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“Excellent Hotel” 4 of 5 bubbles
Review of Omni Royal Orleans

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Omni Royal Orleans
Ranked #11 of 162 Hotels in New Orleans
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Hotel”
4 of 5 bubbles Reviewed 15 August 2014

My husband and I stayed here for a last minute getaway weekend. The hotel is beautiful, the people VERY friendly, and everything is very clean. The room was nice. The bathroom was extremely small, but otherwise the room was fine. Beautiful rooftop pool and bar. I would recommend this hotel and we will definitely be back ourselves.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Rebecca H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,191 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (706)
Date | Rating
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English first
Los Angeles, United States
1 review
5 of 5 bubbles Reviewed 14 August 2014

Wonderful staff, beautiful hotel, great dining, fantastic pool at a perfect temperature for the season. Great to have drinks and lunch by the pool. Can walk to anywhere in the French Quarter - you can even walk to the aquarium, casino, etc. Become an omni select guest for free and get a better rate and lower internet/wifi charge. Important if you want to stream movies for the kids. Lots of security in and around the hotel also. We did not frequent Bourbon St. much with the kids. Concierge great and booked tours that are all on par with what's out there on the street in price.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Colin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 13 August 2014

Looking for a family friendly hotel in New Orleans, I did lots of research prior to booking and decided to pay a little extra than I would normally for the Omni Royal. I wasn't disappointed either, it is in a great location in the French Quarter within walking distance of many attractions. Albeit in the middle of the FQ and extremely close to Bourbon st we heard no noise at night. Staff were extremely friendly and helpful and were so good with our 2 children aged 4 and 18 months. The room was a good size with 2 double beds and the cot we requested was in the room on arrival along with milk and cookies for the children - which won them over immediately! The swimming pool was also a hit on the rooftop with views of the Mississippi. I would strongly recommend this hotel and wouldn't hesitate to book again should we venture back to N'awlins in the future.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

This was my first time in New Orleans and I absolutely loved this hotel. I travel for a living and am very picky about hotels. This hotel was clean, comfortable, and located in a great spot new Jackson Square. Stay here! The staff is very helpful and you wont be disapointed!

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ilovethapope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Milford, Connecticut
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

This place was magnificent. We ended up staying for 7 days on our honeymoon at the Omni Royal Orleans. We had one of the king balcony rooms on Royal Street, and nothing could beat it. Every night we would sit out on our balcony and take in the great music and singing by the local talent on the street below. So relaxing! The rooms were great too... very spacious, and we loved the complimentary local newspaper and complimentary morning beverages being delivered to our door every morning. We also utilized the rooftop pool/bar area since it was HOT when we were there. The staff, and the service was incredible. Be prepared to spend a little extra on the special amenities! We were on our honeymoon though, so there weren't many things we weren't willing to pay for to make it extra special. Super convenient location as well. This hotel sits right in the heart of the french quarter giving you easy access to literally everything you would want to do in the area. Absolutely perfect. Will definitely be staying here again during our next trip to New Orleans, and we can't wait!

Room Tip: Only choose one of the balcony rooms if you don't mind the noise from outside. It tends to get n...
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jlmerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 11 August 2014 via mobile

Stayed here for 4 nights. Their rewards program is great, you receive complimentary juices/water and free wifi. The rooftop pool is awesome with a bar and lounge area! The staff was friendly but not so helpful, at least when it came to the concierge. Here are some examples of what we experienced:

1- Concierge, although eager to recommend places, they forgot to mention information that should be mentioned such as... If you recommend a brunch place, it would be nice to know that it comes in a $30 flat fee and that it's buffet style. We walked into a surprise when we saw this and decided to walk out and find a different spot. Or booking a tour, it would have been nice to know that the drive with the shuttle bus is 45min+... To be prepared with a book or headphones.

2- There was a Q-tip and some feathers for almost 3 days by the elevator. I noticed since time of check in and saw it there often wondering when it will be removed.

3- Two days prior our check out we requested a late check out time due to a later flight. The front desk was very kind in honoring that for us and updating the reservation with our late checkout. We really needed to get a nap in, before a long night of travel with lay overs.... With that said, come 1:30 pm... In the middle of sleep we hear knocking on the door. Startled I say 'I have a late check out'... Then I'm wondering... Do they always break PRIVACY signs and knock anyways? It totally ruined our planned day. It's hard to describe but I'm sure most of you understand what it feels like to be woken up, especially if you're a light sleeper. A DND on a door means to not be disturbed buy, yet we were. This really was disappointing :/

4- When we checked in, there were small hairs on the toilet seat which automatically made me question the cleanliness of the rest of the room.

For a 4 diamond property, none of the above should have happened. What was icing on the cake too was this... I called the front desk a few minutes after housekeeping knocked through our privacy sign and let them know that we were just woken up by this... And if they could make sure hskp knows about our late check out. The lady on the phone simply said "ok I'll make sure they know". No apology, no acknowledgement or anything. Just a monotone response of that.

The hotel is in a great location and the restaurant Steak was out of this world!
As a product, the hotel was nice. But attention to detail is missing and needs retraining.

Stayed August 2014, travelled as a couple
Helpful?
3 Thank Geedster8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntsville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 August 2014

This hotel is very nice if you want to be in walking distance to Bourbon Street, Jackson Square, Riverwalk, Harrah's Casino, and just about anything else the French Quarter has to offer. The restaurants in and around the hotel are excellent (Gumbo Shop, K-Pauls, Rib Room just to name a few).

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Royal Orleans

Property: Omni Royal Orleans
Address: 621 St. Louis Street, New Orleans, LA 70130-2119
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in New Orleans
#3 Family Hotel in New Orleans
#5 Luxury Hotel in New Orleans
#8 Business Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Royal Orleans 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Omni Royal Orleans Hotel New Orleans
Omni Hotel New Orleans
Omni New Orleans
New Orleans Omni
Omni Royal New Orleans

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