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Review of Melrose Mansion

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Melrose Mansion
Ranked #15 of 142 New Orleans B&B and Inns
Certificate of Excellence
Reviewed 7 July 2013

My husband and I spent last weekend at Melrose Mansion. We’ve stayed there several times before and like the location on Esplanade, close to Frenchman Street and across the street from Buffa’s….a locals dive bar and restaurant. The mansion has been tastefully redone in a spare, classic style – original dark wood floors, high ceilings and lots of natural light. In the summer, we especially love the large pool and patio. We arrived late Friday night and were quite surprised to find out we were the “guests of the day” and upgraded to executive suite 2A. The huge suite (the size of a nice apartment) is located in a separate building, but refurbished in the same style with a full kitchen, large den and dining room, comfortable bedroom and beautiful marble bath. There are four floor-to-ceiling windows facing Esplanade with plantation shutters. We could easily have stayed there for a week (especially since it had full size washer and dryer). The staff is always friendly and it’s a great location for exploring the Marigny & Quarter. Highly recommend.

  • Stayed: June 2013, travelled as a couple
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1  Thank BayouGirl008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Melrose Mansion, responded to this reviewResponded 11 July 2013

BayouGirl008!
We were so thrilled to have you as our “Guest of the Day”! What great comments over your stay in one of our Esplanade Executive Suites. The room you occupied, 2A, is a personal favorite. Nothing beats the balcony view and what about that modern chandelier? We look forward to your next visit, and who knows - - - there is always another chance for “Guest of the Day: Part 2”.
Kenny Marrs – General Manager – French Quarter Hotel Group

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309 - 315 of 334 reviews

Reviewed 5 July 2013

I stayed here for three nights and hope to become a regular. The rooms are beautiful, the staff is warm and helpful and the location is great. Special thanks to Melissa for all her help. I originally checked in to 2A, which is breathtaking, but I am a very light sleeper. The bedroom faces the street, but even with the shades drawn the room is too light for me, and right over the street. Melissa moved me to another beautiful room and all was well. However, if you are a sound sleeper, 2A is enormous and absolutely stunning. You could throw a dinner party in that room. I would love to have an apartment that looked like that.

The pool is serene, surrounded by trees. In the afternoon you can have a glass of wine in the mansion, or take a dip in the pool. In the morning coffee is always ready in the breakfast room. Everyone makes you feel right at home. I want to go back soon!

  • Stayed: June 2013, travelled with family
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1  Thank Candyck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Melrose Mansion, responded to this reviewResponded 5 July 2013

Candyck!
Thank you for your review of the Melrose Mansion. It was our sincere pleasure to be able to meet your individual needs over the stay. You are right about 2A! The modern light fixture over the dining table is my absolute favorite. I am sorry to hear that the light was an issue, but excited to know Melissa was able to meet your needs. She really is a great member of our Melrose Mansion Family. We look forward to your speedy return.
Kenny Marrs – General Manager – French Quarter Hotel Group

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Reviewed 1 July 2013

This place is all of the wonderful things about New Orleans wrapped in a beautiful package. We brought our bikes and rode in the Frenchmen St, French Quarter and the Warehouse District. Then we got a Monsoon cocktail across the street and laid at the amazing pool. Our room was 1A and it is where Kid Rock stays when he is in town. It's amazing.....!!

Room Tip: Choose Room 1A
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  • Stayed: June 2013, travelled with friends
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Thank Getgogonr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Melrose Mansion, responded to this reviewResponded 2 July 2013

Getgogonr!
We are so glad to see you enjoyed your time in the Crescent City. You are too close to not make this a regular visit, and we look forward to your quick return. The Luxury Residential Suites at Melrose Mansion are quickly becoming a favorite among all of our valued guests. The Esplanade Executive you had the pleasure of staying in is my personal favorite. Over 1600 square feet of whatever you have in mind, a relaxing weekend or great party pad; it works for you either way. Thank you again for taking the time to review your visit, and hurry back!
Kenny Marrs – General Manger – French Quarter Hotel Group

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Reviewed 28 June 2013

If you like giant bathrooms, comfy beds, swimming at night, epic service and scrupulous attention to detail then you should stay with Brian, Michael and Melanie at the Mansion. The other staff were wonderful but we did not get introduced because they were all way too busy making our stay totally epic and cheerfully going about their work. Unlike many hotels, everyone, from the manager to the person cleaning your room is helpful, friendly and switched on. I really cannot rate this place enough. To put it in perspective, we stayed in New York at the Waldorf straight after and I would take Melrose over there any day.

The rooms were beautiful and immaculately kept with powerful air-con and a decent fridge. There is also a great gym and chilled out little rooftop-zen-yoga-staring-out-of-the-window-room. All well equipped with high quality stuff. Everything you need for a good workout. A great deal of our time (and the occasional workout) was spent in the giant shower which needs to be seen to be believed.

My darling girlfriend lost our new waterproof camera in a taxi and the hotel staff were relentless in calling around all of the New Orleans cab companies until they had identified the driver, got a message to her and had our camera returned to us. It's stuff like this that you just don't get from any hotels anymore - no matter how much you pay. We have since broken up as I consider losing cameras on holiday to be completely unacceptable behavior.

Altogether bloody brilliant. I would have paid $300 a night.

Be warned of Snoopy the Dog. A vicious predator that stalks the hotel in search of ham.

Room Tip: If you stay here you will get a good room.
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  • Stayed: June 2013, travelled as a couple
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1  Thank EdwardoVonBalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Melrose Mansion, responded to this reviewResponded 1 July 2013

EdwardoVonBalls!
What can we say that you haven’t already covered? A sincere thank you to you and your darling girlfriend. It was our great pleasure to serve you throughout your stay at the Melrose Mansion. The comparison to the Waldorf - - WOW! We are all truly humbled. We look forward to your return, and hopefully you would have forgiven your girlfriend by then. Snoopy says “Hi”.
Kenny Marrs – General Manager – French Quarter Hotel Group

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Reviewed 28 June 2013

The property was beautifully decorated, with a simple approach and clean lines. Our room was so lovely and the bathroom was very modern. We were warmly greeted and received great advice on restaurants in the area. Wish I could have stayed for more than one night! The pool looked so refreshing.

Room Tip: The Marigny room was quiet in the morning and close to the yoga nook upstairs.
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  • Stayed: May 2013, travelled with friends
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Thank ramblinbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Melrose Mansion, responded to this reviewResponded 1 July 2013

Ramlinbear!
We wish we could have had you all another night! Thank you for your recent stay, and for taking the time to review our property. Our team looks forward to your quick return. The pool is waiting.
Kenny Marrs – General Manager – French Quarter Hotel Group

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Reviewed 26 June 2013

We loved the oldness of the place mixed with the new! We stayed in the Parc Henry suite....everything was perfect! We arrived at about 5:00 just in time for the wine and cheese bar! Such an awesome detail! Everything we wanted to do was a 10 minute walk away. The property is very well maintained, excellent curb appeal and the staff was outstanding. Brian was superb! If we get the chance to stay again, we would for sure do so!

  • Stayed: June 2013, travelled as a couple
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Thank Delana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Melrose Mansion, responded to this reviewResponded 27 June 2013

Delana M!
We are humbled by your words. Thank you for sharing all that made your stay an enjoyable experience. Our team works tirelessly to ensure no distraction from the beauty that is our property, and Brian is such a strong service-oriented member of our family. We look forward to your return, and promise to make the overall experience as memorable as the first.
Kenny Marrs – General Manager – French Quarter Hotel Group

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Reviewed 25 June 2013

I recently stayed at the Melrose Mansion for four nights with my husband for a New Orleans get away. The atmosphere on the property is relaxed, but still nice. The property is beautiful, the grounds were well-kept, though the rooms could use a bit more attention to detail: mis-matched touch up paint, caulk issues around showers, more than just the one trash can in the bathroom. We stayed in a room in the back where the windows opened out onto the building behind us, so no view. The space of the room was nice and well-appointed: plenty of charis, tables, closet hanging space, bed was comfy, linens nice. Next time I would love to stay in a room with a little bit better view, though we were definitely away from the pool so it was nice and quiet. The pool was enjoyable and well-utilized. There were always a few other people in it, which was nice to get to meet the other guests at the hotel. The location was within walking distance to everything in the quarter (though a little far to the furthest points), but very nice to be far enough away for some peace and quiet. We definitely felt like the hotel was a peaceful, relazing respite from the craziness of the French Quarter. The staff were friendly, helpful and almost always around when needed. The wine and cheese happy hour in the afternoon was nice and having continental breakfast on site was definitely a plus. As we checked our, the lovely lady at the front desk mentioned they may be trying to add breakfast soon - that would be AWESOME! I would definitely recommend the hotel and look foward to having a chance to stay there again.

Room Tip: Felt a little bit out of it by being in the back house. Maybe next time a room in the main house?
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  • Stayed: June 2013, travelled as a couple
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Thank ajcarr35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Melrose Mansion, responded to this reviewResponded 26 June 2013

Ajcarr35!
We are pleased to hear that you found the property and staff to be so inviting, and we truly enjoyed being able to accommodate you and your husband throughout your trip. The entire staff at Melrose Mansion has nothing but praise for the two of you! As to the upkeep of your guest room, and the location, I am sorry to hear that it was not to your liking. Had we known this, please trust that we would have made upgraded accommodations for you and yours. Our maintenance staff works diligently to maintain a high level of upkeep. The issues you experienced have been addressed as part of our preventative maintenance program. It is unfortunate that we seem to have not addressed quickly enough, and we are working to double over our efforts. Thank you for your feedback, and please rest assured that we have listened to all that you have offered to share. We look forward to your return!
Kenny Marrs – General Manager – French Quarter Hotel Collection

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Additional Information about Melrose Mansion

Address: 937 Esplanade Ave, New Orleans, LA 70116-1942
Phone Number:
Region: United States > Louisiana > New Orleans > Faubourg Marigny & Bywater
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool
Hotel Style:
Ranked #15 of 142 B&Bs / Inns in New Orleans
Price Range: £124 - £503 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Melrose Mansion 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
The Melrose Mansion has completed 100% renovations of all suites as of September 2011. We are here to serve you and ensure that your stay with the Melrose Mansion is a wonderful experience! The Melrose is an all-suite luxury, boutique courtyard mansion with large French windows, roomy balcony with finger lace ironwork and pillared verandas. A grand staircase takes guests to their rooms, each decorated with one-of-a-kind antique furnishings, artwork and fine architectural details. The popular Donecio Suite has been called "the most romantic bedroom in New Orleans" and is a favorite with honeymooners.Just steps away from Bourbon Street, the Melrose Mansion sits on the edge of the French Quarter on historic Esplanade Avenue and features the one of the largest swimming pools in the French Quarter. ... more   less 
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Also Known As:
Melrose Mansion Hotel New Orleans

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