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“Unbeatable New Orleans experience” 5 of 5 bubbles
Review of Le Pavillon Hotel

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Le Pavillon Hotel
Ranked #79 of 162 Hotels in New Orleans
Certificate of Excellence
Cincinnati, Ohio
Level Contributor
132 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Unbeatable New Orleans experience”
5 of 5 bubbles Reviewed 1 November 2007

Beautiful downtown hotel with great heritage (it turned 100 years old in 2007). A little on the ornate side, but extremely comfortable. The thing that struck me was that I don't think I've ever seen a hotel where every single person who worked there was so totally friendly and welcoming. The staff attitude is just simply fantastic, and it really added an extra dimension to my stay.
Marvelous little extra amenities, like the peanut butter sandwiches at night, your choice of New Orleans newspaper in the morning or Wall St. Journal or NY Times. The hot tub in the fitness center is marvelous, with one of the best views of the city. Great restaurant in the hotel as well.

Unfortunately, I had one bad experience when I left. I had reserved a space on the airport shuttle, and paid the concierge the $13 fee. He gave me a ticket and receipt. I handed the receipt to the shuttle van driver when he picked me up, and he said nothing until we got to the airport. Then he said I had to pay $11. I explained that I had paid the concierge $13, and the driver said I was supposed to pay him only $2, with the other $11 going to the van driver. I got a bit hostile, and the driver backed off, but it was very unpleasant. I still don't know who was right (the hotel concierge or the van driver), but I would advise double checking on this matter if you have to use the airport shuttle when leaving.

  • Liked — Super location downtown, just a 5-10 minute walk from the heart of the French Quarter.
  • Stayed October 2007, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
7 Thank braumeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,705 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (419)
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Nashville, Tennessee
Level Contributor
124 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 1 November 2007

I booked on Hotwire and overpaid -- another guest used Priceline and got the room for $80. Bummer. However, the hotel is beautiful and comfortable and the service is excellent. The pool is lovely and there is a terrace with tables and chairs -- you can order food and drinks served on the terrace. I had the PBJ and hot chocolate and it was a pleasant enough snack. The mini bar is well-stocked by WAY over-priced -- bring your own! Easy walk to streetcar line or Harrah's -- a bit of a hike to the French Quarter -- taxi service to the Quarter runs about $6-8.00. Room service pizza was hot, crusty and delicious. Coffee good too. Newspaper delivered to room each AM. All in all, a very nice place to stay.

  • Stayed October 2007, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank debracake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florida
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 22 October 2007

My husband and I were delighted that our room was ready before noon. However, we were told we had an upgrade- our room though lovely was tiny. Difficult to manuever in....
We are walkers which is a good thing, the hotel is far from the heart of the quarter. When you leave for the day, make sure you have everything....Next time we come to NO, will try to stay more conveniently located.
The staff is pleasant and helpful.
Some of my favorite restaurants are in NO- go to Mr. B's- nice piano bar and delish crab cakes. Brennans Steakhouse was excellent. The new Bourbon Grill had some of the best gumbo I remember. Lively bar with TV's for sports fans.

Stayed October 2007
Helpful?
3 Thank conners107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel-Aviv
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 13 October 2007

Stayed for 3 nights in September. The lobby and restaurant have Beautiful Decor! Corridors are wide and the rooms are beautiful, well equipped, spotless-clean and spacious.

All amenities are of the highest quality.

Service was professional and the staff is very very kind. They recommended a swamp tour that indeed was a wonderful experience.

Breakfast is not included and is a bit expensive, but the food was very good.

Located a few minutes of Street-car ride to the French quarter.

Note that when we stayed they had renovation works in the lobby, which made noise in the mornings.

We would love to stay again.

  • Liked — Decor and kind staff
  • Disliked — Works in the lobby
  • Stayed September 2007, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank ARonen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 7 September 2007

My friend found Le Pavillon during his travels to New Orleans for work. He raved about the service, quality of rooms, delicious breakfast buffet, and its location (downtown). He was right about everything! The service was wonderful. All the staff were very attentive, answered all of our questions and very accommodating. Our room was great - free internet service, good cable tv channels, great shower water pressure. The breakfast buffet was delicious.

I have a few small complaints. We asked the staff to recommend a place for dinner. Though we should have been more specific about the type of place we were looking for, the restaurant we went to was not good at all. We were disappointed. The insulation between rooms was very good, however, we could hear everything happening in the hallway. Also, our shower had some plumbing issues - the tub took a long time to drain.

Overall, if you are looking for a hotel, not in the French Quarter, this is it. Also, Le Pavillon is listed as one of America's historic hotels. Enjoy!

  • Liked — Beauty of the building, the lobby and the accommodating staff.
  • Disliked — Not enough padding between rooms and hallway.
  • Stayed August 2007, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank whosaidso8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 September 2007

We went on our honeymoon at the LePavillon. This was an EXCELENT hotel. It is beautiful, magnificent, and exquisit! The Hotel itself was wonderful. It was like staying in a mansion. The service was second to none. The employees wait on your every need. The concierge services are impeccable. I would definately recommend staying here. There is no other hotel that will match the quality and affordability of the LePavillon. The rooms are amazing. Big, beautifully decorated. Very nice. The suites are unimaginable. The Conciege gave us a tour of 5 of the suites. They are breathtaking. Our stay was like living in a fairy tale. I can't say enough nice things. 5 star. We will definately be back.

  • Liked — Absolutely everything
  • Disliked — the parking bill, but it was comparative to others
  • Stayed July 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank firstunion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
College Park, Georgia
Level Contributor
165 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 527 helpful votes
3 of 5 bubbles Reviewed 4 September 2007

Le Pavillon is an ornate, often grand hotel with gracious staff and disappointing rooms. The lobby, restaurant, bar and hallways are among the most impressive in New Orleans, with huge crystal chandeliers, high ceilings, elaborate statuary, and quarries of marble, as well as noteworthy paintings, and rich fabrics.

Employees are delightful and welcoming. While name usage wasn’t great, every employee with whom I interacted was enthusiastic, friendly, and helpful. As well, it is clear that the staff takes great pride in their workplace.

Hotel décor will either delight or disappoint. While the over the top decoration works in the public areas, in the guestrooms, these flourishes may be too much. Tasseled valences over the shower curtain, for example, can be offputting to the point of being irritating.

That said, the guestrooms are disappointing, in size and décor. Unlike modern guestrooms—the building is over 100 years old—there is no entry alcove once you’ve come into the room. So the room seems like a bit of a box, and a smallish one at that. The décor—grand in large spaces—seems dated and stilted in a guestroom. The armoire eats up much of the room too—a flat screen TV would increase the perception of space a great deal. Bathroom, though nicely finished in marble, is small by today’s standards, and looks as if decorated by a drag queen. There was some wear issues—a badly maintained bathtub, for example—but overall, housekeeping and engineering staff work to the place looking good. Air conditioning works well.

On the rooftop, there is a small though nicely furnished fitness center, as well as a great swimming pool, whirlpool, and sundeck. Great place to spend a sunny day—but tanners, note: There are only eight chaise lounges around the rather small pool.

Overall, service is good, though one day, housekeeping overlooked cleaning our room, and for a luxury hotel, you might expect better name usage. Room service was prompt, but our name wasn’t used by the order taker or server, and the tray wasn’t picked up for hours. Breakfast was tasty, and room service for three ran about $63, with all of us feeling full.

Hotel’s location is about 6 blocks from the beginning of Bourbon Street, in the area of downtown New Orleans convenient to some office buildings, about halfway between the Mississippi River and the Superdome. While nearby to many attractions, the blocks surrounding the hotel can be a bit desolate on nights and weekends, and based upon local recommendations, caution is advised walking back from the French Quarter after dark.

Le Pavillon has many nice added value features. Fitness center usage, wireless internet, and nightly peanut butter sandwiches in the lobby are all complimentary to guests.

This is a member of The Leading Hotels of the World, and by comparison, travelers used to the standards of other LHW hotels may find these rooms disappointing. In my opinion, the rooms are in need of renovation and updating, for certain.

At full price, this hotel may disappoint given the rooms. I reserved the hotel for $53 a night on Priceline, so all of these amenities were a great value at this price—though the rather noteworthy low Priceline rate was more likely an indication of the New Orleans hotel market and the slow Labor Day weekend than the state of the room product.

Finally, New Orleans looks great, at least in the areas tourists are most likely to visit. The only evidence of Katrina damage in the downtown and French Quarter areas are a few boarded up hotels (neither the Hyatt nor the Fairmont have reopened) and a lack of tourism at times, included a once thriving riverfront mall—Riverwalk--that is now 50% vacant and ill-visited. In some ways, the city is more appealing than ever for travelers—and hotel values abound. If you have any doubt about a visit to New Orleans, look beyond them and by all means, make the trip. Not only will you have a wonderful time here, but nothing would hasten the recovery of this unique city than a return to previous tourism levels. . .

  • Liked — Gracious staff, great curb appeal, lovely lobby and public areas, wonderful pool, free wi-fi, free fitness center.
  • Disliked — Room size and decor, walk from French Quarter, small bathrooms.
  • Stayed September 2007, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
6 Thank TravelBeard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Pavillon Hotel

Property: Le Pavillon Hotel
Address: 833 Poydras Street, New Orleans, LA 70112-1040
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in New Orleans
#19 Family Hotel in New Orleans
#21 Business Hotel in New Orleans
#24 Luxury Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Le Pavillon Hotel 4*
Number of rooms: 226
Official Description (provided by the hotel):
Le Pavillon Hotel is centrally located in the heart of downtown New Orleans, only 4 blocks from the world-famous French Quarter. Le Pavillon is an historic New Orleans hotel that provides guests with an unforgettable ambiance combining Old World elegance with modern amenities. Accommodation choices include themed suites like the European Castle Suite, the Plantation Suite, and the Art Deco Suite. Amenities include flat-screen high definition televisions with premium cable channels, and comforts like bathrobes and slippers. Our lobby features traditional antiques and art. Be sure to partake of a nightly peanut butter and jelly treat! As for dining, The Crystal Room is our signature restaurant and Le Gallery is the perfect spot to meet up for drinks and appetizers. Take advantage of the rooftop swimming pool, a relaxing retreat after a day spent exploring New Orleans. ... more   less 
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Also Known As:
Le Pavillon New Orleans
Hotel Le Pavillon
La Pavilion New Orleans
Le Pavilion

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