My sister and I celebrated her 50th birthday here in early October. Stayed 3 nights over a weekend. I booked a culinary package with Epitourean and this hotel was one of the 2 options. The location is very good if you want to be near but not in the French Quarter. Cabs were easy to get when needed but we easily walked to the river front and the French Quarter. There was a wedding party there that same weekend but they didn't disturb us too much.
Service was excellent. One night the guests above our room were making a lot of noise. My sister called the front desk and the gentleman was not only apologetic but had someone go to the room. He called us back in minutes to confirm they were indeed quite noisy and took a while to even answer the door. He apologized profusely again and assured us we'd have no more issues. He was right. We appreciated his professionalism and quick action. Everyone at the front desk was helpful with directions and suggestions. The valets were also excellent handling our bags and hailing cabs for us as necessary. Everyone was friendly. We were greeted every time we entered the lobby.
The lobby is distinctive in a funky sort of way. Lots of velvet seating. There was scaffolding all over the front of the hotel so obviously renovations are happening. There was a note in our room advising us of the work and suggesting we keep at least the sheers drawn. It definitely needs sprucing up so I'm glad they are putting time and resources into the structure. Even the plumbing seemed dated. We had plenty of hot water and the wifi worked perfectly. I hate paying for wifi so was very pleased it was free. There's no gift shop to pick up postcards or stamps and those sundry items you sometimes forget.
Our room was quite comfortable. We could have used more outlets but we worked it out. We had a corner room with lots of light and a view of the streets headed toward the French Quarter. We thought it was odd that the closet was in the bathroom. There's an armoire for the TV and some drawers for more clothes. We had plenty of space. We made good use of the iron and ironing board as well. Our room was spacious enough even with 2 double beds. My sister and I shared a room until we went to college so it was more than adequate.
There is no place to get a real breakfast in the hotel. You can get coffee/tea in the lobby. We also found this odd but we knew when I booked it that there were places close by. The Ruby Slipper is 2 blocks away. John Besh's Restaurant August and the Windsor Hotel are a five minute walk.
This is not a luxury hotel and it's not a bargain either but we enjoyed our stay. I rated it very good based on service, location and free wifi. I don't think I'd stay here with children.
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