel.

Stayed August 2014
Helpful?
2 Thank Lehel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baton Rouge, Louisiana
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 24 August 2014

One block from both Bourbon and Canal Streets, this two year old Hyatt franchise is extremely clean and we'll maintained. If you're looking for ambiance, however, this is not your place - the decor is very modern. The staff is very pleasant and helpful, the room was spacious, and the meeting facilities comfortable and convenient. There is also a pool in a courtyard on the second floor for an escape from the French Quarter craziness. Would we stay there again? Probably not, but only because we like older hotels with history and atmosphere. Would I recommend it to business travelers and visitors looking for reliable and predictable franchise accommodation? Absolutely.

Room Tip: If they offer an interior room, you should probably take it. There is nothing especially scenic abou...
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  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Gregory F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 24 August 2014

A pretty standard hotel room that was a nice base in New Orleans being close to the tram line and both sides of the city.
We stayed 3 days and on the second last day, a notice was slipped under our doors telling us a function was happening in the courtyard. Our room's windowed doors opened into the courtyard and it ended up being a properly loud function with the band literally standing at our door. We decided to go out but I'd imagine if you had kids or wanted to sleep that night before 10pm, that might have been an issue so I'd suggest families and business travellers avoid that area as it seems to be an area where a lot of functions are held regularly. I appreciated the warning and it didn't bother me but felt it was a pretty funny stretch for a hotel to put on such a noisy function right outside people's rooms.

Room Tip: avoid the courtyard rooms or rooms that are near it as functions can feature live bands
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lizstomania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomasville, Georgia
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

This property is modern, clean, and has a great staff! It is in the French Quarter and you can walk to many restaurants and entertainment venues. The size of the room was amazing, particularly for the low price that we were charged. Although I was here on business, I plan on returning with my family for a longer stay!

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bakersfield, California
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 21 August 2014 via mobile

We stayed at this Hyatt for 3 days while we were waiting to board a cruise from NOLA. It was our first trip and choose the Hyatt because it is our hotel chain of choice. The staff was friendly, the room was beautiful and clean. We had a room with a small balcony over-looking Bourbon St. IF you needs quiet room for sleeping DO NOT get a room overlooking the street!!! The nightly party-goers are out until early morning. But, if you want to sit on your balcony and watch the fun...a balcony room is great. They Hyatt is located towards the end of Bourbon St, but is perfect for people watching.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank maryvanfleet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Centric French Quarter New Orleans

Property: Hyatt Centric French Quarter New Orleans
Address: 800 Iberville Street, New Orleans, LA 70112-3132 (Formerly Hyatt French Quarter)
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in New Orleans
#10 Family Hotel in New Orleans
#10 Green Hotel in New Orleans
#11 Business Hotel in New Orleans
#15 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Centric French Quarter New Orleans 4*
Number of rooms: 254
Official Description (provided by the hotel):
The Hyatt Centric French Quarter is a New Orleans luxury hotel located in the historic French Quarter adjacent to Bourbon Street in New Orleans, Louisiana. This beautifully restored historic hotel offers 254 smoke-free guestrooms with expansive 12-foot ceilings, plush bedding, modern in-room amenities, and balconies that overlook the historic French Quarter, our gorgeously landscaped courtyards or New Orleans' famous Bourbon Street. ... more   less 
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Also Known As:
Wyndham New Orleans
New Orleans Wyndham
Sonesta New Orleans
New Orleans Chateau Sonesta
New Orleans Sonesta

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